Three From This Morning

[TelephoneAngel]

Settle down with popcorn........

1) Refused to give his account number and gave me long version of events because he knew what happened and nothing could add to the facts by looking at his account.Yes. But.I couldn't do anything to help him without marking it on the account either.

2) Wanted the telephone number of our of our buildings as he had to go over there so they could help him with something.I said I could help him with it over the phone now and save him the journey.He refused my help and put the phone down.

3) I saw that a customer needed a home visit.I was trying to get from the customer what day and timethe visit was booked for (if it was indeed booked) as I had no notes to tell me.

The conversation went like this

me "Do you have a home visit booked?"
Customer "Yes I had one booked last Monday"
me - "oh I'm sorry the system hasn't been updated.What happened then?"
customer "I cancelled it becausemy daughter was sick"
me "ok so it needs to be rebooked?"
customer "I rebooked it"
me "good.When is it"
customer "it was for last wednesday but i cancelled it because I went to the doctors"
me "ok..................so does it need to be rebooked?"
customer "I rebooked it"
this went on with last Thursday and last Friday and it was rebooked for today but cancelled.
Finally he told me it was rebooked for tomorrow morning.

Finally after all that timewasting.

[Dilorenzo]

Wait, so... why the calls? That's gonna drive me crazy for the rest of the day.

For confirmation? To tell someone the entire story? WHY?

[Whiskey]

me "Do you have a home visit booked?"
<snip>
Finally he told me it was rebooked for tomorrow morning.

so what was the point of the call?!

[TelephoneAngel]

so what was the point of the call?!

To see if I could do anything to help over the phone which obviously I couldn't since that was the whole point of someone having to go to his home..........

well.the point of his call maybe made sense to him but not to anyone else..........

[LingualMonkey]

Well...obviously it's not enough that you know he's rebooked it. IT IS IMPERITIVE THAT YOU KNOW THE ENTIRE REBOOKING STORY!

Unless you know the entire process he has gone through to book and rebook and re-rebook his appointment, you cannot know the true story behind his plight. You must feel his struggle and his pain against that oppressive problem that holds him back. Oh, the pathos! Oh, the constant phone calls, the cancellations due to sniffles! Night sweats! Panicked 2:00 am soul searching and crying jags. Backed up toilets! Floods! Ebola!

Seriously. It's going to be a mini-series on Lifetime in January.

[MoonCat]

Well...obviously it's not enough that you know he's rebooked it. IT IS IMPERITIVE THAT YOU KNOW THE ENTIRE REBOOKING STORY!

Unless you know the entire process he has gone through to book and rebook and re-rebook his appointment, you cannot know the true story behind his plight. You must feel his struggle and his pain against that oppressive problem that holds him back. Oh, the pathos! Oh, the constant phone calls, the cancellations due to sniffles! Night sweats! Panicked 2:00 am soul searching and crying jags. Backed up toilets! Floods! Ebola!

Seriously. It's going to be a mini-series on Lifetime in January.

Starring Borat and Lady Gaga.

[TelephoneAngel]

Seriously. It's going to be a mini-series on Lifetime in January.

Shame I'm going to miss that, I have an appointment to cut my toenails that day.
If I don't rebook it.........

[Bunny the Veggie Slayer]

Starring Borat and Lady Gaga.

I always get them two confused.

Ga-Ga is the one with the mustache and man-kini yes?

[EricKei]

Ga-Ga is the one with the mustache and man-kini yes?

Depends. What week is it?