It's been a while since I've posted about an SC. People haven't been as sucky as usual...or maybe I'm getting better at 'zoning out' while I'm at the hellhole store.
But I had a guy at the jewelry counter today who merits a post. He wasn't exactly rude or your typical EW, but a good knock upside his head with a clue-by-four may have been beneficial in getting my point across.
He had a nice, expensive watch with a broken band and wanted me to replace it with a new band. Problem was, we don't carry the kind of band that would fit his watch.
I apologized and said, "We don't carry the kind of band that will fit your watch."
So he grabs one off our spinner and asks, "How 'bout this one?"
I replied, "No. That won't fit." and I showed him why it wouldn't fit, then added, "we don't carry the kind of band that will fit your watch."
So, he grabs another band off the spinner and asks, "How 'bout this one?"
Once again I replied, "No, we don't carry the kind of band that will fit your watch." and showed him once again why it wouldn't fit. I also suggested he contact the company who makes the watch.
So, he grabs another band off the spinner and asks, "How 'bout this one?"
Once again I replied, "No, we don't carry the kind of band that will fit your watch."
So, he grabs another band off the spinner and asks, "How 'bout this one?"
By this time I wished I had a 2 x 4 and repeated, "No, we don't carry the kind of band that will fit your watch. Perhaps a jewelry store that sells that brand of watch will have one to fit it."
I think that was when the light went on because he finally stopped grabbing bands off the spinner and said, "But I NEED this watch. I depend on this watch. It's broken and I NEED a new band."
To which I replied, "Well, I'm sorry but I can't give you something I don't have."
Geez!
But I had a guy at the jewelry counter today who merits a post. He wasn't exactly rude or your typical EW, but a good knock upside his head with a clue-by-four may have been beneficial in getting my point across.
He had a nice, expensive watch with a broken band and wanted me to replace it with a new band. Problem was, we don't carry the kind of band that would fit his watch.
I apologized and said, "We don't carry the kind of band that will fit your watch."
So he grabs one off our spinner and asks, "How 'bout this one?"
I replied, "No. That won't fit." and I showed him why it wouldn't fit, then added, "we don't carry the kind of band that will fit your watch."
So, he grabs another band off the spinner and asks, "How 'bout this one?"
Once again I replied, "No, we don't carry the kind of band that will fit your watch." and showed him once again why it wouldn't fit. I also suggested he contact the company who makes the watch.
So, he grabs another band off the spinner and asks, "How 'bout this one?"
Once again I replied, "No, we don't carry the kind of band that will fit your watch."
So, he grabs another band off the spinner and asks, "How 'bout this one?"
By this time I wished I had a 2 x 4 and repeated, "No, we don't carry the kind of band that will fit your watch. Perhaps a jewelry store that sells that brand of watch will have one to fit it."
I think that was when the light went on because he finally stopped grabbing bands off the spinner and said, "But I NEED this watch. I depend on this watch. It's broken and I NEED a new band."
To which I replied, "Well, I'm sorry but I can't give you something I don't have."
Geez!
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