Hi,
As I said in the intro forum, I work at a web hosting company.
The general idea is that you give us money, and we give you a place to put your website. Simple concept, right? Apparently not:
Me: Thank you for calling [us], this i---
SC: Our website don't work! I pay y'all good money for it, WHY'S IT NOT WORKIN'?
Me: I'd be happy to help you with that. Can I get the phone n---
SC: Goddamit! Stop asking stupid questions and get mah site back up!
Me: I need to look up your account to do that, and the easiest way is by your phone number.
SC: FINE! 123-456-7890
Me: OK, I'll also need your call in pass---
SC: 1234
Me: Thank you. It looks like your account has been past due for about six months now, so it was suspended.
SC: What?! Why the HELL would it?
Me: One moment while I look that up...
SC, under her breath: Yeah, you better!
Me: It looks like the credit card you used was reported stolen.
SC: .....
Me: .....
Me: Ma'am?
SC: Uhh... *to someone in the background* Oh ****, they found out. *to me* I'll call back, thanks!
Me: OK, thank you for calling [us], have a great day!
SC: *click*
As I said in the intro forum, I work at a web hosting company.
The general idea is that you give us money, and we give you a place to put your website. Simple concept, right? Apparently not:
Me: Thank you for calling [us], this i---
SC: Our website don't work! I pay y'all good money for it, WHY'S IT NOT WORKIN'?
Me: I'd be happy to help you with that. Can I get the phone n---
SC: Goddamit! Stop asking stupid questions and get mah site back up!
Me: I need to look up your account to do that, and the easiest way is by your phone number.
SC: FINE! 123-456-7890
Me: OK, I'll also need your call in pass---
SC: 1234
Me: Thank you. It looks like your account has been past due for about six months now, so it was suspended.
SC: What?! Why the HELL would it?
Me: One moment while I look that up...
SC, under her breath: Yeah, you better!
Me: It looks like the credit card you used was reported stolen.
SC: .....
Me: .....
Me: Ma'am?
SC: Uhh... *to someone in the background* Oh ****, they found out. *to me* I'll call back, thanks!
Me: OK, thank you for calling [us], have a great day!
SC: *click*
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