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Background, Me: computer associate at an office supply store
My sister: Part time at a pool and spa store and TA at local University.
Email conversation between me and my sister, in proper chronological order:
Me to My Sister
I deserve a medal, I should not have had to spend that much time describing the difference between a corded and cordless mouse to someone and that a corded mouse communicates with the computer by plugging it in.
I hereby dub that customer TOO DUMB TO LIVE.
My Sister to Me
I explained to a grown woman in my french class what a vowel was. No developmental problems. Not from a foreign country where she might not know the english word. Did not know what a vowel was. I think I win.
Me to My Sister
5 minutes explaining an area code over the phone to someone?
My Sister to Me
Tie?
Me to My Sister
Oh I'm not done yet.
Women calls me in the call center about her phone bill. asking why the rate calling a town in ontario is less than calling Calgary. She couldn't understand why calling someone further away would cost more, she kept saying "but they were both for one minute, one minute is one minute." Here's the the thing though her long distance plan covered both calls neither call cost her anything at all, and she was looking at the base rate for the call, which is displayed on your bill to show how much you would have paid if you had no plan at all.
She understood that neither call had actually cost her anything and she was only calling to ask why two things that she didn't have to pay for at all cost different amounts when they are on separate parts of the country. I don't recall how I managed to make her realize that the further something is away the more it would cost to call no matter how long the call was.
Again she knew this had cost her no money, and it was the only reason she called in.
My Sister to Me
I watched a grown man cry and stomp his feet because someone took his chlorine jug instead of their own.
Me to My Sister
ok, tie.
My sister: Part time at a pool and spa store and TA at local University.
Email conversation between me and my sister, in proper chronological order:
Me to My Sister
I deserve a medal, I should not have had to spend that much time describing the difference between a corded and cordless mouse to someone and that a corded mouse communicates with the computer by plugging it in.
I hereby dub that customer TOO DUMB TO LIVE.
My Sister to Me
I explained to a grown woman in my french class what a vowel was. No developmental problems. Not from a foreign country where she might not know the english word. Did not know what a vowel was. I think I win.
Me to My Sister
5 minutes explaining an area code over the phone to someone?
My Sister to Me
Tie?
Me to My Sister
Oh I'm not done yet.
Women calls me in the call center about her phone bill. asking why the rate calling a town in ontario is less than calling Calgary. She couldn't understand why calling someone further away would cost more, she kept saying "but they were both for one minute, one minute is one minute." Here's the the thing though her long distance plan covered both calls neither call cost her anything at all, and she was looking at the base rate for the call, which is displayed on your bill to show how much you would have paid if you had no plan at all.
She understood that neither call had actually cost her anything and she was only calling to ask why two things that she didn't have to pay for at all cost different amounts when they are on separate parts of the country. I don't recall how I managed to make her realize that the further something is away the more it would cost to call no matter how long the call was.
Again she knew this had cost her no money, and it was the only reason she called in.
My Sister to Me
I watched a grown man cry and stomp his feet because someone took his chlorine jug instead of their own.
Me to My Sister
ok, tie.
.
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