Guest: Dave, I need to reserve a place for my anniversary but I am worried about hurricanes. Can we hold it until that day with no deposit just in case?
Me: no ma'am.....you could wait until then before booking
Guest: well can I get a written guarantee that you wont rent it to someone else?
Me: no ma'am
Guest: but what about my anniversary?
Me: I am very sorry but I cant hold anything without a deposit
Guest: well thats not fair
Me: I am very sorry
Guest: I am going to call my lawyer (I am not joking, she said that)
Me: you can do that
Guest: youre very disrespectful
Me: ok
she starts crying and hangs up
Me: no ma'am.....you could wait until then before booking
Guest: well can I get a written guarantee that you wont rent it to someone else?
Me: no ma'am
Guest: but what about my anniversary?
Me: I am very sorry but I cant hold anything without a deposit
Guest: well thats not fair
Me: I am very sorry
Guest: I am going to call my lawyer (I am not joking, she said that)
Me: you can do that
Guest: youre very disrespectful
Me: ok
she starts crying and hangs up
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