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  • #1

    Uh, what?

    Me: So, based on what you know or what you've heard, how do you feel about [Company A]?
    SC: ... ... Uhm, No?
    Me: Unable to resist. Your feelings about that company are "No?"
    SC: ... Oh, uh, what were you asking?
    Me: ... So, based on what you know or what you've heard, how do you feel about [Company A]?
    SC: Oh. I don't like them, I wouldn't buy their products.
    Me: Okay, How about [Company B]?
    SC: ... Uhm ... Disagree.
    Me:
    Tags: None
  • #2
    ...this explains everything
    To err is human, to blame someone else shows good management skills.

    my blog --> http://www.hendrices.com/joesblog/
    my brother's blog --> http://www.hendrices.com/ryansblog/

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    • #3
      You do surveys? I worked in a survey office doing mall surveys. Some of the people I got to participate were bat shit insane and you couldn't coax answers. You had to pretty much write down whatever they said. I always wondered just how effective the marketing campaigns could be if they were listening to these people.

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      • #4
        What I get:

        Me: Hi! What can I do for you today?

        Them: Fine.

        Okay, I get it, you are not really listening to what I am saying, which tells me that this transaction is going to consist of me trying to drag it out of you. Excuse me while I go get the Jaws of Life.
        To seek it with thimbles, to seek it with care;
        To pursue it with forks and hope;
        To threaten its life with a railway share;
        To charm it with forks and hope!

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        • #5
          Quoth Mondestrucken View Post
          What I get:

          Me: Hi! What can I do for you today?

          Them: Fine.

          Okay, I get it, you are not really listening to what I am saying, which tells me that this transaction is going to consist of me trying to drag it out of you. Excuse me while I go get the Jaws of Life.
          No, they are telling you what they would like. A fine. Make up an amount and have them pay that amount as their fine.

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          • #6
            Quoth Mondestrucken View Post
            What I get:

            Me: Hi! What can I do for you today?

            Them: Fine.

            Okay, I get it, you are not really listening to what I am saying, which tells me that this transaction is going to consist of me trying to drag it out of you. Excuse me while I go get the Jaws of Life.
            My favorite is when they listen a little too literally.

            Me: So where do you work?
            Them: [City].
            Me: ... For what company do you work?

            And yeah, surveys are part of my job, but not the entire thing. Thankfully, I VERY rarely have to do an off-site (IE stand in a mall and do it).

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            • #7
              From my Rank Aid Days.

              Customer: I'm looking for <Obscure herbal name>

              Generally I know where each herb is if I know what it's for as that's how the aisle is arranged.

              Me: Okay, what is it for?

              Customer: It's for wellbeing.

              Me: (My actual response) Okay. What part of the being does it well?

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