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  • Seriously.

    Obligatory BOB: Of course, web designer, sell premade website templates on the side. Recently, I added a really nice one, pricier than the rest, still dirt CHEAP for a template.

    Enter the client. Client wishes for the nice, pricey premade template to be altered, dramatically, for his new site. Plus, extra custom pages, a new logo, forum theme design, and a mini-logo for another item. Client...has dealt with me before. I've actually written about him here.

    ----

    Seraph: Ok, so with the extra pages, massive alterations to the homepage template, and the logos, etc....my estimate is about $400 for all.

    Client: hm

    Client: I seriously think that 200$ would be a fair price.

    Seraph: And I seriously think you should take your business elsewhere then.

    Client: Your coder once did my old website for $50. coding is not expensive

    Seraph: No. We will not work for that low. I'm sorry, but there is no negotation at this point.

    Client: also i'm oblige to put a link back to you at the bottom?

    Seraph: For premades, yes. Its in the terms of service.

    Client: I don't like it. it looks unprofessional.

    Seraph: Unprofessional? You're buying a PREMADE template for your site.

    Client: Well I had a premade before and i took off the link

    Seraph: If you did so, then you were in violation of your license and I could have had it revoked. However, since the premade is no longer in use, I guess there's no point in you bringing this up.

    Client: There were no rules up, yousaid I could.

    Seraph: Please provide proof that I did so, if you would.

    Client: This is a new rule, right?

    Seraph: No, this is an old one, has been in effect since premades were released.

    Client: and I clearly remember that I asked you if I can remove it. you said yes

    Seraph: Please provide me proof of that, if so.

    Seraph: I don't see why it matters right now, since you are not using the premade any longer. As it stands, the link is REQUIRED to be there on premades. The terms have been on the site for months now.

    Seraph: If you have such a problem with my business, then please go elsewhere. I am not budging, and am offended that you would treat me this way.

    Client: no no no. I just want to say that you agree

    Seraph: I agree with what?

    Client: that it's was ok if I removed the link back thing

    Seraph: No, I do not agree that its ok.

    Client: ok


    ----

    I mean, seriously, what the fudge did he think was going to happen? I would magically change stances on a policy I've enforced for almost a year? Now he's wanting a fully custom design done, and is arguing that I should make it, again at half cost, because "coding is so easy and cheap".

    Sure, jobs are SUPER rare right now...haven't had an order placed in a couple of weeks or so....but I am so not budging on this. Not after what he did before.
    By popular request....I am now officially the Enemy of Normalcy.

    "What is unobtainium? To Seraph, it's a normal client. :P" -- Observant Friend

  • #2
    Fuckit. I'd tell him "premade or nothing. I'm not doing any work for you." Then put his site in a bookmark folder for weekly checking to make sure the link is still there.

    Comment


    • #3
      Quoth Seraph View Post
      Client: no no no. I just want to say that you agree

      Seraph: I agree with what?

      Client: that it's was ok if I removed the link back thing

      Seraph: No, I do not agree that its ok.

      Client: ok
      Make sure that you keep a record of the conversation. I'd hate for him to agree to buy it, then remove the link and have altered the above conversation to this:

      Quoth Seraph View Post
      Client: no no no. I just want to say that you agree

      Seraph: I agree with what?

      Client: that it's was ok if I removed the link back thing

      Seraph: No, I do not agree that its ok.

      Client: ok
      A crisis is a problem you can't control. Drama is a problem you can, but won't. - Otter

      Comment


      • #4
        Stay strong, my web developer cousin! You're right not to budge. Good code is valuable and having a serious web developer behind your site is one of the most powerful things you can have. Those of us who feel pride in our creations make sure they are solid as a granite cliff, but the expertise should not come cheap.
        "If at first you don't succeed, skydiving is not for you."

        Comment


        • #5
          Quoth JambaBamba View Post
          Make sure that you keep a record of the conversation. I'd hate for him to agree to buy it, then remove the link and have altered the above conversation to this:

          I got the same vibe that this guy was fishing for you to say something close to what he wants so he can go and do whatever and if proof was ever needed he would alter that conversation.

          I also second the notion to bookmark his premades and do a weekly link check!

          Way to stick to your guns with this guy!
          Last edited by Spork4pedro; 10-19-2010, 09:20 PM. Reason: oops! Bad grammar
          Now, if you smell the roses but it doesn't lift your spirits, you're either allergic to rose pollen or you need medical intervention. ~ Seshat

          Comment


          • #6
            Fast.
            Cheap.
            Good.

            Pick two.
            The Case of the Missing Mandrake; A Jude Derry, Sorceress Sleuth Mystery Available on Amazon.

            Comment


            • #7
              This is the sort of client you should do your level best to pass off to your neighbor's twelve year old who "makes webpages."

              I'm not even joking. This is the sort of client that would actually be happy with a page a kid cranked out from his mom's garage. They don't even know what the hell they are seeing. They're happy with it, the kid is happy with it, and having gotten shed of the whole mess, YOU'RE happy with it.

              Comment


              • #8
                I get the distinct impression that this dude was recording the convo, and was planning to do some "creative edits" later on once he got the literal words out of you...
                "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                Acts of Gord – Read it, Learn it, Love it!
                "Our psychic powers only work if the customer has a mind to read." - me

                Comment


                • #9
                  Quoth RecoveringKinkoid View Post
                  This is the sort of client you should do your level best to pass off to your neighbor's twelve year old who "makes webpages."
                  Or the people who develop web sites that get documented here. But then again, I think that Venn diagram has a good deal of overlap.
                  Knowledge is power. Power corrupts. Study hard. Be evil.

                  "I never said I wasn't a horrible person."--Me, almost daily

                  Comment


                  • #10
                    Quoth EricKei View Post
                    I get the distinct impression that this dude was recording the convo, and was planning to do some "creative edits" later on once he got the literal words out of you...
                    The only problem is that, even though most people tend not to think of them as such, chat logs are probably the most falsifiable thing on the planet. After all, they're just text files.

                    Using them as proof of anything (well, other than "you have a text file") is stupidity of the highest order. In any court, a person presenting that as evidence of an agreement should be laughed out in approximately 0.0314 milliseconds after presenting the log.

                    It'd be funny to see it happen, actually.

                    Comment


                    • #11
                      Point. I wasn't sure from the OP whether this was a chat transcript or a vocal convo transcript. The lack of both typos and needless capslock on "Client's" part suggests the latter to me ^_^
                      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                      Acts of Gord – Read it, Learn it, Love it!
                      "Our psychic powers only work if the customer has a mind to read." - me

                      Comment

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