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My favorite cussing customer

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  • My favorite cussing customer

    I worked at the same store of a large grocery chain for 9 years off and on.

    I started with sacking and within a few months transferred to the kitchen. we sold meals to go, did catering and had a eating area that held 100+ people at a time. we sold food for in-house eating during breakfast, lunch and dinner every day of the week. the store had chinese, pizza, salad, italian and the like too that shared the dining area.

    Our breakfast was quite popular and we would sever several hundred breakfasts every day of the week. we used real everything and cooked to order.

    A large percentage of our customers were senior citizens. We did a lot of half orders of menu items at request with no problem.

    The time came to raise prices on breakfast for the first time in 3-4 years including rearranging the meals to fit current trends! Yes, 3-4 years. My boss got his new sign in and the codes had the new prices updated after breakfast one day.

    So this nice old lady comes walking in who ate there so regularly we recognized her from across the store. It must have been her first day in after the price increase. She took one look at our sign, stopped, said (and I quote)
    "Son of a b*&$%! I'm not eating here any more" and left.

    I almost bust out laughing.

  • #2
    People just don't understand economics. God forbid anybody raises their prices due to a number of reasons.

    I used to get this the worst when I worked at the movie theatre...

    "What do you mean your ticket prices have gone up?!"

    EDIT: Oh, and welcome by the way!
    Last edited by AtDIelement; 10-21-2010, 05:52 PM. Reason: Needed to welcome.
    There had to be DUMB in the water today. - Summerfly413

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    • #3
      The old manager at the place I work never raised prices while he was there, so they hadn't been raised in almost a DECADE.

      The shitstorm was monumental when the new crew started and prices were raised. They're still lower than anywhere else in the franchise... I just respond to the ragers with a big smile, saying that we haven't raised them in a decade and have catching up to do!

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      • #4
        Last year, we raises our dues for the first time in 10 years. They went up $6/month. OMG, I thought that the bitching was never going to end. We keep adding more services that are included in the cost, we provide support that most other companies in this business DON'T... and if you cut out ONE starbucks coffee per month you can afford our increase.
        "Good morning, and in case I don't see ya, good afternoon, good evening, and good night!" - The Truman Show

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        • #5
          And of course, it's ALWAYS the fault of the wage-slave serving the meal or cashiering, or whatever. /end sarcasm
          "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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          • #6
            A local Italian/sammich joint had an interesting way of avoiding an overt increase (their cost on seafood has gone waaaaaaaaay up recently) -- they just don't accept coupons on seafood meals anymore.

            Many, many places have had to just bite the bullet and raise all of their prices by a bit, tho.
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
            "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
            "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
            Acts of Gord – Read it, Learn it, Love it!
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            • #7
              Quoth Peppergirl View Post
              And of course, it's ALWAYS the fault of the wage-slave serving the meal or cashiering, or whatever. /end sarcasm
              Yep. I'm sure what that old fart was thinking when he grumbled at me for "jacking up the prices" when he noticed me repricing some cans.

              I'm sure he never even stopped to think that I had to pay the same prices as he did (they didn't give employee discounts), and I was just a poor college student.
              Sometimes life is altered.
              Break from the ropes your hands are tied.
              Uneasy with confrontation.
              Won't turn out right. Can't turn out right

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              • #8
                How much did the prices go up?

                Personally, I do not have a problems with raising prices, I even have no quarrel with making portions smaller.

                What I DO have a problem with is when someone does BOTH (Dairy Queen)
                Last edited by CatsLairArchives; 10-22-2010, 12:55 PM. Reason: fixing typos

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                • #9
                  Quoth CatsLairArchives View Post
                  How much did the prices go up?

                  Personally, I do npt have a problems with raising prices, I even have no quarrel with making portions smaller.

                  What I DO have a problem with is when someone does BOTH (Dairy Queen)
                  I can agree with this, and wholeheartedly support people who express their displeasure to the decision makers within the company.

                  It's the assholes that take it out on us wage-slaves. As if we have any choice in the matter.

                  I mean, every time the airlines raise their fares, it's all *my* fault because...you know...*I* make the decisions AND I sit on the phone in the call center booking the flights - just for fun.
                  "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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                  • #10
                    My personal favorite was being blamed for raising gas prices.

                    You heard it right, kids. An 18-19 year old girl in charge of it all, making gas $3 a gallon and ruining YOUR LIFE! (this was in 2005-2006)

                    I'm sure every gas station clerk has gotten that one before, but wow did that one ever make my head want to explode.
                    You really need to see a neurologist. - Wagegoth

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                    • #11
                      the national pizza chains are very sneaky when they raise "prices". a lot of times they will NOT raise the menu price of their product very much, but they will raise the "Delivery Charge" (which still does not go directly to the delivery driver) since the Big 3 national chains do more than half of their business via delivery.

                      Our franchise did that about 4 months ago raising the DC from $2 to $2.25 because they needed to make more "profit" after dealing with the Insane Pizza Deal that they ran for 8 months. most people still do not understand that the DC is what a place charges for the convience of delivery and has nothing to do with the delivery person.
                      I'm lost without a paddle and headed up SH*T creek.
                      -- Life Sucks Then You Die.


                      "I'll believe corp. are people when Texas executes one."

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                      • #12
                        I'm told yesterday some crotchety old bag bitched out the apparel supervisor because we raised the price on her favorite brand of underwear.

                        Sheesh lady, either pay the price or use a garbage bag or something.
                        Knowledge is power. Power corrupts. Study hard. Be evil.

                        "I never said I wasn't a horrible person."--Me, almost daily

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                        • #13
                          Whenever I get the 'Why are prices of (insert goods/services) soo high?' or the 'Why did the price go up?' I respond with 'Why is gas prices up?' Typically shuts them up lol
                          "This job would be great if it wasn't for the f***** customers." - Randell 'Clerks'

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                          • #14
                            Try this one. When the economy tanked the powers-that-be at work decided to drop certain advertising rates by more than half. Well, it was the Second Coming, customers were thrilled, etc. blah blah. Fast forward. Now, these prices are just sooo high and soooo expensive and OMG you're raping the public (yeah someone actually said this!)...We haven't had a price increase in three years but they're still complaining.
                            When you start at zero, everything's progress.

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                            • #15
                              My grandmother loves to bitch about prices when we go shopping. Just a few weeks ago at the grocery store I bought a candy bar at checkout and she noticed that it was priced 89 cents. She remarked that it was so ridiculous and how when she was a little girl you could get candy bars for a nickel. I remarked to her that minimum wage was 40 cents per hour back then as well, therefore it took about the same chunk of your pay to buy a 5 cent candy bar back then as it does with todays prices.

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