Announcement

Collapse
No announcement yet.

I am beginning to think something is in the water

Collapse
This topic is closed.
X
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    I am beginning to think something is in the water

    two from tonight

    ME - my ears are bleeding
    DC - Dumb Customers who MUST be drinking too much of the local water (Be very careful Becks and Bella)

    Just one number

    phone rings and I answer
    me - <standard greeting> carryout or delivery??/
    DC - delivery
    me - <gets phone number and address since it is a NEW customer>
    DC - <places order>
    me <gives order total> And will this be cash, credit, or debt???
    DC - Debt
    me - May I have the Card Number please?
    DC - Do I HAVE to give you the WHOLE card number??????
    me - ?????????? <thinking NO just give the first or the middle or the last number of the card> Yes you do
    DC - <gives me the WHOLE card number>


    ARE YOU SURE????

    me <standard greeting>
    DC - <gives me phone number>
    me - < it is a new customer so I ask for the address>
    DC = 123 X avenue Apartment 2
    me - <repeat address, take the order give the total>
    end of call

    5 minutes later the above customer calls back to let us know they gave us the wrong apratment number. it SHOULD have been apt #4


    SIGH it is one week to 2 days off for the kiddies (teachers convention), and 9 days till an away football game AND Halloween on Sunday (no one is getting days off next week) so look out IRV here comes the teeneys into the clearance swamp for their all day hangout with lots of asle destruction.
    I'm lost without a paddle and headed up SH*T creek.
    -- Life Sucks Then You Die.

    "I'll believe corp. are people when Texas executes one."
    Tags: None
  • #2
    Quoth Racket_Man View Post
    5 minutes later the above customer calls back to let us know they gave us the wrong apratment number. it SHOULD have been apt #4
    Could have been worse. They could have called 45 minutes later after the driver finds nobody home at the wrong apartment...and, of course, it would be YOUR fault because "you should have KNOWN what we meant"...
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
    Acts of Gord – Read it, Learn it, Love it!
    "Our psychic powers only work if the customer has a mind to read." - me

    Comment

    • #3
      Quoth Racket_Man View Post
      DC - Debt
      me - May I have the Card Number please?
      I'm assuming you mean debit here. How do you do debit over the phone? Do they actually give you their pin number?
      Thou shalt not take the name of thy goddess Whiskey in vain.

      Comment

      • #4
        They might have thought you only need the last four numbers because once you have a card on file someplace, a lot of times all they need to do is verify the last four. That's how our system works. Of course, notice I said once you have a card on file....it obviously won't work for a new customer whose info is not on file, which your customer should have known.

        OTOH (watch me contradict myself now), I've had customers who I think are just totally clueless on how credit cards work.

        Hey Whiskey, they probably process the debit card as a credit card. As long as it's got the Master of Visa logo, you can usually do that. That's how mine works, anyway.
        When you start at zero, everything's progress.

        Comment

        • #5
          Usually the little snotfaces get a half day Wednesday before teachers convention, and I don't believe I will be working that day. Nyah nyah!

          Thursday I spend most of the day in the back, but I'm also working Friday and the weekend. Seems the kids aren't so out of control when they have full days off from school. Somebody's watching them at home.
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

          Comment

          • #6
            It's not the water, it's the full moon.

            We need a smiley for that....
            It's floating wicker propelled by fire!

            Comment

            • #7
              Quoth MoonCat View Post
              Hey Whiskey, they probably process the debit card as a credit card. As long as it's got the Master of Visa logo, you can usually do that. That's how mine works, anyway.
              Oh dear god if thats what theyre doing I hate people who call it debit. Because thats not what it is. :| /rant.
              Thou shalt not take the name of thy goddess Whiskey in vain.

              Comment

              • #8
                Heehee. Well, it's technically debit *if it comes out of your bank account as part of the automatic process*, rather than going into a holding account and having you pay a bill later on -- It's just a matter of whether the charge is handled via the Visa/MC network (which is generally cheaper) or a Debit network. If you type in a PIN, it'll do the latter. It actually gets better >_> Stores generally have to have multiple "Merchant Service" accounts to do this (tho they may all be from one provider) -- Credit is one account with its own fees, Debit is another, Store-brand Gift Cards are a third, etc...
                "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                Acts of Gord – Read it, Learn it, Love it!
                "Our psychic powers only work if the customer has a mind to read." - me

                Comment

                • #9
                  In defense of the second story, they may have been new tenants in the apartment that got a bit confused. I didn't know my address for the first few days that I moved in, all I knew was that it was the house on the corner.
                  "We were put on this Earth to fart around, and don't let anyone ever tell you otherwise." -Kurt Vonnegut

                  Comment

                  • #10
                    Quoth Racket_Man View Post
                    (Be very careful Becks and Bella)
                    Damn, and I drink tap water.

                    I wonder if the west side gets different water than the east side...
                    Unseen but seeing
                    oh dear, now they're masquerading as sane-KiaKat
                    There isn't enough interpretive dance in the workplace these days-Irv
                    3rd shift needs love, too
                    RIP, mo bhrionglóid

                    Comment

                    • #11
                      Quoth Gawdzillers View Post
                      In defense of the second story, they may have been new tenants in the apartment that got a bit confused. I didn't know my address for the first few days that I moved in, all I knew was that it was the house on the corner.
                      Happens here a lot. My street number is 34x5, the next one is 35*5, and they have duplicate apartment numbers. To make it more fun, it's not really two separate complexes. It's all Riverwalk at Puerta de Corrales, then you have the La Paz side and the Riverwalk side.

                      I got somebody's box of checks one time. PNM sent me a check as a refund from the final bill....except I wasn't moving. It was the people in the other half. PNM fixed it and when I asked them what to do with the check they told me go ahead and cash it!
                      It's floating wicker propelled by fire!

                      Comment

                      • #12
                        Quoth Racket_Man View Post
                        Dumb Customers who MUST be drinking too much of the local water (Be very careful Becks and Bella).

                        As long as I have to work everyday through Thursday, I don't have to worry about it.

                        Thanks for the heads up!
                        I'm bringing disdain back...with a vengeance.

                        Oh, and your tool box called...you got out again.

                        Comment

                        • #13
                          I would say the culprit is television and movies.

                          But whatever the cause, the effect is that stupidity in the so-called "Civilized world" is reaching deadly levels.

                          http://www.youtube.com/watch?v=2bQHjDpcFSY

                          Comment

                          Previous template Next
                          Working...