I'm working Interlibrary Loan 1 day a week. This is where our library tries to find other library systems with the item you want (that we don't carry.)
One person knew the author, but typed the title Sex as a weapon Misery Love Company. The computer threw a "WTF?" So I go to Amazon.com, and after 5 min. figured out it's two different titles, The Grudge: Misery Lives Company and Sex as a weapon. I had to tell the person (email) tha 1) if you request 2 seperate books, do it in two forms and 2) no library has either book.
Then someone did bother to submit seperate requests. But for seasons 6, 7, 8, 9, and 10 of Xena, Warrior Princess. I used to watch that show, but it got moved around a lot so I didn't see all the seasons. A cw told me Xena was crucified in the last show.
So the computer showed me the seperate seasons, but it only went up to 6. Going to Amazon (mabye I should start referring this to "Amazoning" - pun not intended, though it's a lame pun), I see there is only 6 seasons. I send an email for each of the non-season 6 requsets hat there are only season 1-6.
EDIT (management came by, I had to hide)
About 20 min. latter the Xena-wanting guy calls and gets a cw. From the conversation, seems he bitched that it took weeks for someone to get back to him.
One thing, some management person "volunteered" my dept. to help interlibrary loan (ILL) on fridays. They usually have 300-500 requests in queue waiting for a human being to send in the requests. I've noticed these Xena requests last week, and I can't remember if the week before they were there. I don't know how backed up ILL is, but there seems to be enough staff there to get through these requests, besides 3-6 of us from my dept. helping out on fri (some of us get fridays off). I have issues with ILL, mostly because they are funded by Texas state liberries (sp intentional). So we can't use their equipment. But they are always using our equipment, like the microfilm machines. So there are times when I have to use the one machine that is working but they want to use it. Ugh.
Anyway, man then says, "send me any season you have." and cw tells him we only submit whatever he submit, so "anything you have" isn't specific enough. He wants season 1-6. Why didn't he request that in the first place?
Another person requestd The Irvington Diaries by Don Montgue. The computer threw a "WTF?" After going on Amazon, looking under Don Montgue, I didn't see the book. I go to google and google tells me it's The Ivington Diaries by Don Monty. Then I go to amazon again, type that in, and it tells me Don Montgue is the author. Stupid amazon, stupid author with more than one name, stupid patron who couldn't have bothered with the correct title.
One person knew the author, but typed the title Sex as a weapon Misery Love Company. The computer threw a "WTF?" So I go to Amazon.com, and after 5 min. figured out it's two different titles, The Grudge: Misery Lives Company and Sex as a weapon. I had to tell the person (email) tha 1) if you request 2 seperate books, do it in two forms and 2) no library has either book.
Then someone did bother to submit seperate requests. But for seasons 6, 7, 8, 9, and 10 of Xena, Warrior Princess. I used to watch that show, but it got moved around a lot so I didn't see all the seasons. A cw told me Xena was crucified in the last show.
So the computer showed me the seperate seasons, but it only went up to 6. Going to Amazon (mabye I should start referring this to "Amazoning" - pun not intended, though it's a lame pun), I see there is only 6 seasons. I send an email for each of the non-season 6 requsets hat there are only season 1-6.
EDIT (management came by, I had to hide)
About 20 min. latter the Xena-wanting guy calls and gets a cw. From the conversation, seems he bitched that it took weeks for someone to get back to him.
One thing, some management person "volunteered" my dept. to help interlibrary loan (ILL) on fridays. They usually have 300-500 requests in queue waiting for a human being to send in the requests. I've noticed these Xena requests last week, and I can't remember if the week before they were there. I don't know how backed up ILL is, but there seems to be enough staff there to get through these requests, besides 3-6 of us from my dept. helping out on fri (some of us get fridays off). I have issues with ILL, mostly because they are funded by Texas state liberries (sp intentional). So we can't use their equipment. But they are always using our equipment, like the microfilm machines. So there are times when I have to use the one machine that is working but they want to use it. Ugh.
Anyway, man then says, "send me any season you have." and cw tells him we only submit whatever he submit, so "anything you have" isn't specific enough. He wants season 1-6. Why didn't he request that in the first place?
Another person requestd The Irvington Diaries by Don Montgue. The computer threw a "WTF?" After going on Amazon, looking under Don Montgue, I didn't see the book. I go to google and google tells me it's The Ivington Diaries by Don Monty. Then I go to amazon again, type that in, and it tells me Don Montgue is the author. Stupid amazon, stupid author with more than one name, stupid patron who couldn't have bothered with the correct title.
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