This was the kind of call that makes me wish the only means of distance communication was semaphore.
*Ring ring*
BB: Hello, X Publishing House speaking, BookBint speaking.
SC: Hi, could you tell me where your shops are? I can't seem to find out from your website.
BB: Oh, well that's because we're a publishing house, we don't-
SC: *interrupting* I live in *Place of the Terminally Dumb*. Where would your nearest shop be to me?
BB: As I was saying, madam, we just publish the books and then sell them to the bookshops-
SC: You sell from your website so you must have a shop, surely? *laughs at me like I'm an idiot*.
BB: No, madam, we don't have any shops. We just publish the books.
SC: Ok, well it sounds like I'll have to talk to someone else!
BB: I can transfer you to our sales department, they can sell you books over the phone, but they will tell you the same thing. We don't have any retail outlets.
SC: But... you sell books!
BB: Yes. To online customers and bookshops. Most publishing houses don't have bookshops. There isn't a Penguin, or a Random House or a Harper Collins shop.
SC: But... you sell books.
BB: Lather, rinse, repeat.
SC: But...
BB: Our books are available in all good bookshops or you can purchase them from our website or Amazon. Is there anything else I can help you with?
SC: But I just want to know where the shop is!
*Click*
*Ring ring*
BB: Hello, X Publishing House speaking, BookBint speaking.
SC: Hi, could you tell me where your shops are? I can't seem to find out from your website.
BB: Oh, well that's because we're a publishing house, we don't-
SC: *interrupting* I live in *Place of the Terminally Dumb*. Where would your nearest shop be to me?
BB: As I was saying, madam, we just publish the books and then sell them to the bookshops-
SC: You sell from your website so you must have a shop, surely? *laughs at me like I'm an idiot*.
BB: No, madam, we don't have any shops. We just publish the books.
SC: Ok, well it sounds like I'll have to talk to someone else!
BB: I can transfer you to our sales department, they can sell you books over the phone, but they will tell you the same thing. We don't have any retail outlets.
SC: But... you sell books!
BB: Yes. To online customers and bookshops. Most publishing houses don't have bookshops. There isn't a Penguin, or a Random House or a Harper Collins shop.
SC: But... you sell books.
BB: Lather, rinse, repeat.
SC: But...
BB: Our books are available in all good bookshops or you can purchase them from our website or Amazon. Is there anything else I can help you with?
SC: But I just want to know where the shop is!
*Click*
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