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I’ve been a longtime lurker and am now happy to have something to share.
I moved departments in my grocery store from front end to floral, and for the first week. I’d answered a few questions with “I don’t know, it’s my first week the regular florist will be here tomorrow.” Mostly it would be about if we were going to get any specific type of flower in or a similar question. This woman took the cake.
Day 1
I got a call for floral, I pick it up and the woman asks if we have any hunter-green carnations. We have never had HG carnations, all we’ve had is light green, when I tell her no she asks if we have white ones. I tell her yes we have 3 bunches of white carnations . She asks to order 200 of them!!!! 100 this week and 100 next week. I tell her I’m new and to call the store in the morning, I’d leave a message for my manager, and talk to her then because I don’t have any idea/authorization for that sort of thing.
Two hours later I pick up the phone and it’s the same lady asking if I talked to my manager yet. I tell her no I haven’t I am not able to contact her and to call back tomorrow.
Day 2
I come in that afternoon and my manager hands me an order and asks me about it. Turns out the woman called again and coworker (the girl after me) took the order!!! All CW did was put a sticky not on it reading “do we have the stock”. My manager called CL and told her no. I thought it was the end of it.
5 days later (Day 7)
M-me
CL-carnation lady
AM – my AWSOME manager
CL comes up to me , I don’t know it’s her yet, “do you have any carnations marked down?”
M- “no but I just put some out today, let me show them to you.” I show her the carnations (zero white, we had sold out already) she then asks for my manager. I point to AM who’s scanning out old flowers with 3 min. left before she goes home b/c I won’t have time to do them.
CL mentions that she was the person who had ordered the carnations and wanted to know why AM had refused the order. AM replied that we don’t have the stock for it and wouldn’t have gotten the numbers in that she wanted. CL seems to accept this and looks through the markdown flowers in front of the counter, meanwhile AM is almost finished with the flowers. Then CM asks AM all these questions when I’m right behind the counter doing labels.
CM loudly exclaims
CM-WHY ARE YOU KILLING ALL THOSE FLOWERS???
AM - they’re old so they won’t sell.
CM- I was a floral manager for 24 years, those flowers are still good.
(even to my eye the flowers were dying and most were still 5 dollars each, no one was going to buy them.)
AM is finally finished looks up and says the most amazing thing I have ever heard!! “ma’am if you have been a floral manager for 24 years you would know that these flowers are too old to sell and know why I am scanning them out.”
CM-
“Now you finally looking at me, you haven’t looked at me once in this conversation. She, points at me, showed me the carnations and was always polite. I guess ****** doesn’t care about customer service anymore.” And storms off.
I hear from other employees on the front end that she called for a manager and told her story in tears. AM got called upstairs and got a slap on the wrist.
OMJ!!!!
I did not think that people got that jazzed up/emotional about their flowers.
I probably will have more to come as the suck can only increase.
I moved departments in my grocery store from front end to floral, and for the first week. I’d answered a few questions with “I don’t know, it’s my first week the regular florist will be here tomorrow.” Mostly it would be about if we were going to get any specific type of flower in or a similar question. This woman took the cake.
Day 1
I got a call for floral, I pick it up and the woman asks if we have any hunter-green carnations. We have never had HG carnations, all we’ve had is light green, when I tell her no she asks if we have white ones. I tell her yes we have 3 bunches of white carnations . She asks to order 200 of them!!!! 100 this week and 100 next week. I tell her I’m new and to call the store in the morning, I’d leave a message for my manager, and talk to her then because I don’t have any idea/authorization for that sort of thing.
Two hours later I pick up the phone and it’s the same lady asking if I talked to my manager yet. I tell her no I haven’t I am not able to contact her and to call back tomorrow.
Day 2
I come in that afternoon and my manager hands me an order and asks me about it. Turns out the woman called again and coworker (the girl after me) took the order!!! All CW did was put a sticky not on it reading “do we have the stock”. My manager called CL and told her no. I thought it was the end of it.
5 days later (Day 7)
M-me
CL-carnation lady
AM – my AWSOME manager
CL comes up to me , I don’t know it’s her yet, “do you have any carnations marked down?”
M- “no but I just put some out today, let me show them to you.” I show her the carnations (zero white, we had sold out already) she then asks for my manager. I point to AM who’s scanning out old flowers with 3 min. left before she goes home b/c I won’t have time to do them.
CL mentions that she was the person who had ordered the carnations and wanted to know why AM had refused the order. AM replied that we don’t have the stock for it and wouldn’t have gotten the numbers in that she wanted. CL seems to accept this and looks through the markdown flowers in front of the counter, meanwhile AM is almost finished with the flowers. Then CM asks AM all these questions when I’m right behind the counter doing labels.
CM loudly exclaims
CM-WHY ARE YOU KILLING ALL THOSE FLOWERS???
AM - they’re old so they won’t sell.
CM- I was a floral manager for 24 years, those flowers are still good.
(even to my eye the flowers were dying and most were still 5 dollars each, no one was going to buy them.)
AM is finally finished looks up and says the most amazing thing I have ever heard!! “ma’am if you have been a floral manager for 24 years you would know that these flowers are too old to sell and know why I am scanning them out.”
CM-
“Now you finally looking at me, you haven’t looked at me once in this conversation. She, points at me, showed me the carnations and was always polite. I guess ****** doesn’t care about customer service anymore.” And storms off.I hear from other employees on the front end that she called for a manager and told her story in tears. AM got called upstairs and got a slap on the wrist.
OMJ!!!!
I did not think that people got that jazzed up/emotional about their flowers.
I probably will have more to come as the suck can only increase.
to 
I know your pain. Did you ever get people accusing you of growing marijuana in your green houses? I got that quite a bit. 
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