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So I'm on the third floor, and a woman who looks familiar comes up to me. She says she is on a computer and needs info on St. Croix Virgin Islands. She says she needs help on the computer.
So I start to follow her to the computers and she stops short. I asked her what computer she was on and she says, "looks like they are all full." She says she wants to get on a computer so I asked her if she had a library card. She starts to dig into her purse and takes out her card but the card falls. Now she seems maybe 50 and she's fat. I was thinking to ask her if she wanted me to pick it up. But she is bending down trying to pick it up. I finally asked her if she wants me to get it and she snarks, "I'm disabled but I can still do things."
She gets it finally and I take her to the reservation computer to log in. She starts typing the number in and I tell her she didn't need to add spaces. She looks at me like I'm insulting her and tells me she didn't know, that is why "you're the teacher, that's why I'm asking you. I may be disabled but you are suppose to teach me." And she walks away. then she waits for a cw to be done with a customer and complains to her.
update: So first the woman wants to check out a reference book and cw explains that can't be checked out, but the owman doesn't understands, she want a supervisor. a manager comes down and the woman says something about her disability and not being helped and she goes away. I go to cw and manager and I tell my side of the story. Hopefully I don't get in trouble.
reason why I mentioned she looked familiar was becasue I think she caused trouble before, I just can't remember what it was.
So I start to follow her to the computers and she stops short. I asked her what computer she was on and she says, "looks like they are all full." She says she wants to get on a computer so I asked her if she had a library card. She starts to dig into her purse and takes out her card but the card falls. Now she seems maybe 50 and she's fat. I was thinking to ask her if she wanted me to pick it up. But she is bending down trying to pick it up. I finally asked her if she wants me to get it and she snarks, "I'm disabled but I can still do things."
She gets it finally and I take her to the reservation computer to log in. She starts typing the number in and I tell her she didn't need to add spaces. She looks at me like I'm insulting her and tells me she didn't know, that is why "you're the teacher, that's why I'm asking you. I may be disabled but you are suppose to teach me." And she walks away. then she waits for a cw to be done with a customer and complains to her.
update: So first the woman wants to check out a reference book and cw explains that can't be checked out, but the owman doesn't understands, she want a supervisor. a manager comes down and the woman says something about her disability and not being helped and she goes away. I go to cw and manager and I tell my side of the story. Hopefully I don't get in trouble.
reason why I mentioned she looked familiar was becasue I think she caused trouble before, I just can't remember what it was.
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