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We have a set of 6 computers in our World Language center. The only way people can log onto them is have the librarians log them on from our desk. Personally, I just turn the monitor and keyboard around and let them type in the info but I get so many 
looks from patrons who have to do that themselves that I type it in.
Today, a woman comes up to the desk and takes a sheet of scratch paper and starts to write. She then hands me her computer use-only card (needed to log in) and the sheet of paper (her password) that has on it: jennifer no. 6
Now the "g--damn idiot" detector goes off in my head. I ask her, "is there a space between "jennifer" and the "n"? (no she says). I ask her if there is a period after "no" (yes). I ask her what computer she wants and she wants number 6. Yes, by this time the "g--damn idiot" detector in my head is now going off like a cannon.
So I type in her card number and I type in her password. It doesn't work. I turn around the monitor and keyboard and ask her to type in her password. She just types "jennifer". I tell her the password she gave me was "jennifer no6" why did she give me a different password then what she typed. She said she asked for number 6. I told her that she needs to give the exact password, not any other extra information. She said that she told me she wanted computer no. 6 when I asked, that I should know that she wanted computer no. 6.
ugh
looks from patrons who have to do that themselves that I type it in.Today, a woman comes up to the desk and takes a sheet of scratch paper and starts to write. She then hands me her computer use-only card (needed to log in) and the sheet of paper (her password) that has on it: jennifer no. 6
Now the "g--damn idiot" detector goes off in my head. I ask her, "is there a space between "jennifer" and the "n"? (no she says). I ask her if there is a period after "no" (yes). I ask her what computer she wants and she wants number 6. Yes, by this time the "g--damn idiot" detector in my head is now going off like a cannon.
So I type in her card number and I type in her password. It doesn't work. I turn around the monitor and keyboard and ask her to type in her password. She just types "jennifer". I tell her the password she gave me was "jennifer no6" why did she give me a different password then what she typed. She said she asked for number 6. I told her that she needs to give the exact password, not any other extra information. She said that she told me she wanted computer no. 6 when I asked, that I should know that she wanted computer no. 6.
ugh
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