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Today is Not P-Day
"P-Day" being the term used at the store for the day a certain former governor did a book signing stop at our store.
I was approached by two separate customers today asking "where's the book signing?" They specifically mentioned said governor's name. I just stared at them and said there was no such thing. Well, no, they said, "it's on the website." (Whose website? The ex-governor or ours? Don't know, they didn't say which.) I told them, "The last time <governor> was here was last year." Well, no, it's for the governor's new book.
I flatly told both customers there was no book signing at our store, that whatever information they'd received was wrong or inaccurate. The first customer accepted this and left. The second customer seemed to accept it, but they gave me this look that suggested "I don't believe you, you must be a <opposing political party> and lying to me to spite me."
Mustard-Loving A-Hole
While I was on break, I decided to buy a pretzel at the food court. The Mustard Fancier (MF) was in line ahead of me, also buying pretzels. As he was paying, he asked Food Court Lady GC for a cup to put his mustard in. GC had to tell MF that she has no such cups available. (Which is true. Closest thing the store has are the sample cups that the Demo department uses, which Food Court is not allowed to use. Don't ask me, it's the Word of Corporate.)
So MF asks for one of the Dippin' Dots cups instead. But GC isn't allowed to give those out either. Nor can she give him one of the coffee cups, which was his next request. And MF gets angry at this. "Why can't you give me one? It's not like they're gonna inventory them!" But GC holds firm. "I oughta go back to Florida, they understand what customer service is," MF says, not quite under his breath, as he finishes paying. I speak up at this point, and say, "You can put the mustard in the soda lids. A lot of our customers do that for their pretzels." (Again, don't ask me why this is okay by Corporate and not coffee cups.)
Well, MF just heads off toward the condiments anyway. As I'm paying, I see him look at the coffee stirrers. These have been placed in a stack of two coffee cups. MF takes the bottom cup off the stack and fills it with mustard anyway. I surreptitiously inform GC of this, and she just rolls her eyes.
As I sit down to eat my pretzel, I can hear MF muttering to himself, just audible enough to be heard by GC and myself: "fucking rude" and "should go back to Florida, don't have to deal with this bullshit." Then he takes the other cup, dumps the coffee stirrers in the trash, and fills it with ketchup before he leaves.
GC and I (as well as Hoss, who was covering my break at the door) glared at his back as he left. Sure, dump the coffee stirrers, asshole, because they're not gonna inventory those, right?
Sorry, MF, but do you work for this store? Are you a member of Corporate? No? Then how the FUCK would you know what we will and will not inventory? By all means, go back to Florida, take your attitude with you, and go DIAF.
"P-Day" being the term used at the store for the day a certain former governor did a book signing stop at our store.
I was approached by two separate customers today asking "where's the book signing?" They specifically mentioned said governor's name. I just stared at them and said there was no such thing. Well, no, they said, "it's on the website." (Whose website? The ex-governor or ours? Don't know, they didn't say which.) I told them, "The last time <governor> was here was last year." Well, no, it's for the governor's new book.
I flatly told both customers there was no book signing at our store, that whatever information they'd received was wrong or inaccurate. The first customer accepted this and left. The second customer seemed to accept it, but they gave me this look that suggested "I don't believe you, you must be a <opposing political party> and lying to me to spite me."
Mustard-Loving A-Hole
While I was on break, I decided to buy a pretzel at the food court. The Mustard Fancier (MF) was in line ahead of me, also buying pretzels. As he was paying, he asked Food Court Lady GC for a cup to put his mustard in. GC had to tell MF that she has no such cups available. (Which is true. Closest thing the store has are the sample cups that the Demo department uses, which Food Court is not allowed to use. Don't ask me, it's the Word of Corporate.)
So MF asks for one of the Dippin' Dots cups instead. But GC isn't allowed to give those out either. Nor can she give him one of the coffee cups, which was his next request. And MF gets angry at this. "Why can't you give me one? It's not like they're gonna inventory them!" But GC holds firm. "I oughta go back to Florida, they understand what customer service is," MF says, not quite under his breath, as he finishes paying. I speak up at this point, and say, "You can put the mustard in the soda lids. A lot of our customers do that for their pretzels." (Again, don't ask me why this is okay by Corporate and not coffee cups.)
Well, MF just heads off toward the condiments anyway. As I'm paying, I see him look at the coffee stirrers. These have been placed in a stack of two coffee cups. MF takes the bottom cup off the stack and fills it with mustard anyway. I surreptitiously inform GC of this, and she just rolls her eyes.
As I sit down to eat my pretzel, I can hear MF muttering to himself, just audible enough to be heard by GC and myself: "fucking rude" and "should go back to Florida, don't have to deal with this bullshit." Then he takes the other cup, dumps the coffee stirrers in the trash, and fills it with ketchup before he leaves.
GC and I (as well as Hoss, who was covering my break at the door) glared at his back as he left. Sure, dump the coffee stirrers, asshole, because they're not gonna inventory those, right?
Sorry, MF, but do you work for this store? Are you a member of Corporate? No? Then how the FUCK would you know what we will and will not inventory? By all means, go back to Florida, take your attitude with you, and go DIAF.
He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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