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What IS it about this time of year? Oh yes... they turn crazy....

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  • What IS it about this time of year? Oh yes... they turn crazy....

    So this could be a post in sightings too. But this week has been CRAZY for my store and as we all know, it's only getting worse.

    Little background: I now work at one of the busiest grocery superstores in my city. It's not directly in the core of downtown so it gets ALOT of driving traffic, and has a very diverse group of shoppers. Others in my company (I work for a bank inside the store) call my store 'the one that gets all types', referring to the customers of course. So here goes.


    Was the REALLY necessary??

    So I'm doing my normal Fufu thing, out front of my pavillion bugging people, handing out brochures, promoting our fantastic offer and such. This is actually our slow time of year if you can believe it.

    So this lady customer stops briefly to grab some information from me. I usually try and pull customers to the side if they stop to talk because they would be blocking a high traffic area (people exiting the store) if they stop directly where I am standing. Well this lady was a sweetheart but a little slow when it came to understanding she was blocking cart traffic. The gentleman, if we can even call him that, behind her had his cart fully stopped and was staring daggers into the back of her head. He was paused for not even 10 seconds before he rammed his previously fully stopped shopping cart forward into my customer taking, I assume, a chunk of flesh out of her ankles with the force he was using. My customer yelped and turned around assuming it was an accident.

    Did this man even try and pretend it was an accident?? Nope. No, not at all. In fact, all he had to say was "Keep moving lady!". So there I am, jaw dropped, in shock. My response, "Really?????????"

    People are so f-in cruel to each other sometimes. Makes me sad.....



    Nope, that's not how it's done. But nice try

    i thought it was common sense these days that cash goes into an envelope before going into the machine.... no?

    I had a lady customer come in to ask a question and in it all had a curious look come across her face and say 'I know this sounds like a silly question but, how does the bank know I genuinely deposited the correct amount of cash?"

    I should also mention we are a mid-sized bank and every deposit is done through the ABM, we have no tellers.

    Fufu: well they count your cash when they take it out of the envelope at head office.

    SC: *blank stare*

    Fufu: So, they count your cash a few days after it's deposited

    SC: but how do they KNOW i deposited the right amount? And I didn't just lie about it?

    Fufu: Because you would either have the correct amount in the envelope or not...

    SC: But what if someone else lied about their deposit, how do they know who's lying??

    Fufu: Because your account number and transaction info is stamped on the envelope, so they know who made the transaction

    SC: *blank stare* I don't understand what you mean by envelope...

    Fufu: The envelope, the folder we provide there to put the money or your cheques in. The one you put in the machine with the cash in it. This one *pointing at large holder full of envelopes directly beside the machine in easy to see and grab placement*

    SC: I'm supposed to put my cash in that?

    Fufu: Well yes, that's what we need you to do, but if it was in another envelope it'll be fine, it should still be received and verified no problem.

    SC: .......... what if I just put the cash through the machine? Without the envelope??

    Fufu:...................... i.........don't.......know? Let me find out???

    SC: Will it take long?? I'm in a hurry

    Apparently, as you don't have the time to put cash inside a paper envelope

    SC: I always wondered why there was a picture of an envelope going into the machine as I'm making the deposit!

    ya, thats right. I forgot they gave you an animated short DISPLAYING exactly how to deposit the envelope as your doing it, on top of the written step by step directions, sheesh

    Anyways, it all worked out. But really???? Just hand the cash over to the drawer, i can't believe it didn't jam my machine up.


    You're giving the rest of us a bad title

    Women driver, doing the typical 21 point parking job, leaving me idling patiently in the parking lot waiting for her to finish just so I can pass to find my own parking spot. This left me 10 mins late for work. I know, I know....leave earlier for work.... from now on I leave much earlier to account for these things. But I've never seen someone take so long to park a car into such a wide and open spot. It was a tiny compact car too.....

    Well, actually, this one is worse: http://www.youtube.com/watch?v=-uLECuGK07U
    Sorry, my love cannot be bought. And if it could, you obviously don't have enough in your account to do so.

    ~Do not pass go, Do not collect $200. You lose, my friend, you lose~

  • #2
    We now have several ATMs that do not take envelopes. The machine actually counts the cash and verifies each bill automatically, and if the count doesn't match what you entered, it rejects the whole bundle so the customer can re-count. The kicker to it, however, is that if you DO use an envelope, it screws up the machine. It tries to reject it, but if you force the issue the envelope can get caught in the mechanism until a repair person can get out there to fix it. Guess how many times THAT happens.

    Comment


    • #3
      a billion!! a billion times!!! I don't think Canada has been blessed with said machines yet. I can only hope and pray it's no time soon. How do you find the machines aside from that? I'm curious
      Sorry, my love cannot be bought. And if it could, you obviously don't have enough in your account to do so.

      ~Do not pass go, Do not collect $200. You lose, my friend, you lose~

      Comment


      • #4
        Why in the world wasn't that man with the cart held and charged with assault???
        The large print giveth, and the small print taketh away.

        Comment


        • #5
          Quoth Fufu487 View Post
          a billion!! a billion times!!! I don't think Canada has been blessed with said machines yet. I can only hope and pray it's no time soon. How do you find the machines aside from that? I'm curious
          My bank has those at most of their locations, now, and I love 'em. No mucking about with how much you are putting in or doing any math. Makes things faster for everybody, and you don't have to worry about whether or not the local douchebags have come by to steal and/or trash all of the deposit envelopes.

          ^-.-^
          Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

          Comment


          • #6
            re: the parking fail -- Maybe this is part of the reason why parking that way (so you can pull out forwards rather than backing up) is illegal in this state...Then again, It's never, ever enforced at all, so I don't see why they bother >_>
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
            "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
            "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
            Acts of Gord – Read it, Learn it, Love it!
            "Our psychic powers only work if the customer has a mind to read." - me

            Comment


            • #7
              Quoth EricKei View Post
              re: the parking fail -- Maybe this is part of the reason why parking that way (so you can pull out forwards rather than backing up) is illegal in this state...Then again, It's never, ever enforced at all, so I don't see why they bother >_>
              That's kinda stupid. I always back my truck in, it's easier to park that way. I've had times where I HAD to pull in and end up having some jackhole park like an idiot at an angle next to me and I had a hell of a time getting out since it was a narrow aisle.

              Comment


              • #8
                My bank has ATMs inside that read your cheques, take cash without envelopes and so on.
                "I can tell her you're all tied up in the projection room." Sunset Boulevard.

                Comment


                • #9
                  I rarely drive anymore, since my one and only car, '67 VW Beetle, died on me more than 15 years ago, but I always preferred to back into parking spots.

                  This was simplified with the VW, as I had installed aftermarket outside mirrors on both sides. It was also a habit I got in, more than a year before I bought my car, when I started in the parking business, in '83. That garage was Attendant Parking. (It's also where I learned to drive a standard transmission without killing the engine.

                  My problem is I have no depth perception. Granted, with the VW and it's short, sloping "hood" (front trunk lid), it wasn't much of an issue, but with larger vehicles with longer hoods, it's a real hassle, and I get all worried I'm going to hit, when in reality there's probably a foot of room.

                  If the vehicle has good, clear, properly adjusted mirrors on both sides, I can usually get a perfect sense of where the any part of the car I'm parking is, in relation to the car, or other object I'm parking closely to.

                  Mike
                  Meow.........

                  Comment


                  • #10
                    Quoth bankworking View Post
                    We now have several ATMs that do not take envelopes. The machine actually counts the cash and verifies each bill automatically, and if the count doesn't match what you entered, it rejects the whole bundle so the customer can re-count. The kicker to it, however, is that if you DO use an envelope, it screws up the machine. It tries to reject it, but if you force the issue the envelope can get caught in the mechanism until a repair person can get out there to fix it. Guess how many times THAT happens.
                    And this is the main reason why the branch of my bank closest to me has 2 drive up ATM's. Half the time we go to either deposit cash or to make a quickie withdrawal (usually a $20 on the weekend for hot dogs or small stuff) one of these machines is out of order.

                    Which happened to us last weekend when we stopped by on Saturday . . . and some moron pulled into the machine behind us as Mom pulled out and drove around so she could access the other machine (that was working) and we laughed at this person the whole time we got our little $20 out and drove off.

                    The woman was busy in her SUV on her cell phone, yakking away and furiously pushing buttons on the ATM that was clearly showing "Out of Service" on the screen.

                    Wonder how long it was before she figured it out?
                    Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

                    Comment


                    • #11
                      Quoth Fufu487 View Post
                      Well this lady was a sweetheart but a little slow when it came to understanding she was blocking cart traffic. The gentleman, if we can even call him that, behind her had his cart fully stopped and was staring daggers into the back of her head. He was paused for not even 10 seconds before he rammed his previously fully stopped shopping cart forward into my customer taking, I assume, a chunk of flesh out of her ankles with the force he was using. My customer yelped and turned around assuming it was an accident.

                      Did this man even try and pretend it was an accident?? Nope. No, not at all. In fact, all he had to say was "Keep moving lady!".
                      BZZZT! Wrong, sir, WRONG! The correct response is to keep your cart to yourself and say, "excuse me please". You don't win the washer/dryer, but you do win a nice set of matching bracelets and a free trip to the Graybar Hotel for aggrivated assault and battery!
                      I don't have an attitude problem. You have a perception problem.
                      My LiveJournal
                      A page we can all agree with!

                      Comment


                      • #12
                        Quoth bankworking View Post
                        We now have several ATMs that do not take envelopes. The machine actually counts the cash and verifies each bill automatically, and if the count doesn't match what you entered, it rejects the whole bundle so the customer can re-count. The kicker to it, however, is that if you DO use an envelope, it screws up the machine. It tries to reject it, but if you force the issue the envelope can get caught in the mechanism until a repair person can get out there to fix it. Guess how many times THAT happens.
                        I could have used this about 7 years ago when a cash deposit I made just up and disappeared out of the envelope. It was in there when it went in the machine but the bank said it wasn't in the envelope when they took it out. WTF....
                        https://www.youtube.com/user/HedgeTV
                        Great YouTube channel check it out!

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