...how about reading and paying attention to the Delivery Information on the product page before ordering the item and calling us because it's not there yet? Yes, I agree some of the descriptions are confusing - for example, "Please allow 4-6 weeks for delivery, order by December 20 for Christmas delivery". If I saw 4-6 weeks and it was THAT important to me to get it by Christmas I'd probably either skip it and find something else or call BEFORE I ordered to see what the reps suggest based on their knowledge of these things. But if it says "Allow 3-5 days for delivery" and you think because you paid for FedEx Overnight you'll get it tomorrow...you are just very bad at math.
Also, if you're ordering something for Christmas and it says you should receive it by Christmas, it means by Christmas Eve. It doesn't mean by December 17 because your office is going to be closed the next week and you chose to have it shipped there anyway. How are they supposed to know you won't be there to get the package??? Geez.
Also, if you're ordering something for Christmas and it says you should receive it by Christmas, it means by Christmas Eve. It doesn't mean by December 17 because your office is going to be closed the next week and you chose to have it shipped there anyway. How are they supposed to know you won't be there to get the package??? Geez.

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