So we had a couple of stupid customers the other night.
REad the whole catalogue
Gentleman asked me for fresh prawns. I asked the deli girls, we have none. We only sell the frozen. Gentleman accuses us of false advertising and storms off. Turns out that he didn't read the catalogue correctly-it does say at the bottom "Seafood lines may not be available at all stores."
Wait your turn
Seems to be a recurring trend lately, but if I need to jump around to serve someone cigarettes, someone else will just dump their stuff on the register I was on. (we do not have a designated smokeshop person and we cannot give cigarettes from another register-it's a legal thing) The polite thing to do is to wait until you hear "who's next" from another operator, since you will get served quicker that way
.
First time I got chewed out by manager until I pointed out that I did not call anyone forward, in fact I just said "I will meet you around the front" to the person I WAS serving.
Reading is our friend....
We have 2 deals going on at the moment that are identical, however they are not for the same brands. People keep trying to get 2 of 1 and 1 of the other and passing it off as a deal.
we also have 2 deals going on for similar items-it's a 2 for $X deal, but the bottles need to be the same ones. There's also a 50c difference between the two.
Finally, some of our multibuy deals will exclude certain items-it is in the catalogue.
Also I just found out the reason why corporate is cutting our wages....they are worried that our stock is going to fall.....-_- seriously....
REad the whole catalogue
Gentleman asked me for fresh prawns. I asked the deli girls, we have none. We only sell the frozen. Gentleman accuses us of false advertising and storms off. Turns out that he didn't read the catalogue correctly-it does say at the bottom "Seafood lines may not be available at all stores."

Wait your turn
Seems to be a recurring trend lately, but if I need to jump around to serve someone cigarettes, someone else will just dump their stuff on the register I was on. (we do not have a designated smokeshop person and we cannot give cigarettes from another register-it's a legal thing) The polite thing to do is to wait until you hear "who's next" from another operator, since you will get served quicker that way

First time I got chewed out by manager until I pointed out that I did not call anyone forward, in fact I just said "I will meet you around the front" to the person I WAS serving.
Reading is our friend....
We have 2 deals going on at the moment that are identical, however they are not for the same brands. People keep trying to get 2 of 1 and 1 of the other and passing it off as a deal.
we also have 2 deals going on for similar items-it's a 2 for $X deal, but the bottles need to be the same ones. There's also a 50c difference between the two.
Finally, some of our multibuy deals will exclude certain items-it is in the catalogue.
Also I just found out the reason why corporate is cutting our wages....they are worried that our stock is going to fall.....-_- seriously....
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