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My Most Favorite SC To Date

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  • #1

    My Most Favorite SC To Date

    So this woman walks in to the store today, with her 3 kids (I'd say their ages were 12 14 and 15) I ask her what she needs help with and she immediately starts screaming....

    "You guys sold me a used cell phone! It is my son's and it has a picture of a D**k on it!!!!" So I immediately started to panic..."Oh man..this is bad...how did that happen???" I apologized and advised her I had no idea how that could happen, but I'd get a rep to help her...try to figure out what happened..and make it right. <somehow>

    While she's waiting for a rep...she continues to say (yell) "There is a picture of a D**K on this phone they sold me!" Everyone in the store heard her.

    So rep finally gets to her..and I go to manager's office and explain what's going on. Manager says "I don't know how that can happen...unless it's a refurb phone? Maybe the company that refurbed it didn't delete everything? That's happened before" (Note to self: Might wanna check out those phones saved pics before selling them)

    Then Rep comes in with the phone...the Mom showed her the pic...Rep showed us. "Yes..that's definitely...a...'member'" Rep says "It's not a refurb" So Manager looks up account...this is what we found...

    Mom bought phone on January 20th.
    Pic was taken Jan 21st.
    It was her son's ... er..um..member.

    I have no idea how our rep kept a straight face telling the mom "Um..this pic was taken a day AFTER you bought the phone...soooooo...." And let the mom 'connect the dots'. Son gets red faced...Mom looks at him..says "Who did this??" Son says "I don't know"

    Yeah right.

    And do you think the mom apologized for screaming and causing such a scene?

    Of course not.

    But at least we had a laugh...as did all the other customers in the store watching the saga play out.
    Oh, "Blah blah blah 'Your Needs'!"
    Tags: None
  • #2
    There needs to be a "Favorites" button on this forum, because this a perfect candidate!
    No good news is good bad news

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    • #3
      "Look on the bright side, lady. You didn't find it on your daughter's phone..."
      "I'm not a crazed gunman, dad, I'm an assassin... Well, the difference being one is a job and the other's mental sickness!" -The Sniper

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      • #4
        She probably didn't apologize because she wanted to get out of that store - with or without her son - as quickly as possible.

        That story has made my day.
        "Oh, you hate your job? There's a club for that. It's called EVERYBODY, and they meet down at the bar." ~Drew Carey

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        • #5
          i have a feeling she was too embarrassed to do anything other than just run out of there with her tail between her legs.

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          • #6
            maybe i'm a sadistic ass, but i probably would have called the police to report suspected child porn

            IIRC here in NY support personnell are REQUIRED to report such suspicions or they can face arrest.
            DILLIGAF

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            • #7
              So no one asked him how it was hangin'?

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              • #8
                I would have thought she'd be embarrassed and run out...but she didn't! She stayed for another half hour or so complaining about something else. She said her daugher's phone was also used because people she didn't know kept calling her and asking for some guy. OK..that does not mean the phone is used..it means the phone number has been recycled..and she got his old one. Derrr.. She was a gem.


                That customer also made my day. Well, her and the 'hairy butt crack' guy. But that's another story....
                Oh, "Blah blah blah 'Your Needs'!"

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                • #9
                  Quoth SCSlave View Post


                  That customer also made my day. Well, her and the 'hairy butt crack' guy. But that's another story....
                  Oh we're aaaaaaaaaaaaaaaaaall ears
                  I can't believe she didn't leave the shop! I would've run out of there, organised for plastic surgery and changed my name!
                  The report button - not just for decoration

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                  • #10
                    OK well the butt crack guy was gross. nasty, smelly, (made one of my co workers gag, actually)

                    He came in wanting to make a payment. I pointed him to our payment kiosk so he could do it himself. (Keeping a distance) When he turned his back to me to use it...he had about 5 inches of hairy, nasty dirty butt crack hanging out. Now, I see butt cracks on a regular basis. Usually, if it's bad enough, I make my manager come out and see it also,...it's only fair. So, naturally, I didn't want her to miss out on this gem. I went in and said "If I have to look at this...so do you..come here" She goes "Not another butt crack" I said "It's the mother of all butt cracks" So she goes out and sees the shining glory that is his butt crack.

                    Now, the TV in our store is across from the Kiosk...and we're standing up by the TV. She then calls for our business rep...Says "Hey, can you come and look at this TV?" So he comes up...(butt crack guy has his back to us still...oblivious to what's going on...) Manager motions to the guy and says "I think the TV has a CRACK in it. See that? Is that a crack?? It's all hanging down....It's a CRACK isn't it?'

                    THEN she takes my cell phone and takes a picture of the butt crack. So I now have a picture of a nasty, hairy butt crack on my phone.

                    Some days...I love my job.
                    Oh, "Blah blah blah 'Your Needs'!"

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                    • #11
                      Quoth Lehk View Post
                      maybe i'm a sadistic ass, but i probably would have called the police to report suspected child porn

                      IIRC here in NY support personnell are REQUIRED to report such suspicions or they can face arrest.
                      Tempting, but speaking from personal experience it's hard to prove child pron.
                      I never lost my faith in humanity. Can't lose what you never had right?

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                      • #12
                        Crack kills.

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                        • #13
                          ahahahaha....I love it when that happens!

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                          • #14
                            Sometimes customer stupidity and obliviousness makes it all worthwhile, don't you think?
                            Unseen but seeing
                            oh dear, now they're masquerading as sane-KiaKat
                            There isn't enough interpretive dance in the workplace these days-Irv
                            3rd shift needs love, too
                            RIP, mo bhrionglóid

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                            • #15
                              Quoth Mongo Skruddgemire View Post
                              Tempting, but speaking from personal experience it's hard to prove child pron.

                              And at any rate, are you gonna charge someone for taking a picture of his own penis? And yeesh, why do kids that age need a cell phone?

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