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Oh god, the first of the year, I don't even know where to start. But mostly these things have stuck out to us in the past week:
You. You people who call in lots of prescriptions but only want one or two of them. You fail to mention this until you pick them up. And then you're not even sure which ones you want because you don't know what they're called or sometimes, even what they're for. Really? You pay for stuff to put into your body without even bothering to find out what it is? But really, we hate you. After getting three or four of you in a row, I'm ready to eat nails. And don't you dare get pissed off at me for 'holding you up' while I have the pharmacist take out the junk you don't want and will probably never pick up. Did you think I was just going to charge you for one med and hand you the bag with six of them in it anyways?
If I tell you I don't have anything ready for you, this is what it means:
I. Don't. Have. ANYTHING. For. YOU..
Don't spend five minutes explaining to me that it was called in, or dropped off, or faxed over, or emailed to us from the furthest moon from Jupiter, it makes no difference to the fact that I don't have it. Go to the dropoff window and spew your mood-lowering nonsense to one of my tech friends so we'll have something to bitch and laugh about on lunch break.
And YOU. You stuck up, entitled, moronic teenaged girl. You have no idea how much I wanted to literally jump the counter when I told you I didn't have an Rx for you and you said "Can you look for it?" in a tone that clearly let me know you though you were soooo much smarter than the dumb little me. I wasted several minutes going through the racks anyways, only to inform you to go see my poor unfortunate friend at drop-off. Idiot.
Insurance companies: I hate you all and that's all I have to say about that.
Speaking of insurance, cards, discounts, vouchers, and coupons are to be presented when you drop off the script, not when you pick it up.
To anyone purchasing little blue pills or anything of that nature, don't complain to me about the price or whine that your insurance didn't cover much. When I have other customers and family members who can hardly afford or get coverage on drugs they need to stay alive, frankly my dear, I don't give a damn. Although I will admit we all thought it was funny when one guy purchased nearly $600 worth of Cialis and walked away as fast as he could after telling me to shred the check he used to pay for it along with his receipt.
Inappropriate responses to the question "Do you have any questions for the pharmacist today?" include but are not limited to:
"Yeah! Ask him why the hell it took him so long!"
"Yes. I want to know who answered the phone at 9AM this morning, they were really rude!"
WTF?
If we tell you to call us before coming in to pick up a script or something we special ordered for you, don't get mad when you 'drive ALL the way here' only to find out that it didn't come in.
On that note, yeah, come to any of us with a complaint that one of the crew was rude to you. There are 12 regular members of the crew back here, and we spend anywhere from 30-40 hours a week together in what equates to a box the size of a small living room and that's if you don't count the space taken up by shelving and counters. None of us are deliberately rude unless you really push us, in which case I've actually heard a pharmacist yell from behind the counter "She wouldn't have gotten rude with you if you'd listened to her the first three times she explained that to you!" I <3 our crotchety pharmacist. <3 him to bits. But most of the time we're a good group of folks and we laugh at such complaints.
Wanna dispute the price of your Rx? No problem. However, I have a certain system. I'll let you know the price of your stuff before I even start the transaction. Don't nod and agree, nod and agree again when I ring it out, you pay for it, and then bring it all back five minutes later asking why it was that much.
One last thing . . . once you've gotten and paid for your stuff, move. MOVE. Don't stand at the counter with your shopping cart blocking it and have your belongings spread across the entire thing so that no other customers can come up. Also if I tell you that your stuff is nearly done and it'll be just a few more minutes, the LINE is not the correct place to wait for it. Why you insist on standing/sitting there and waving the other customers around you is a concept I can't wrap my little brain around no matter how hard I try.
Sigh . . . that's all for now. Back for more fun tomorrow!
You. You people who call in lots of prescriptions but only want one or two of them. You fail to mention this until you pick them up. And then you're not even sure which ones you want because you don't know what they're called or sometimes, even what they're for. Really? You pay for stuff to put into your body without even bothering to find out what it is? But really, we hate you. After getting three or four of you in a row, I'm ready to eat nails. And don't you dare get pissed off at me for 'holding you up' while I have the pharmacist take out the junk you don't want and will probably never pick up. Did you think I was just going to charge you for one med and hand you the bag with six of them in it anyways?
If I tell you I don't have anything ready for you, this is what it means:
I. Don't. Have. ANYTHING. For. YOU..
Don't spend five minutes explaining to me that it was called in, or dropped off, or faxed over, or emailed to us from the furthest moon from Jupiter, it makes no difference to the fact that I don't have it. Go to the dropoff window and spew your mood-lowering nonsense to one of my tech friends so we'll have something to bitch and laugh about on lunch break.
And YOU. You stuck up, entitled, moronic teenaged girl. You have no idea how much I wanted to literally jump the counter when I told you I didn't have an Rx for you and you said "Can you look for it?" in a tone that clearly let me know you though you were soooo much smarter than the dumb little me. I wasted several minutes going through the racks anyways, only to inform you to go see my poor unfortunate friend at drop-off. Idiot.
Insurance companies: I hate you all and that's all I have to say about that.
Speaking of insurance, cards, discounts, vouchers, and coupons are to be presented when you drop off the script, not when you pick it up.
To anyone purchasing little blue pills or anything of that nature, don't complain to me about the price or whine that your insurance didn't cover much. When I have other customers and family members who can hardly afford or get coverage on drugs they need to stay alive, frankly my dear, I don't give a damn. Although I will admit we all thought it was funny when one guy purchased nearly $600 worth of Cialis and walked away as fast as he could after telling me to shred the check he used to pay for it along with his receipt.
Inappropriate responses to the question "Do you have any questions for the pharmacist today?" include but are not limited to:
"Yeah! Ask him why the hell it took him so long!"
"Yes. I want to know who answered the phone at 9AM this morning, they were really rude!"
WTF?
If we tell you to call us before coming in to pick up a script or something we special ordered for you, don't get mad when you 'drive ALL the way here' only to find out that it didn't come in.
On that note, yeah, come to any of us with a complaint that one of the crew was rude to you. There are 12 regular members of the crew back here, and we spend anywhere from 30-40 hours a week together in what equates to a box the size of a small living room and that's if you don't count the space taken up by shelving and counters. None of us are deliberately rude unless you really push us, in which case I've actually heard a pharmacist yell from behind the counter "She wouldn't have gotten rude with you if you'd listened to her the first three times she explained that to you!" I <3 our crotchety pharmacist. <3 him to bits. But most of the time we're a good group of folks and we laugh at such complaints.
Wanna dispute the price of your Rx? No problem. However, I have a certain system. I'll let you know the price of your stuff before I even start the transaction. Don't nod and agree, nod and agree again when I ring it out, you pay for it, and then bring it all back five minutes later asking why it was that much.
One last thing . . . once you've gotten and paid for your stuff, move. MOVE. Don't stand at the counter with your shopping cart blocking it and have your belongings spread across the entire thing so that no other customers can come up. Also if I tell you that your stuff is nearly done and it'll be just a few more minutes, the LINE is not the correct place to wait for it. Why you insist on standing/sitting there and waving the other customers around you is a concept I can't wrap my little brain around no matter how hard I try.
Sigh . . . that's all for now. Back for more fun tomorrow!
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