How the call SHOULD have gone:
Me: "Thank you for calling the Bake-A-Fish Foundation, this is Sheldon. How can I help you?"
Caller: "What address can i mail my donation to?"
Me: Our address is---------------
Caller: "Thank you very much."
Me: "You're welcome and thank you for calling." click
How the call ACTUALLY went:
Me: "Thank you for calling the Bake-A-Fish Foundation, this is Sheldon. How can I help you?"
Caller: "What address can i mail my donation to? I don't make donations online because i don't trust them. I've had problems with web sites before so i just don't think it's safe. I just don't understand why people would donate on line, it just seems so dangerous to put your personal information on the internet where anyone can get to it....
Add about 4 more minutes of this without taking a breath and you get the picture.
Me: "Thank you for calling the Bake-A-Fish Foundation, this is Sheldon. How can I help you?"
Caller: "What address can i mail my donation to?"
Me: Our address is---------------
Caller: "Thank you very much."
Me: "You're welcome and thank you for calling." click
How the call ACTUALLY went:
Me: "Thank you for calling the Bake-A-Fish Foundation, this is Sheldon. How can I help you?"
Caller: "What address can i mail my donation to? I don't make donations online because i don't trust them. I've had problems with web sites before so i just don't think it's safe. I just don't understand why people would donate on line, it just seems so dangerous to put your personal information on the internet where anyone can get to it....
Add about 4 more minutes of this without taking a breath and you get the picture.
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