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This particular older female customer was mind boggling and rude.
She pulls up to the faculty/staff garage entrance gate, which is adjacent to Visitor Parking.
I'm sitting inside the Visitor Parking booth while this is happening. I see the cars behind her backing up. I called the Parking office to let them know that I was going on a break. I raised the 2 gates at the booth, & I went outside. That was when she saw me, & said the following...
"I was told by the Parking office that I need Visitor Parking, to tell the person in the booth, but the gates were down when I came."
I told her that the gates have to be raised to go up. She is frustrated & pissed off at this point.
I go inside the booth to lower the gates.
She manages to back up, turn around, & drive up to the booth, but she enters Visitor Parking before they go down.
So I go inside Visitor Parking. I see her driving around inside the garage, & there are many open spots.
She stops when she sees me & I tell her that it is $5.00 to exit, that I am the attendant inside the booth & that I have to raise the gates for them to go up.
She then rudely says...
"I know. I am here to see my son. I have a token to exit. How do I park in here?"
I left to go to the bathroom.
She pulls up to the faculty/staff garage entrance gate, which is adjacent to Visitor Parking.
I'm sitting inside the Visitor Parking booth while this is happening. I see the cars behind her backing up. I called the Parking office to let them know that I was going on a break. I raised the 2 gates at the booth, & I went outside. That was when she saw me, & said the following...
"I was told by the Parking office that I need Visitor Parking, to tell the person in the booth, but the gates were down when I came."
I told her that the gates have to be raised to go up. She is frustrated & pissed off at this point.
I go inside the booth to lower the gates.
She manages to back up, turn around, & drive up to the booth, but she enters Visitor Parking before they go down.
So I go inside Visitor Parking. I see her driving around inside the garage, & there are many open spots.
She stops when she sees me & I tell her that it is $5.00 to exit, that I am the attendant inside the booth & that I have to raise the gates for them to go up.
She then rudely says...
"I know. I am here to see my son. I have a token to exit. How do I park in here?"
I left to go to the bathroom.
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