Is it too late to leave bad feedback? Because frankly she deserves it.
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Quoth spark View PostJust my opinion, but I've really never heard of a case where somebody complained "just to let you know" and it accomplished anything except annoy people."For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
"The difference between an amateur and a master is that the master has failed way more times." - JoCat
"Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
"There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
"Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
"Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
Acts of Gord – Read it, Learn it, Love it!
"Our psychic powers only work if the customer has a mind to read." - me
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I remember experiencing something similar to this when I went for lunch with my dad once. He had ordered a personal-size flatbread pizza for himself and was not impressed with how little he got. (I guess because he's used to getting Pizza from Boston) So he complained to the very nice waitress who brought our food about how unacceptable the portions were. When she offered to get him a complaint card or even a number to call the head office, he said he didn't want to fill out any card or get any number, he just wanted to say how unhappy he was.
I really, REALLY hate being in these situations because, as it's already been pointed out, it's completely pointless and it embarrasses the people you're with. This is the approach a little kid takes to complaining about something they don't like. "It's not the way I wanted it to be, so it's completely terrible and I'm gonna say so!!""I am nothing if not an equal opportunity asshole." -Gravekeeper
"F**k you and your tie." -Jester
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Also - in a restaurant or retail situation in particular, stuff like this will register as Not Important Enough To Pass On, mainly because the customer didn't ask for a Manager (ASK, not DEMAND)...And thus, it will die a quiet, ignoble death a few minutes later as the worker has to tackle the next debacle to come their way."For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
"The difference between an amateur and a master is that the master has failed way more times." - JoCat
"Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
"There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
"Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
"Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
Acts of Gord – Read it, Learn it, Love it!
"Our psychic powers only work if the customer has a mind to read." - me
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Quoth Mr Hero View PostIs it too late to leave bad feedback? Because frankly she deserves it.Last edited by spark; 01-29-2011, 05:34 AM.The best advice is this: Don't take advice and don't give advice. ~Author Unknown
Nobody can give you wiser advice than yourself. ~Cicero
See the fuzzy - http://bladespark.livejournal.com/
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When I was at Kinko's, I actually had people FLEE THE STORE rather than take their complaint to a manager (and our manager was nice and gave a damn, too). I had them say, and I quote, "I don't need to talk to him, I just want to let you know I'm unhappy."
People would rather bitch about a problem than solve it. 99 percent of the time. Bitching is easier and takes way less commitment.
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Now, I tend to mention things that aren't good, when I'm at my favorite restaurant, to the passing waitresses. Usually things such as "These dishes aren't clean. Just look at the pizza crust on the bottom. Do you think they should be washed again" or "Uh, someone dropped those tongs on the floor and then just put it back in the food." Or "If someone gets a free moment, the bathroom needs mopped up."
But most of the time, the waitresses know me very well, at least, the important ones. I am usually a nice person there who is always up for a chat. And, because I'm so personable toward them (and I'm sure my tips help, too,) they tend to take my advice if I notice something wrong.
But I don't throw a fit, and I don't demand, and I don't scream at them. I just ask if someone could clean the bathroom, or make the dishwashers do their job better, or remove 'contaminated' tongs in favor of a clean one for the salad.
It isn't that I'm going around trying to be a pest, either. That restaurant is my happy place. I got there once every paycheck. It's just that, while I am happy there, every other patron of the place is entitled and spoiled. And has never read a health department rule in their lives. I wouldn't know either, but high school cooking classes gave me a good bit of knowledge about how restaurants should work. And I just happen to be around when some idiot decides to dip their finger in the cheese, or lick a spoon. Thank goodness one of the waitresses there warned me "Never touch the salad. We always have to replace it 'cause people can't keep their hands off."
Of course, maybe it helps that I sometimes read their tarot for free when they're on break? The waitresses seem to like this.Last edited by Kristev; 01-29-2011, 07:23 AM.Customers should always be served . . . to the nearest great white.
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