The author from http://www.customerssuck.com/board/s...ad.php?t=75129, i.e. the worst author, by several light years, that I have ever had to deal with, has outdone herself.
Having repaged much of her book, and, by this Wednesday (2nd) make 34 pages of corrections, replaced 27 maps and sent her yet another PDF of the book to look at, I get this email on Wednesday evening. Italics are mine (obviously).
Bookbint
I think that it is now coming to a close and that you have done a good job. FUCK YOU BITCH! DON'T PAT ME ON THE HEAD YOU UNGODLY BEAST! I now need you to:
1) You send me two printed scripts (in good quality so I can see the maps) with the colour sections. The have to be sent to reach me on Tuesday as I am going on holiday tonight. Plus the PDF by email.
2) I will read one (and a friend is reading the other) this will take around one week, and at that time I will correct the maps (that are full of errors). YOU PROVIDED THE MAPS! THEY ARE YOUR ERRORS!
3) You read chapters 11-16 again as these were the last to go in. NO. I HAVE ACTUAL IMPORTANT BOOKS TO DO, AND I ALREADY READ THEM ONCE.
4) When you have made the changes you send me a PDF of the finished version and I will sign this off. YOU DON'T GET TO SIGN OFF. YOU ARE AN AUTHOR. DIE IN A FIRE.
This woman has seen 13 versions of this book, in the form of hard copy and PDFs. And yet she wants yet another copy, and for herself and her 'friend' to read it all over again. We do not have time for this. All advance sales we made have been cancelled, and in extra man hours alone, we will not make any profit on this book. So, I reply:
Dear X,
I’m afraid we do not have the time for you and your friend to read the entire manuscript again, as the absolute deadline for the book is Friday 11th March. However I am happy to make the changes you have listed, and will send you a high resolution PDF so you can see the maps clearly. In order to get everything in order, we require (by Wednesday 9th March at the latest):
1) A list of the changes you wish to make to the maps so we can see if they are necessary, and whether we can do them at our end rather than you resupplying them.
2) A list of index entries. Due to time constraints the book will be indexed here.
Best wishes,
Bookbint
All straightforward, basically, 'you've read this book 13 times, let it go, it needs to be printed.' Her response?
Cancel the book then.
That was all she wrote. I started laughing hysterically in the office. Oh I WISH I COULD!
The managing editor who is supposedly overseeing the project had sent her a pacifying email telling her not to panic, but at least backed me up saying that a week was more than enough for her to do her final checks, and that we didn't have time for her to read it again. No reply as yet, although she is supposed to be on holiday. Though I don't believe she doesn't have internet access...
She is clearly sulking and thinks we are panicking that she might pull her fantastic wonderful book. Oh the delusion, it blows my mind.
Having repaged much of her book, and, by this Wednesday (2nd) make 34 pages of corrections, replaced 27 maps and sent her yet another PDF of the book to look at, I get this email on Wednesday evening. Italics are mine (obviously).
Bookbint
I think that it is now coming to a close and that you have done a good job. FUCK YOU BITCH! DON'T PAT ME ON THE HEAD YOU UNGODLY BEAST! I now need you to:
1) You send me two printed scripts (in good quality so I can see the maps) with the colour sections. The have to be sent to reach me on Tuesday as I am going on holiday tonight. Plus the PDF by email.
2) I will read one (and a friend is reading the other) this will take around one week, and at that time I will correct the maps (that are full of errors). YOU PROVIDED THE MAPS! THEY ARE YOUR ERRORS!
3) You read chapters 11-16 again as these were the last to go in. NO. I HAVE ACTUAL IMPORTANT BOOKS TO DO, AND I ALREADY READ THEM ONCE.
4) When you have made the changes you send me a PDF of the finished version and I will sign this off. YOU DON'T GET TO SIGN OFF. YOU ARE AN AUTHOR. DIE IN A FIRE.
This woman has seen 13 versions of this book, in the form of hard copy and PDFs. And yet she wants yet another copy, and for herself and her 'friend' to read it all over again. We do not have time for this. All advance sales we made have been cancelled, and in extra man hours alone, we will not make any profit on this book. So, I reply:
Dear X,
I’m afraid we do not have the time for you and your friend to read the entire manuscript again, as the absolute deadline for the book is Friday 11th March. However I am happy to make the changes you have listed, and will send you a high resolution PDF so you can see the maps clearly. In order to get everything in order, we require (by Wednesday 9th March at the latest):
1) A list of the changes you wish to make to the maps so we can see if they are necessary, and whether we can do them at our end rather than you resupplying them.
2) A list of index entries. Due to time constraints the book will be indexed here.
Best wishes,
Bookbint
All straightforward, basically, 'you've read this book 13 times, let it go, it needs to be printed.' Her response?
Cancel the book then.
That was all she wrote. I started laughing hysterically in the office. Oh I WISH I COULD!
The managing editor who is supposedly overseeing the project had sent her a pacifying email telling her not to panic, but at least backed me up saying that a week was more than enough for her to do her final checks, and that we didn't have time for her to read it again. No reply as yet, although she is supposed to be on holiday. Though I don't believe she doesn't have internet access...
She is clearly sulking and thinks we are panicking that she might pull her fantastic wonderful book. Oh the delusion, it blows my mind.
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