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When I provide good customer service, DO NOT QUESTION ME!!!

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  • When I provide good customer service, DO NOT QUESTION ME!!!

    Last night I was working in the stand. This lady comes up and asks me for fresh popcorn right out of the popper. I already hate having to do that because the popcorn in the warmers is kept hot and fresh (the heat lamps do a great job and I very rarely hear any complaints) but I do it anyway.
    So I walk around to the back of the popper, grab a bag, and fill it up. I bring it to her, and she looks at me a little funny.
    SC: Is this fresh?
    Me: Yes Maam, I got it right out of the popper.
    SC: Why did you have to go back there?
    Me: To get fresh popcorn for you.
    SC: Yes, but why do you have to go back there to get it?
    Me: Those are where the empty bags are, Maam.
    She gave me a strange look, and I just kept a smile on my face, completed my transaction, and she went away. Looking back, if we could do what we want without getting into trouble, I'd have tossed the popcorn in her face and tell her where she can shove it.
    Here I am providing great customer service, and they think they have the right to question me? Well guess what people? You don't have that fucking right! I'm the one working in the stand, and I know where to get stuff and how to get it. So why don't all you fucking shitheads just shut your fucking mouths and let me do my job?! Who the fuck cares where I got the popcorn from, as long as you got your fresh popcorn like you asked?! I could've snapped my fingers and made it appear out of thin air! Or I could've pulled it out of my ass! (Ok I admit that'd be disgusting but I'm mad) And btw sorry for that, but this lady really made me mad. It almost makes me wonder, "What's the point of trying to make people like this happy if all you do is get questioned about your integrity?"
    Last edited by BowserKoopa1; 03-05-2011, 03:41 PM.

  • #2
    What is it about popcorn that makes people go fucking nuts. When I took my job I thought oh its just popcorn, how can people be bad? No, people yell its too salty,not salty enough, its too white, its too cooked, its too hot(cause its freshly popped), its not hot enough. Shut the fuck up people, you can buy and make your own popcorn at the store for a fucking dollar. You should have done what I do,I refuse to make a "fresh" batch. I tell them when I sell all this then I will make more not until.

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    • #3
      Apparently I've been doing it wrong, usually when I buy popcorn it goes like this:

      Order popcorn.
      Give money.
      Say thank you.
      Eat delicious snack.

      I'll have to start tossing in some glares and random complaints if I want to fit in I guess.

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      • #4
        Quoth jedikuonji View Post
        Apparently I've been doing it wrong, usually when I buy popcorn it goes like this:

        Order popcorn.
        Give money.
        Say thank you.
        Eat delicious snack.

        I'll have to start tossing in some glares and random complaints if I want to fit in I guess.
        There appears to be an error in step 3. Instead of "say thank you", insert, "be an asshole" and you're all good.
        Check out http://thegeneralpublicsucks.blogspot.com/ for all of my encounters with the amazing General Public!

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        • #5
          So, it amounted to: "I asked for a fresh bag from the popper. Why did you have to get a fresh bag from the popper just to get me a fresh bag from the popper?"
          I will not be pushed, stamped, filed, indexed, briefed, debriefed, or numbered. My life is my own. --#6

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          • #6
            Maybe it's weird but sometimes when I go to the movies, I get a huge bucket of popcorn (like the biggest) and then I only eat the top at the movie and the rest of it sits on my counter for the next few days while I pass by and eat it.

            I really really really really like 2-5 day old popcorn from the movies. That's why I get so much, so I can have movie popcorn that's old!

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            • #7
              I remember making batches of fresh, delicious, perfect popcorn, immediately sell a bag, and get the complaint and disgusted face of "Ugh, how old is this stuff!?" I pointedly looked at my watch and said "About 24 seconds sir." That shut em up!

              The secret of good popcorn for me was cleaning the popper kettle where the seed, oil and salt went every night with soda water. You could see yourself in it! Best popcorn ever!
              "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

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              • #8
                Quoth Captain Trips View Post
                So, it amounted to: "I asked for a fresh bag from the popper. Why did you have to get a fresh bag from the popper just to get me a fresh bag from the popper?"
                Though I'm sure the SC was thinking, "I asked for a fresh bag from the popper. Why did you sneak behind the machine where you probably keep bags of your oldest, stalest popcorn to give me instead, you devious punk?"
                "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
                - Gilgamesh, Final Fantasy V

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                • #9
                  Quoth Kogarashi View Post
                  Though I'm sure the SC was thinking, "I asked for a fresh bag from the popper. Why did you sneak behind the machine where you probably keep bags of your oldest, stalest popcorn to give me instead, you devious punk?"
                  That's what I thought, too.

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                  • #10
                    This reminds me of the french fry guy I had at McDonald's back in the day. He asked for fresh, unsalted fries. No biggie, so I go over to the fryer, wait 30 seconds for the batch that's in to finish and pour the fries right into the fry container.

                    It's important to note that he followed me over and was looking at me while I did this.

                    He then asked if I were SURE if they were fresh! WTH??
                    "You are beginning to damage my calm."

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                    • #11
                      I get people like that all the time. I call them suspicious bitches. They're suspicious of everything you do and notice and query on everything. She prolly thought you picked up the bag from the floor in the back. Oh noez! :P
                      Can't reason with the unreasonable.
                      The only thing worse than not getting hired is getting hired.

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