She wasn't asking you

[Millahtyme1983]

Today there were two people in line at the deli they came about the same exact time, I ask who was next and they discuss amongst themselves and come to a desicion. the first woman gives me her order and i start slicing, another girl from the fish department walks by (at this point i have three customers) and asks if i need her help, i look behind me to see how many people are in line and the second woman goes "yes you do".

that Kind of pissed me off, I can answer for myself thank you, and to me three people in line is nothing, but since this woman wanted to be a bitch, i told the girl to take care of her just to get her out of my sight (I know kinda caving but oh well.)

[BookstoreEscapee]

I think if the customer sees someone come up and offer to help, you're better off accepting the help. even if the customer deserves to wait till hell freezes over less bitching that way...

[Greenday]

Heh, I'm mean like that. If I have a line of three people, I'm not bothering to ask for help. Only if the line is actually long will I ask for help. People can wait in line for five minutes. If they honestly can't wait 5 minutes for me to ring them up, they should have gone out shopping in the first place.

[AZangel]

If I have more than 2 people behind the one I'm serving, I'll call for help. I know they can wait a few minutes but better they not when I have the assistance.

[DigitalEyes]

That reminds me of something that happened in the grocery store where I shop. It was really late, and there was only one register open and four people in line (not a big deal). An obviously tired and off-duty cashier was nice enough to open another register. The 2 people in the back of our line hurried over to the newly opened checkout. Meanwhile, the person who was next in line at the first register checked out and then marched over to the helpful cashier. This customer proceeded to berate the cashier for saying, "I'll take who's waiting" rather than saying, "I'll take whoever is next in line." Apparently this ridiculous cow of a customer imagined it was the cashier's fault that she wasn't helped in the newly opened line right away as she was next to be served. The people she should have been angry with were the jackass customers who rushed the second cashier. That exhausted employee could have been on her way home rather than helping us and her coworkers.

Three people in line is no big deal. You obviously know what you're doing. Geez, Mc Donalds (FAST food) has at least six cars at the drive-through at all times. Does that woman run into Mc Donalds and reschedule their employees, too?

[pbmods]

This customer proceeded to berate the cashier for saying, "I'll take who's waiting" rather than saying, "I'll take whoever is next in line."

Not that that matters anyway. The last customer in line will still rush over to check out before the other people ahead of her anyway.

In other news, I know it's hard as hell, but if one were to emotionally detach oneself from the situation, you're looking at:

Line of customers + Associate offering to help = Get customers out faster.

And yeah, that customer was being bitchy, but I mean come on. Customer. Hello??

[Becks]

If I remember correctly, it was policy at Goodwill to call for another cashier if there were more than 2 or three people waiting in line.

[RecoveringKinkoid]

"The people she should have been angry with were the jackass customers who rushed the second cashier."

She probably WAS angry with those people. But THEY were in a position to tell her to get bent if she confronted them. The cashier, on the other hand, had to take whatever she dished out.

So she could bully the cashier and get to feel all big, instead of growing a pair and speaking up for herself in a way that mattered.

GAAAAH I hate people like that.

[simplyanother]

Most of the time when I open my register...I call out "I can take the NEXT customer in line at register [whatever number]"

The other night I did that and the next customers from the other line started to come over AND the folks at the end of the line. The people at the end of that line got all huffy with the folks who were next. "Well, you go then"...in that..really weird rude voice. Customer gets to my line and says "but I was next, why is he acting like I'M being rude...?"


If there are a bunch of registers open, then I'll just call out "register blah blah is open with no waiting" Only because it's not as easy when there are multiple registers open.

[DigitalEyes]

And yeah, that customer was being bitchy, but I mean come on. Customer. Hello??

The thing in this case was that cashier had already clocked out. Her purse and keys were beside the register. She was on her way out the door. You're right that people will rush to a new line no matter what. That's why the customer should have been telling off those inconsiderate fellow human beings who disallowed her to check out first instead of yelling at a tired 16 year old who probably had homework to do.

You make a good point, though. Customer turnover makes money for the business. So many places don't schedule for a rush when they should. In this particular case, though, it was 1am. I doubt they expected to have any problems at that hour... lol