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Here we go with bait and switch again

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  • Here we go with bait and switch again

    We started a 3-day sale yesterday. One of the items on the front page of the flyer is a 75-oz bottle of Era laundry detergent for $2.99.

    There were no purchase limits on the detergent, and small type under the price says "While quantities last. Sorry, no rainchecks."

    We got in just over 200 bottles of Era for this sale. There are no rainchecks because this was a special buy specifically for this sale. We sold completely out of the Era detergent by the time I left work last night.

    So all day today, we got to listen to a chorus of various and sundry SCs wanting to know where the Era detergent was (one person even came barging into the backroom to ask us--BACK! BACK I SAY!), and complaining when we told them it sold out yesterday.

    But the best complaint came from this shriveled-up little old lady who decided all us employees hoarded the detergent for ourselves, and that's stupid because "you probably get the employee discount so you sold it for less than I would've bought it for. That's stupid! Brainless! No brains no headaches!"

    All I could do was laugh when I got a safe distance away from her.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    "While quantities last" Oh I forgot all SC's suffer from selective literacy.

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    • #3
      Wow, that is certainly a great price! As for that last person, if your store's employee card is like mine you wouldn't get an extra discount anyway since sale items cannot be discounted.

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      • #4
        Actually, we don't get a discount on laundry detergent, paper products, and electronics because a lot of those items are sold below cost. Or the profit on them is so tight it turns into a loss after we buy it with a discount.

        For the same reason those items are not included in any friends and family events, wherein we're supposed to give coupons to family members and friends that give them extra discounts.
        Knowledge is power. Power corrupts. Study hard. Be evil.

        "I never said I wasn't a horrible person."--Me, almost daily

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        • #5
          *hides the Era bottle behind my back* My preciousssss, you can't have my preciousssss...

          Come on, you know that along with that back room with endless amounts of everything you and your coworkers horde Era. Your preparing for 2012, admit it! I mean most people who are doing that are stocking up on water, canned food..but you know that the real worth will be in Era!
          Engaged to the amazing Marmalady. She is my Silver Dragon, shining as bright as the sun. I her Black Dragon (though good honestly), dark as night..fierce and strong.

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          • #6
            "While quantities last" usually is read by SC as

            - "Quantities last"

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            • #7
              Hoarded the detergent? Hell no, I would've bought the detergent. That's an awesome price and I wouldn't hesitate to buy a couple bottles. After all, aren't employees customers too? I imagine anyone with large families could/would buy a whole lot more.
              A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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              • #8
                Quoth Irving Patrick Freleigh View Post
                But the best complaint came from this shriveled-up little old lady who decided all us employees hoarded the detergent for ourselves, and that's stupid because "you probably get the employee discount so you sold it for less than I would've bought it for.
                Silly lady!

                Every SC knows that lowly, crud on the bottom of the shoe, Retail Employees never bathe themselves, or launder their clothes!

                (Although, they might buy up on it, if they had the opportunity, and sell it on E-Bay at a higher price!)


                Mike
                Meow.........

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                • #9
                  That kind of crap happens when we have flounder on sale ($3.99 rather than $6.99) we usually get about 60/70 pounds and run out quick (because nobody gets just 1/2 pounds for that price), then at night we get people complaining that it's not enough/gone. When I try to tell people When people find out there's gonna be a huge sale on flounder they come in around the time the store opens or as early as they can. To this I get a lot of confused/dirty looks.
                  ......../\
                  ....../__\
                  ..../\...../\
                  ../__\../__\

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                  • #10
                    Quoth Sarah Valentine View Post
                    When I try to tell people When people find out there's gonna be a huge sale on flounder they come in around the time the store opens or as early as they can. .
                    I don't care whether it's on sale or not -- If I'm planning to buy some fish, I'll ask the butcher shop peeps when their fish shipments normally come in and plan to be there within about 2-4 hours of that time >_>

                    Yes, I'm a bit paranoid about it, but I grew up in a seafood-lovin' town, where our mantra is "never go out to eat fish on ____days" (most commonly, Sunday night/Monday morning)....Why...? Well, ya see, most fisherman don't work on weekends, so the last delivery of the week (of FRESH fish) will usually be Friday morning...And, depending on the restaurant, Monday morning's fish may or may not be from the Monday morning delivery...>_>
                    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                    Acts of Gord – Read it, Learn it, Love it!
                    "Our psychic powers only work if the customer has a mind to read." - me

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                    • #11
                      Wow with so many cs.com members accused of bait and switch, you'd assume at least one of them would be a master at it by now.
                      To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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                      • #12
                        Heh! Yeah, it seems we'd be a bunch of professional masterswitchers by now!

                        Mike
                        Meow.........

                        Comment


                        • #13
                          *Inserts obligatory and inevitable "master baiter" joke as a placeholder until Sheldon arrives to show us how to do it Properly*
                          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                          Acts of Gord – Read it, Learn it, Love it!
                          "Our psychic powers only work if the customer has a mind to read." - me

                          Comment


                          • #14
                            Quoth EricKei View Post
                            *Inserts obligatory and inevitable "master baiter" joke as a placeholder until Sheldon arrives to show us how to do it Properly*
                            Do the joke properly or something else properly?
                            To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

                            Comment


                            • #15
                              I think you can blame this partly on corporate bullshit. Remember that episode of the simpsons where Homer is watching a commercial for some microphone thing and the ad says "limited quantites" so he frantically calls to get one and asks the guy if there are still any left. The guy says "one or two" but there are PALLETS of the things behind him.

                              Joking aside, "limited quantities" is something corporate will sometimes say just to try to get customers to buy something regardless of what the supply actually is. Truth be told, a lot of "limited quantity" items aren't that limited after all.

                              And THAT it what causes us front line peons fits when something comes along that actually IS tightly limited.

                              I see the same bullshit from SCs during Black Friday weekend every year. You thought you were going to get a Friday doorbuster on a SATURDAY afternoon? Not a freakin chance my friend.
                              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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