Dogspeed!

[Tama]

Get that one.


Check Nonsense:

I had a woman buy something minor in my line--I forget what, or how many, but the item/s all together cost about $8 in total.

She gives me a check and I put it in the machine. Then I hear it.

SC: Oh, and I want cash back.
Me: I'm sorry, ma'am, I can't do that once the check is in the machine. *hits clear button...nope, it doesn't work, just prints out paper for her to sign, doesn't go back at all-
SC: Well now I have to get groceries before I can get my hair done! *snappy*

She leaves in a huff.


The title of this thread made as much sense as her, so...

[jjc927]

Well should've thought of that while you were writing out the check lady!

[Teskeria]

Doesn't the check have to be made out for more than the sale to get cash back? It has everywhere I know that allows cash back on checks. In which case, you would have noticed the difference when you glanced at it to be sure she put the correct amount.

[Tama]

She didn't tell me she wanted the cash back until after the check was in the machine. And she had only signed her name as most are wont to do with their checks.

[Bunny the Veggie Slayer]

She didn't tell me she wanted the cash back until after the check was in the machine. And she had only signed her name as most are wont to do with their checks.

Yeah, sounds like our old tills. The customer doesn't write out a check, the blank cheque is fed through the printer. This fills in the amount payable, and to whom. Cutting out most of the fraud (making it out for £10.00 instead of £100.00, or giving a wrong payee name, or just using really shitty handwriting). All they have to do is check the total and sign the cheque.

[Tama]

And with ours you can only get up to $20 over anyway.

[emax4]

Unless there was a limit on successive checks, couldn't she have bought a pack of gum or something over a minimum total price and wrote another check? That is assuming the check she just wrote out wasn't the only one she brought with her.

[Tama]

She had two checks. And used one of them, she was going to use the other to pay for her groceries AFTER she had her hair done? I'm not sure.

[fma_fanatic]

Well, clearly the fail here is that you weren't psychic enough to know that she was going to need cash back. I think you need to discuss this with your manager and get you into the mutant program as soon as possible to fix this.

[Jester]

She didn't tell me she wanted the cash back until after the check was in the machine. And she had only signed her name as most are wont to do with their checks.

Wait, what?

People actually just sign their name to their checks?

Are they out of their minds? Talk about inviting problems!

Shit, I don't give a check to anyone until everything is filled out: date, amount in both places, payee, and signature. Period, end of story. I'm paranoid like that.

And yet something tells me that the same people who are so careless with their checks will whine and moan and bitch up a storm if a cashier dares to ask for their ZIP code, as that could lead to *gasp* identity theft!

[Sonoma]

There are places, our local warehouse-membership store comes to mind, where the printer will fill out the check. You sign it, give it to the cashier, the ring up your purchases, run the check through the printer, then you verify the information it printed.

I've done it a time or two, but for the most part just use my debit card.

[Tama]

Our machines will print in ink most of the rest of the stuff besides your name. And VOIDVOIDVOIDVOID in a couple areas.

But yes, I can process your check with just a signature. Hell, I could do it without one. (I only did this one time, when neither of us had a pen and the person had his ID out and it match).

Just invites trouble, doesn't it?

[Jester]

I almost never use my checks anymore. Hell, they still have my old account number on them, which has since been changed by the bank (every account number was when they streamlined a while back), but my bank still honors them.

I use them to pay rent each month, and sometimes to pay the electric bill, as the electric company down here charges a "convenience fee" of something like 2%-5% of the total bill for processing a credit card, check card, or debit card. Yeah, real convenient. I'd rather pay online, but I'm not paying extra, especially since they're around the corner from work. Convenience fee my ass.

But yeah, if the company is filling out the rest of the info, I get it. Still....

[aurelemsrealm]

I rarely carry checks with me for day-to-day purchases because I prefer to use cash, or the debit card if I have no cash. Checks are mainly for paying bills by mail. When I do use checks, I prefer to fill everything out myself even it it takes a few seconds longer.

My store uses Telecheck, which is nice. I always try to electronically process checks first so that they just sign a receipt similar to a standard credit/debit card receipt, and get their voided check back as a receipt with the relevant information printed on the back. If the check is declined for some reason, it prints out a receipt with an error code, and a number to call for a detailed explanation. In short, Telecheck says "Declined," I refuse it right then and there. If the customer wants an explanation, call the number. We used to have a list with the error code meanings, but it's long since lost.

[Mytical]

For some SC's, I'd rather have the machine fill it out. By the time they fill out the amount, write the amount out, put in the name of the company, etc .. I could grow a grey beard the size of Gandalfs.