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or Read The F*cking Sign.
A couple of minor suck stories this week.
Smell my tomatos
Part of my Mystery Shopper score is engaging customers in conversation. Usually I'll do this by talking about a product, since I find "What did you do today?" to be repetitive. All went fine with one customer, until she mentioned that the tomatoes weren't fresh and had me smell them. She was very insistent "Smell them!"
so in the end, I said I couldn't smell anything to shut her up. (What are tomatoes meant to smell like anyway?)
There are PICTURES!
(For the purposes of keeping the special hidden, I've mentioned the COMPANY, but the labels I'm using are the Pepsi equivelents)
I've mentioned this special before (Buy larger pack A and get smaller pack B for free), but this time it's slightly different. Due to Coke phasing out the larger 30-can and 18-can packs, they are now 24 and 15 respectively (not sure if we're also phasing out the 12 packs), but the deal was still the same: Buy a 24-can Pepsi, Diet Pepsi, Pepsi Max or Schweppes Lemonade and you'd get a 15-can pack of Solo, Sunkist, Schweppes or Sugar-FRee Schweppes for free.
So many people kept bringing up the 15-can Pepsi's and wanting to know if it was included in the deal. It did not help that there were at least 4-5 signs between the coke aisle and the checkout saying that the non-Pepsi packs were the only ones eligible specifically. On top of that, there were PICTURES of which products were eligible.
But there's a sign in front of it!
In addition to our normal special tags which stick out so they're obvious (along with any tags advertising price reductions), which are the same width as our normal shelf tickets, but longer, we also have special signs that are about a foot long and advertising either specials, or showing that by buying the No-Name product, you can save X amount of $$. These signs are also SPECIFICALLY labelled.
I had one gentleman claim that he should get the Drink Not Eligible in his special because the sign was in front of it. I pawned him off to my manager and escaped after that, which was probably a good thing given that the amount of suck ready to come from this guy was amazing.
Three different colours...
Same guy, different product.
We sell several types of bread, however there are a few varieties of Block White bread that we sell (Block white is where the bread is arranged in a perfect square shape i.e. not curved at the top), which are marked differently. Brand A is usually predominantly White, Brand B is predominantly Pink, while Brand C is predominantly Green. The guy had brought along 2 of Brand C while trying to pass them off as Brand A or B, which WERE on special.
And a cute note to finish off...
There was this roughly 4-year-old girl standing on top of one of our benches singing a song and putting on a miniature concert to the wall. Very cute.
(*)=A Visa/Mastercard debit card is a normal savings account, with the credit function enabled, however if you use the credit function, the money comes out of your account a few days later. Means that you can use your savings to buy things online.
A couple of minor suck stories this week.
Smell my tomatos
Part of my Mystery Shopper score is engaging customers in conversation. Usually I'll do this by talking about a product, since I find "What did you do today?" to be repetitive. All went fine with one customer, until she mentioned that the tomatoes weren't fresh and had me smell them. She was very insistent "Smell them!"
so in the end, I said I couldn't smell anything to shut her up. (What are tomatoes meant to smell like anyway?)There are PICTURES!
(For the purposes of keeping the special hidden, I've mentioned the COMPANY, but the labels I'm using are the Pepsi equivelents)
I've mentioned this special before (Buy larger pack A and get smaller pack B for free), but this time it's slightly different. Due to Coke phasing out the larger 30-can and 18-can packs, they are now 24 and 15 respectively (not sure if we're also phasing out the 12 packs), but the deal was still the same: Buy a 24-can Pepsi, Diet Pepsi, Pepsi Max or Schweppes Lemonade and you'd get a 15-can pack of Solo, Sunkist, Schweppes or Sugar-FRee Schweppes for free.
So many people kept bringing up the 15-can Pepsi's and wanting to know if it was included in the deal. It did not help that there were at least 4-5 signs between the coke aisle and the checkout saying that the non-Pepsi packs were the only ones eligible specifically. On top of that, there were PICTURES of which products were eligible.
But there's a sign in front of it!
In addition to our normal special tags which stick out so they're obvious (along with any tags advertising price reductions), which are the same width as our normal shelf tickets, but longer, we also have special signs that are about a foot long and advertising either specials, or showing that by buying the No-Name product, you can save X amount of $$. These signs are also SPECIFICALLY labelled.
I had one gentleman claim that he should get the Drink Not Eligible in his special because the sign was in front of it. I pawned him off to my manager and escaped after that, which was probably a good thing given that the amount of suck ready to come from this guy was amazing.
Three different colours...
Same guy, different product.
We sell several types of bread, however there are a few varieties of Block White bread that we sell (Block white is where the bread is arranged in a perfect square shape i.e. not curved at the top), which are marked differently. Brand A is usually predominantly White, Brand B is predominantly Pink, while Brand C is predominantly Green. The guy had brought along 2 of Brand C while trying to pass them off as Brand A or B, which WERE on special.
And a cute note to finish off...
There was this roughly 4-year-old girl standing on top of one of our benches singing a song and putting on a miniature concert to the wall. Very cute.
(*)=A Visa/Mastercard debit card is a normal savings account, with the credit function enabled, however if you use the credit function, the money comes out of your account a few days later. Means that you can use your savings to buy things online.
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