How to piss off the guy at the sandiwch shop

[CrazedClerkthe2nd]

Strike 1: Enter restaurant THREE minutes before close
Strike 2: Bring several screaming kids with you
Strike 3: Say you only have a "small order" and proceed to order TEN sandwiches and two pizzas!

I wanted to refuse the order and I would have...except my coworker K interjected and told him we could do it. Curse you K!

So instead of leaving at about 10:20 when we should have, we got out just after 11.

[emax4]

I would have left to have just the coworker do it, but I probably would feel bad afterwards. On the other hand, at least your coworker didn't leave for the night and leave you doing everything by yourself.

Maybe you can talk the manager into posting a sign stating when the last order is taken. Laundromats have similar signs saying "Closes at xx:00, last load at (30 minutes before closing).

[Crossbow]

Strike 1: Enter restaurant THREE minutes before close
Strike 2: Bring several screaming kids with you
Strike 3: Say you only have a "small order" and proceed to order TEN sandwiches and two pizzas!

I wanted to refuse the order and I would have...except my coworker K interjected and told him we could do it.

"No, YOU can do it, K. Have fun!"
Seriously, WTF?

[chainedbarista]

k needs a slap upside the head; 10 sammiches and 2 pizzas is not a small order, top it off with screaming children and it's a suckfest of nearly epic proportions.

[LillFilly]

Stupid customer, that was wrong, wrong, wrong. Stupid coworker too; I hope he had to leave late also?

[TheTigress]

That would have made me go off the deep end if that happened to me, but I would have refused to do it. I don't know what your co-worker was thinking.

Sounds like the dude did it on purpose. The claiming his order was "small" part especially. He knew exactly what he was doing and just wanted to be a douche and pull a fast one.

[Andara Bledin]

I can't imagine any manager of a chain fast food establishment is every pleased with the possibility of overtime, either.

^-.-^

[Captain Trips]

"Small" is a "six-inch, one meat with everything on regular." 10 foot-longs with 2 pizzas is not small, medium, or large. It's "This will cost us more to make than it's worth to us, considering overtime. Come back in the morning."

[EricKei]

Sadly, most places (and pretty much all chains) treat "closing time" and "last time to take an order" as the same thing. Sadly, they also base their standards on when to get the store cleaned, and get all employees out, as if no customers are in the store at that time >_<

Back at DaddyJim's, the DM was known for calling us at 2 minutes before close (or to have plants do it for him) just to make DAMN SURE we were still taking orders at two minutes to midnight....Failure to pick up and do the usual spiel/cutesy friendliness was grounds for a royal reaming-out...

[CrazedClerkthe2nd]

In defense of my coworker, she said we could do the order right after the SC said it was "small". She later told me if she had known what he actually wanted, she would've refused.

[TheTigress]

In defense of my coworker, she said we could do the order right after the SC said it was "small". She later told me if she had known what he actually wanted, she would've refused.

If I was the co-worker, after him saying "small", I'd immediately ask him how many sandwiches. But at least she realized her error and I'm sure she won't ever let that happen again.

[mattm04]

A small order is, a couple, say 3 at most sandwiches that can be complicated by closing or a minute after to put the veggies on and ring it up. Not 10 and two pizzas.

[fireheart]

First of all, Subway does pizzas?

Secondly, that's like someone coming into a supermarket 2 minutes after close, saying they need that ONE item and then buying about $60 worth of groceries.

[EricKei]

Yes, they make little (5-inch?) pizzas; they come in premade with sauce and cheese, they just top and toast them and bam! instapizza.

[Jester]

I can't imagine any manager of a chain fast food establishment is every pleased with the possibility of overtime, either.

Perhaps not. But I can't imagine any manager of a chain fast food establishment refusing or allowing their employees to refuse an order that comes in before the time of closing, no matter how close it is.

It's not limited to fast food. While at the Landmark Luxury Hotel, I once had my boss, Shit Weasel, tell me I had to take care of the family that came in at 9:56. We closed at ten. Needless to say, I was not pleased.

That being said, while it sucks for employees, customers do not have any responsibility to be considerate of an employee's particular desires. If they know a place closes at 10, and they get there before 10, while it may be shitty for the employees, it IS their responsibility to serve them.

Restaurants are a bit different, at least sometimes. Many places will do a "last seating" at a certain time, and close whenever everyone's done. The employees know this, of course, so know that it is not set in stone what time they will get out. Hell, even at places that don't do this, you don't always know what time you're gonna finish. We don't HAVE "out" times the way retail employees do. We know that if someone is coming in at 6 to relieve us, we'll be done sometime after 6, but the actual time? No clue. It's the nature of the game.

Did the people suck for doing this? Yes. Did they suck more for lying about the size of their order? Absolutely. Should the employees have made their food anyway? Sadly, I have to say yes, as that is the professional thing to do. Feel free to disagree with me....you won't be the first.