what i really dislike are those guests who have no patience.
impatient SC1
She saw me checking in a guest, and the guest had some questions, and i was answering him. And she cut in right in the middle of the conversation and asked for directions and stuffs. as if hers were more important than the other guest's.
impatient SC2
when you are behind the front desk, you always walk around to get certain supplies, ie maps of the city, papers when your printer unexpectedly ran out, etc etc etc. the guests who were at the back of the line would immediately rushed toward you, and said "i need to check in"
impatient SC3
this one is a classic, she walked into the hotel and immediately wento to my desk, knowingly i was helpping a guest, and she immediately stated that she's a travel agent, and she asked for "whos gonna play at the bar tonight, tomorrow night, and friday night?" "any cover charges?" "what are the dress code?"
what irriated me was, she didnt even excuse herself nor gesture to the guest, she just assumed she got the priority. so i told her to wait at the back of the line just like everyone else.
impatient SC1
She saw me checking in a guest, and the guest had some questions, and i was answering him. And she cut in right in the middle of the conversation and asked for directions and stuffs. as if hers were more important than the other guest's.
impatient SC2
when you are behind the front desk, you always walk around to get certain supplies, ie maps of the city, papers when your printer unexpectedly ran out, etc etc etc. the guests who were at the back of the line would immediately rushed toward you, and said "i need to check in"
impatient SC3
this one is a classic, she walked into the hotel and immediately wento to my desk, knowingly i was helpping a guest, and she immediately stated that she's a travel agent, and she asked for "whos gonna play at the bar tonight, tomorrow night, and friday night?" "any cover charges?" "what are the dress code?"
what irriated me was, she didnt even excuse herself nor gesture to the guest, she just assumed she got the priority. so i told her to wait at the back of the line just like everyone else.
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