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Of health and safety, swearing and Colonel Gaddaffi

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  • Of health and safety, swearing and Colonel Gaddaffi

    You'd think that those three items would never be in the same sentence. XD Basically, they refer to two SCs and one weirdo I encountered at the petrol station.

    The first SC was a power dressed blonde woman who arrived during a time when we were packed to the gills with customers. Cars were queuing all down the road, every pump was immediately utilised as soon as it came free and we were in danger of running out of diesel before our delivery arrived. SC1 went on to a free pump, where the petrol cap on her car (a Sherman tank, um I mean a people carrier) wasn't directly opposite, meaning that she would have to stretch the hose over the car.

    Now, we have fairly long hoses; they can stretch a considerable length. However, we do expect customers to have a measure of common sense and to do certain things to make it easier for them to reach, for example, to park as close to the pump as is humanly possible. SC1 chose to park quite a way away and still thought that the hose was of infinate length. It didn't reach her petrol cap; she aimed it and for some reason expected us to switch the pump on.

    When we didn't, she came storming in and started bitching at me. I tried to explain to her that I couldn't turn the pump on til the nozzle was in the car for health and safety reasons; she was having none of it and talked right over me. Eventually, I managed to get it thru her thick skull that she had to park closer to the pump; she went outside and after moving her tank, managed to get it close enough to be able to reach with the hose. After she came in and paid, she informed me that she was never going to come back here again. As you can imagine, I was devastated by this news.

    SC2 turned up a few days later. Now, SC2 went to a pump and began to fill his car; this is when a customer noticed that the hose was split and petrol was gushing out of the split. She tried to tell SC2 this. His response? "Fuck off, bitch." Customer was understandably annoyed by this, so came in to tell us. We switched the pump off at the mains; SC2 came in and started effing and blinding once more, despite the fact that the pump was damaged and therefore by switching it off, we were actually preserving his safety. He paid and left, bitching about us but sadly not promising to never return.

    The weirdo was this guy who asked me, in a manner that seemed to suggest that Colonel Gaddafi was a personal friend of mine, whether Colonel Gaddafi was going to affect the oil supplies in Libya. I was much astonished by this question, as I wasn't aware that Colonel Gaddafi was among my Facebook friends and had to tell the weirdo that I didn't know.
    People who don't like cats were probably mice in an earlier life.
    My DeviantArt.

  • #2
    Quoth Lace Neil Singer View Post
    she aimed it and for some reason expected us to switch the pump on.
    Wait, say what? She "aimed" it? As in, pointed it at the small hole to her gas tank, and was going to shoot the gas into it? And she was surprised that y'all said no?

    People are fucking stoopid.

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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    • #3
      Quoth Jester View Post
      Wait, say what? She "aimed" it? As in, pointed it at the small hole to her gas tank, and was going to shoot the gas into it? And she was surprised that y'all said no?

      People are fucking stoopid.
      That's right; she expected that the sheer might of her blonde powerdressingness would make the petrol go straight as an arrow from the nozzle to her petrol tank. Yeah, people are stupid. -_-
      People who don't like cats were probably mice in an earlier life.
      My DeviantArt.

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      • #4
        doesn't gas destroy the paint finish? I seem to remember that as the reason given for why I should always wipe the gas drips of my tank on my motorcycle... Usually those types are very protective of their gas guzzling ego boosting tanks.
        "I've put in so many enigmas and puzzles that it will keep the professors busy for centuries arguing over what I meant, and that's the only way of insuring one's immortality."
        - James Joyce

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        • #5
          BP has a contest here now and then called "Presicie tanken" (Precision tanking), but I doubt they mean THAT

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          • #6
            SC2 turned up a few days later. Now, SC2 went to a pump and began to fill his car; this is when a customer noticed that the hose was split and petrol was gushing out of the split. She tried to tell SC2 this. His response? "Fuck off, bitch." Customer was understandably annoyed by this, so came in to tell us. We switched the pump off at the mains; SC2 came in and started effing and blinding once more, despite the fact that the pump was damaged and therefore by switching it off, we were actually preserving his safety. He paid and left, bitching about us but sadly not promising to never return.
            Did SC2 at least ask for a discount for the gas that spilt out of the hose and thus not into his tank for him to use? If he didn't, I'd be sorely disappointed at the quality of your SC's.

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            • #7
              Quoth Jester View Post
              Wait, say what? She "aimed" it? As in, pointed it at the small hole to her gas tank, and was going to shoot the gas into it? And she was surprised that y'all said no?
              Wouldn't have worked here. The nozzles we get simply won't operate until the spout is in the filler neck, because there's an expanding sheath around the end of the nozzle which when compressed pushes a switch on the handle. The idea is to capture the vaporized fuel that would otherwise wind up in the air. Not to mention, most stations around here have signs that say that your filler opening must face the tank; even if the hose is long enough to reach all the way around the car, they'd prefer you not do that. (Of course this means that if I still had my father's 1976 Impala, I'd have had to back up to the pump, because the filler was behind the license plate.)

              edit: it occurs to me that even if the OP's station had the same nozzles, the fact that it wouldn't have worked wouldn't have stopped this SC1 from trying it anyway.

              People are fucking stoopid.
              You know it, brother.

              Quoth Jetfire View Post
              Did SC2 at least ask for a discount for the gas that spilt out of the hose and thus not into his tank for him to use? If he didn't, I'd be sorely disappointed at the quality of your SC's.
              I had to argue about this myself once. We were filling the tank at a station in upstate New York, before self-serv was common, and the attendant was having a screaming argument with someone in the next aisle about the price of a can of motor oil, if I remember correctly, or something equally stupid, and wasn't paying attention to the rest of the station. Tank filled up, nozzle failed to click off, and gas went shooting all over the place for what seemed like quite a long time before my shouting at him finally got his attention and he ran over and shut off the pump. Then he wanted to charge me for all the gas that spilled on the ground, which had to be at least a couple gallons. Admittedly this was in the good ole days when gas was maybe $1.50 a gallon, but even so why should I pay for gas that went down the drain? When I left the station there was still a rather large puddle of it on the concrete, and I wasn't sure whether I should hope that the attendant did the sensible thing and cleaned it up, or that some moron flicked a cigarette and set the whole thing off...
              Last edited by Shalom; 03-24-2011, 03:49 PM. Reason: added sentence

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              • #8
                Am I wrong?

                All (most?) have a little flap at the entry that is pushed aside by the hose, so even if her aim was dead-on just about nothing would go in.

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                • #9
                  Quoth Lace Neil Singer View Post
                  ... a customer noticed that the hose was split and petrol was gushing out of the split...He paid and left, bitching about us but sadly not promising to never return.
                  Wouldn't that mean he paid for gas that spilled on the ground and didn't get in the car? Idiot. Gas is $3.50/gallon where I live. I couldn't afford to be that SC!

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                  • #10
                    Quoth Lace Neil Singer View Post
                    He paid and left, bitching about us but sadly not promising to never return..
                    They never keep that promise anyway.
                    Labor boards have info on local laws for free
                    HR believes the first person in the door
                    Learn how to go over whackamole bosses' heads safely
                    Document everything
                    CS proves Dunning-Kruger effect

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                    • #11
                      I think that I told this story here already, but when I worked for C-store, a car that had overheated so badly that it was on fire coasted into the station and parked at the gas pumps. Cashier very quickly hit the "ALL STOP" button, while I fielded SC after SC who was complaining that we wouldn't let them pump gas until the fire was out...

                      "I'm very sorry for the inconvinience, but we cannot turn the pumps on until the fire department has finished extinquishing the car on pump 10."

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                      • #12
                        That sounds an awful lot like the story my boyfriend has to tell.

                        A car came in that was so far out of steering fluid that the wheel well had caught fire and was shooting flames when the car coasted up to the pump.

                        Yeah, everybody suddenly stopped getting any gas about five seconds before he was out there with the fire extinguisher.

                        ^-.-^
                        Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                        • #13
                          At the last parking garage I worked at, (mid-late '90's) I had come back from vacation to hear my replacement say that while I was gone, some woman drove all the way into the garage, with her car on fire.

                          This was downtown, underground, underneath a 21-ish story office tower, and she had driven probably around 100 feet from the street, down the entrance ramp, to the cashier booth.

                          The fill in guy said he calmly grabbed the extinguisher and put it out. (I believe he called 911 as well.) He probably handled it better than I would have, as I probably would have gotten pretty rattled, from a combination of minorly freaking out, and being pissed at the driver for being so stupid. (I was pretty burned out on the job back then, and with dealing with the idiocy of people mixing cars with parking garages. )

                          For the life of me, I can't figure out why she drove all the way in there. (I can't remember if Phil Indude said if she had stated a reason). The booth was rather hidden from the street, which was a very busy downtown one, that had a heavily used Interstate offramp dumped out onto it. In fact, IIRC, she had come off the freeway.



                          Mike
                          Meow.........

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                          • #14
                            We'd already discounted the spilled petrol; we wouldn't dream of charging a customer for that kind of thing, no, not even a pestomer. But if we hadn't, he probably would have bitched about that. Honestly, SC2's language would have made a sailor blush. O_o
                            People who don't like cats were probably mice in an earlier life.
                            My DeviantArt.

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                            • #15
                              Interrupting this thread to tell NLS that I think his avi rocks. That is all. Carry on.
                              "Imagine that. Human souls, trapped like flies in the World Wide Web, stuck forever, crying out for help."-The Doctor
                              "Isn't that basically Twitter?"-Clara

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