If you work in a convenience store, customers automatically assume you should know every little detail about their cars because they don't have a clue themselves. I always get questions about fuel tank capacity, oil, antifreeze/coolant, tire pressure, and so forth.
I know my car because I have taken the time to read my owner's manual, and you know, drive it everyday. Plus, I bought it from my parents, and my dad used to be a mechanic. If I'm in doubt, I can always ask Dad because he was the one who maintained it before I bought it from him and Mom.
On the other hand, I don't even attempt to offer advice or assistance regarding others and their vehicles. That way, they can't blame me for their stupidity when things go wrong since they wouldn't listen anyway. They can just blame me for "not being helpful," instead. It's up to them to decide what they want, and go get it. All I do is ring up what they bring to the counter or tell me they want.
I may do simple maintainence on my own vehicle, but I'm no mechanic. I take my vehicle to a mechanic for all major maintenence and repairs. My only advice to customers who have questions is to take it to a mechanic because that's what I'd do.
I know my car because I have taken the time to read my owner's manual, and you know, drive it everyday. Plus, I bought it from my parents, and my dad used to be a mechanic. If I'm in doubt, I can always ask Dad because he was the one who maintained it before I bought it from him and Mom.
On the other hand, I don't even attempt to offer advice or assistance regarding others and their vehicles. That way, they can't blame me for their stupidity when things go wrong since they wouldn't listen anyway. They can just blame me for "not being helpful," instead. It's up to them to decide what they want, and go get it. All I do is ring up what they bring to the counter or tell me they want.
I may do simple maintainence on my own vehicle, but I'm no mechanic. I take my vehicle to a mechanic for all major maintenence and repairs. My only advice to customers who have questions is to take it to a mechanic because that's what I'd do.
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