Tweet
This one happened when I first came in: I walk in to hear a customer complaining about something (not sure what, I assume a price). The front-end manager (today was her last day at our store since she's being transferred to another store) all of a sudden yells at him "You're calling me an idiot when you're the idiot here! It's my last day here so you picked the wrong person to call an idiot!"
This second one was actually my customer: A woman was there with her husband and bought a few things, one of which was a greeting card. She scanned the card and saw that nothing was coming off. So she starts complaining and really just makes herself look like an ass.
SC: How come there's no discount coming off of this card? That's insane! All greeting cards are supposed to have some kind of discount!
Me: I have not heard of us offering any kind of discount for greeting cards. Was there a sign or something that said there was supposed to be one?
SC: Well no, but all greeting cards should have some kind of discount! No wonder there's nobody in this store since nothing at all is on sale here! (One of her items was in fact on sale) *Competitor store* always discounts their greeting cards and has all kinds of sales there!
Well if they really do that and you think so highly of them... shop there then! Another case of loving one place and complaining about ours but shopping here anyway
Finally, another idiot: A man was apparently trying to buy a soda from our vending machine outside but the machine ate his dollar. He goes inside and speaks to the manager about it trying for us to do something about it. The manager says there's nothing we can do because we don't own the machine and that he has to call the 800 number on the machine. The customer says he refuses to do that and wait 3 weeks to get his dollar back, so he asks "You can't just fix it? What do you mean it's not your machine? It's on your property!" Manager tells him the particular soda company owns the machine and we rent the property. Customer yells out "I can't believe this! What an idiot!" in the direction of the manager and storms off.
This second one was actually my customer: A woman was there with her husband and bought a few things, one of which was a greeting card. She scanned the card and saw that nothing was coming off. So she starts complaining and really just makes herself look like an ass.
SC: How come there's no discount coming off of this card? That's insane! All greeting cards are supposed to have some kind of discount!
Me: I have not heard of us offering any kind of discount for greeting cards. Was there a sign or something that said there was supposed to be one?
SC: Well no, but all greeting cards should have some kind of discount! No wonder there's nobody in this store since nothing at all is on sale here! (One of her items was in fact on sale) *Competitor store* always discounts their greeting cards and has all kinds of sales there!
Well if they really do that and you think so highly of them... shop there then! Another case of loving one place and complaining about ours but shopping here anyway
Finally, another idiot: A man was apparently trying to buy a soda from our vending machine outside but the machine ate his dollar. He goes inside and speaks to the manager about it trying for us to do something about it. The manager says there's nothing we can do because we don't own the machine and that he has to call the 800 number on the machine. The customer says he refuses to do that and wait 3 weeks to get his dollar back, so he asks "You can't just fix it? What do you mean it's not your machine? It's on your property!" Manager tells him the particular soda company owns the machine and we rent the property. Customer yells out "I can't believe this! What an idiot!" in the direction of the manager and storms off.
Comment