So, working with the cellphones at Ball-Fart, I deal with the prepaid ones as well. You know, where you buy a card and scratch off the back (like a lottery ticket) to get the code to enter into the phone.
Being that this is my department, I know these cards fairly well.
So the service desk apparently needs me up at the front, I assume its to check a phone, to make sure the serial numbers match so that it can be returned.
Nope. Turns out the guy wants to return a prepaid airtime card. Ok... well... this card doesn't have a barcode on it. What? There's seriously nothing for me to scan. No barcode, no UPC number, no. Further, there's no magnetic strip at the bottom for me to activate.
The scratch-off part is there, but the card is also the wrong color (its much darker than the ones currently in use), and its about an inch too long. All in all, this is NOT something he got from us.
Me: "Uh... sir, when did you say you got this?"
SC: "Last Tuesday, from this store!"
Me: "... ok... well... do you have your receipt?"
SC: "No, I can't find the receipt"
So at this point I KNOW he didn't buy it here. But I at least have to pretend like I maybe believe him.
Me: "Did you pay with a credit card?"
SC: "No, I paid cash."
It just so happens that my ASM was up at the service desk as well, and went back to electronics to get a card of the same denomination to compare. When he got back, lo-and-behold! Totally different.
Me: "Hey, ASM, do you still need me?"
ASM: "Nope, I think I got it from here."
So ASM didn't give him any money for it (Couldn't if we tried, nothing to scan, nothing to swipe, no way to look up the receipt.). If he needed 30 bucks that badly, he should have at least tried to pass off a card we sell as something he purchased. Dumbass. Apparently he got so indignant that he actually called the corporate number. Not sure how that's going to end up. I doubt anything will happen.
Made my night though, I was giggling about it for the rest of my shift.
Being that this is my department, I know these cards fairly well.
So the service desk apparently needs me up at the front, I assume its to check a phone, to make sure the serial numbers match so that it can be returned.
Nope. Turns out the guy wants to return a prepaid airtime card. Ok... well... this card doesn't have a barcode on it. What? There's seriously nothing for me to scan. No barcode, no UPC number, no. Further, there's no magnetic strip at the bottom for me to activate.
The scratch-off part is there, but the card is also the wrong color (its much darker than the ones currently in use), and its about an inch too long. All in all, this is NOT something he got from us.
Me: "Uh... sir, when did you say you got this?"
SC: "Last Tuesday, from this store!"
Me: "... ok... well... do you have your receipt?"
SC: "No, I can't find the receipt"
So at this point I KNOW he didn't buy it here. But I at least have to pretend like I maybe believe him.
Me: "Did you pay with a credit card?"
SC: "No, I paid cash."
It just so happens that my ASM was up at the service desk as well, and went back to electronics to get a card of the same denomination to compare. When he got back, lo-and-behold! Totally different.
Me: "Hey, ASM, do you still need me?"
ASM: "Nope, I think I got it from here."
So ASM didn't give him any money for it (Couldn't if we tried, nothing to scan, nothing to swipe, no way to look up the receipt.). If he needed 30 bucks that badly, he should have at least tried to pass off a card we sell as something he purchased. Dumbass. Apparently he got so indignant that he actually called the corporate number. Not sure how that's going to end up. I doubt anything will happen.
Made my night though, I was giggling about it for the rest of my shift.
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