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This didn't even come from here.

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  • This didn't even come from here.

    So, working with the cellphones at Ball-Fart, I deal with the prepaid ones as well. You know, where you buy a card and scratch off the back (like a lottery ticket) to get the code to enter into the phone.

    Being that this is my department, I know these cards fairly well.

    So the service desk apparently needs me up at the front, I assume its to check a phone, to make sure the serial numbers match so that it can be returned.

    Nope. Turns out the guy wants to return a prepaid airtime card. Ok... well... this card doesn't have a barcode on it. What? There's seriously nothing for me to scan. No barcode, no UPC number, no. Further, there's no magnetic strip at the bottom for me to activate.

    The scratch-off part is there, but the card is also the wrong color (its much darker than the ones currently in use), and its about an inch too long. All in all, this is NOT something he got from us.

    Me: "Uh... sir, when did you say you got this?"
    SC: "Last Tuesday, from this store!"
    Me: "... ok... well... do you have your receipt?"
    SC: "No, I can't find the receipt"

    So at this point I KNOW he didn't buy it here. But I at least have to pretend like I maybe believe him.

    Me: "Did you pay with a credit card?"
    SC: "No, I paid cash."

    It just so happens that my ASM was up at the service desk as well, and went back to electronics to get a card of the same denomination to compare. When he got back, lo-and-behold! Totally different.

    Me: "Hey, ASM, do you still need me?"
    ASM: "Nope, I think I got it from here."

    So ASM didn't give him any money for it (Couldn't if we tried, nothing to scan, nothing to swipe, no way to look up the receipt.). If he needed 30 bucks that badly, he should have at least tried to pass off a card we sell as something he purchased. Dumbass. Apparently he got so indignant that he actually called the corporate number. Not sure how that's going to end up. I doubt anything will happen.

    Made my night though, I was giggling about it for the rest of my shift.
    Follow me on Twitter! I tweet about Retail stuff. Or look for #customerssuck Also D&D and general nerdiness.

  • #2
    I love it when sucky customers fail. It makes my day too lol.

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    • #3
      How did he buy it without a barcode?
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      • #4
        was it faked? sure sounds like it...
        look! it's ghengis khan!
        Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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        • #5
          sounds like hes stolen a display card. At my old work we had giftcards on a little stand that had no magnetic strip or barcode, they were just for show. I took great joy in thanking anybody who came up to the counter with them.

          "thankyou so much for returning the display cards! some kids steal them thinking they have credit on them you see"

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          • #6
            Maybe it was a display card from somewhere? Our store sometimes had cards that looked very similar to the real cards, but they'd be fake. You'd take a fake card to the checkout and we'd switch it for a real one. Didn't make much sense though, since the real cards were worthless until activated, but anyway....
            A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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            • #7
              It probably was a display card from somewhere, but wherever he got it, it certainly wasn't my store. Our cards are strictly pay-on-scan, we don't even have any display cards, just the real ones.

              And it looked like the card was about 5 years old or something. Wrong color, kinda beat up. Definitely not from last Tuesday.
              Follow me on Twitter! I tweet about Retail stuff. Or look for #customerssuck Also D&D and general nerdiness.

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              • #8
                Hrm... It's possible it was legit, but purchased from a bulk pack of phone cards. Would explain the lack of barcode and magnetic strip. Either way, you don't sell them. Wouldn't shock me if it was an older card that he knows no longer works because he took too long to use it, so tried to get cash for it.

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