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My boss showed me this email that was actually sent to corporate as an official complaint. I can't remember the exact wording, but it was about like this:
'On Saturday I lost my purse at the mall. I kept trying to call your office, but you refused to answer the phone. I returned and backtracked my steps, but still could not find it. I probably never will, but it would have been nice if I had bee offered SOME help!'
Now, the mall office is CLOSED saturday, but this person didn't even bother to leave a message. She also never asked security if we had found a purse, even though that day there were 3-of us on duty, so she must have noticed at least one of us. Oh, and she never even tells us what it looks like, or about where she may have lost it.
We all just read it and laughed. To get a corporate email, she would have gone to our website, which would have also listed the mall email, OFFICE TIMES, etc.
'On Saturday I lost my purse at the mall. I kept trying to call your office, but you refused to answer the phone. I returned and backtracked my steps, but still could not find it. I probably never will, but it would have been nice if I had bee offered SOME help!'
Now, the mall office is CLOSED saturday, but this person didn't even bother to leave a message. She also never asked security if we had found a purse, even though that day there were 3-of us on duty, so she must have noticed at least one of us. Oh, and she never even tells us what it looks like, or about where she may have lost it.
We all just read it and laughed. To get a corporate email, she would have gone to our website, which would have also listed the mall email, OFFICE TIMES, etc.
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