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that SCs can not read VERY plainly worded American English and can not listen to the very simple spoken American English words
But It IS the SAME
I took this order whilst my SC spidey sense was blarring and huge red lights were going off.
Me - AHHHHHHHHHHH no hair left to pull out
DEEF -- can I kill them now PLEASE?????
me - <openning speil>
DEEF - <places order>
me - and your total is $21.34. and will you be paying with cash,credit or debt?
DEEF - Is a checxk the same as cash???
me - no I am sorry, but we no longer accept personal checks (we stopped taking checks just under 6 years ago. we were getting waaaayyyy to many rubberized pieces of paper)). we accept cash credit or debt only.
DEEF - OK I will pay with CASH.
me - delivery time is about 35 minutes. thanks <hang up>
ya know that funny feeling you get every now and then??? Well I got it in SPADES from this person. I put a note on the ticket that read "TOLD NO CHECKS" just in case.
well I was right. I did not deliver the order but the new driver who did came back and said they immediately tried to pop a check on him (for the EXACT amount no less). to the newdrivers credit he did inform them that they were told we no longer accept checks. and yes they straight stiffed him.
PLEASE get a room
this happened Sat night. I got told this one by the server and the shift manager. Now understand we as servers, drivers and manager see a lot of strange things and can accept a lot of things and after a while some things just do NOT surprise you anymore.
this may be one of those exceptions
It was late on Sat. night. and only one table was in the store, a man and a woman
the server brings the "customers" their drink order. as she approaches the table she observes the man doing a little mouth to chest action (use your imagination) on the woman. they suddenly stop and accept their drinks.
after the server leaves the booth, que more "adult type" behavior such as partially unzipping and pretending to stick hands down pants (yes both parties were mutuially involved).
when the shift manager brings them their food there is dancing on the booth seats involved with heavy rubbing of bodies.
OK I get the vouyeristic nature of some peoples sex lives, but this is taking thing a little to far.
Manager Pownage
this story takes place more than a few years ago before my company really started to do the "customer is always right" routine where we have to "satisfy the scammer" and "Thank the scammer for scamming us". this also is before we went to all frozen prepackaged dough and all dough was made fresh every day at the store level.
Now making fresh pizza curst dough is a little more complicated than just throwing flour and yeast into the mixer and wal-la ---> dough. there are procedures and timings that must be followed. now if the store would happen to run out of a certain kind of dough, it would at least 1 hour til that batch was (by the book) ready. now procedure dicatated that doung can ONLY be made in large batches as some things are very preceislely packaged and measured
Cust - freebie demanding something
SM - Our GM as a shift manager many moon ago
setup: it had been a busy day. near the end of the day they ran out of one kind of dough. and it was too late to make a whole new batch as almost all of that batch would have been discarded
cust - < orders dough that is out>
sm - I am sorry but we are currently out of that dough type
Cust - well make another batch.
sm - <explains about wasting a whole batch of dough>
cust - well boy (seeing that SM is on the young side) you are going to have to learn that the customer is alway RIGHT!!!!. YOU WILL please the customer and that IS ME. now you will give me a free salad bar for my trouble.
sm - <not really thinking> SURE but you have to PROMISE that you will come in again to get your free salad bar
cust - <sputters some nonsense and leaves>
But It IS the SAME
I took this order whilst my SC spidey sense was blarring and huge red lights were going off.
Me - AHHHHHHHHHHH no hair left to pull out
DEEF -- can I kill them now PLEASE?????
me - <openning speil>
DEEF - <places order>
me - and your total is $21.34. and will you be paying with cash,credit or debt?
DEEF - Is a checxk the same as cash???
me - no I am sorry, but we no longer accept personal checks (we stopped taking checks just under 6 years ago. we were getting waaaayyyy to many rubberized pieces of paper)). we accept cash credit or debt only.
DEEF - OK I will pay with CASH.
me - delivery time is about 35 minutes. thanks <hang up>
ya know that funny feeling you get every now and then??? Well I got it in SPADES from this person. I put a note on the ticket that read "TOLD NO CHECKS" just in case.
well I was right. I did not deliver the order but the new driver who did came back and said they immediately tried to pop a check on him (for the EXACT amount no less). to the newdrivers credit he did inform them that they were told we no longer accept checks. and yes they straight stiffed him.
PLEASE get a room
this happened Sat night. I got told this one by the server and the shift manager. Now understand we as servers, drivers and manager see a lot of strange things and can accept a lot of things and after a while some things just do NOT surprise you anymore.
this may be one of those exceptions
It was late on Sat. night. and only one table was in the store, a man and a woman
the server brings the "customers" their drink order. as she approaches the table she observes the man doing a little mouth to chest action (use your imagination) on the woman. they suddenly stop and accept their drinks.
after the server leaves the booth, que more "adult type" behavior such as partially unzipping and pretending to stick hands down pants (yes both parties were mutuially involved).
when the shift manager brings them their food there is dancing on the booth seats involved with heavy rubbing of bodies.
OK I get the vouyeristic nature of some peoples sex lives, but this is taking thing a little to far.
Manager Pownage
this story takes place more than a few years ago before my company really started to do the "customer is always right" routine where we have to "satisfy the scammer" and "Thank the scammer for scamming us". this also is before we went to all frozen prepackaged dough and all dough was made fresh every day at the store level.
Now making fresh pizza curst dough is a little more complicated than just throwing flour and yeast into the mixer and wal-la ---> dough. there are procedures and timings that must be followed. now if the store would happen to run out of a certain kind of dough, it would at least 1 hour til that batch was (by the book) ready. now procedure dicatated that doung can ONLY be made in large batches as some things are very preceislely packaged and measured
Cust - freebie demanding something
SM - Our GM as a shift manager many moon ago
setup: it had been a busy day. near the end of the day they ran out of one kind of dough. and it was too late to make a whole new batch as almost all of that batch would have been discarded
cust - < orders dough that is out>
sm - I am sorry but we are currently out of that dough type
Cust - well make another batch.
sm - <explains about wasting a whole batch of dough>
cust - well boy (seeing that SM is on the young side) you are going to have to learn that the customer is alway RIGHT!!!!. YOU WILL please the customer and that IS ME. now you will give me a free salad bar for my trouble.
sm - <not really thinking> SURE but you have to PROMISE that you will come in again to get your free salad bar
cust - <sputters some nonsense and leaves>
Twerp.
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