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  • #1

    Get the name right!

    idiot woman calling the library: iw
    : me

    iw: I need blah bwa botanicals.
    me: I'm sorry, what is the first word? I got botanical but not the first word
    iw: blah.
    me: could you spell it?
    iw: (prissy voice) it's Star, now she pronounces it, S-T-A-R West, like the direction, botanical.
    me: where is it located?
    iw: California.
    me: spends 4 min. on Farmtown, (because if you are going to get prissy and snotty, I don't make you a priority) then uses 2 databases and google to look up number I'm not finding it in California.
    iw: IT'S FAR! FAR WEST BOTANICAL! I HAVE THE PAPERWORK!!!!! RIGHT HERE!!!!
    me: you told me it was Star, ok, let me look...ok, the phone number is 618-820...
    iw: THAT IS THE WRONG NUMBER!!!!
    me: that is the only number provided.
    iw: I HAVE THE PAPERWORK HERE, THAT IS THE WRONG NUMBER!!!!!
    me: ma'm I have to go, you have to call back.

    iw calls and gets a cw who gives her the same phone number. The woman wasn't really yelling but she was highly agitated. She needed to calm down.
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.
    Tags: crazy
  • #2
    How would she know it's the wrong number if she said "I HAVE THE PAPERWORK HERE, THAT IS THE WRONG NUMBER!!!!" IF she already has the "right" number, then why call you? I don't get it.

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    • #3
      The company probably changed numbers and.or stupid wench was dialing wrong. Or she's just bitching for the sake of bitching. Whichever.
      "And though she be but little, she is FIERCE!"--Shakespeare

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      • #4
        Quoth Bright_Star View Post
        IF she already has the "right" number, then why call you? I don't get it.
        If it makes sense, it's not allowed.™
        Unseen but seeing
        oh dear, now they're masquerading as sane-KiaKat
        There isn't enough interpretive dance in the workplace these days-Irv
        3rd shift needs love, too
        RIP, mo bhrionglóid

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        • #5
          so the library is 411 now?. its a shame you cant refer them to the place they really need to call.
          “The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser men so full of doubts.”
          ― Bertrand Russell

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          • #6
            I'm going with the idiot once having the number, and she is trying to remember the number but she has a vague idea of it. So when I recite a number to her, it doesn't match her muddled memory and she chews me out.

            And yes, the library is 411. We do it for free. Though I don't trust 411. Many times I will get a patron on the phone who wanted another library but 411 gave them our number. Seems 411 didn't bother to have info. on each library, just attached our main number to each library, and there are 36 of our libraries.
            Time! Time! Time is what turns kittens into cats.

            Don't teach me a lesson; all I learn is that you are an asshole.

            I wish porn had subtitles.

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            • #7
              Quoth depechemodefan View Post
              I'm going with the idiot once having the number, and she is trying to remember the number but she has a vague idea of it. So when I recite a number to her, it doesn't match her muddled memory and she chews me out.

              And yes, the library is 411. We do it for free. Though I don't trust 411. Many times I will get a patron on the phone who wanted another library but 411 gave them our number. Seems 411 didn't bother to have info. on each library, just attached our main number to each library, and there are 36 of our libraries.
              That's probably how the library system wanted it. 411 lists numbers the way the customer tells them to aside from typos or other human error.

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              • #8
                Quoth depechemodefan View Post
                She needed to calm down, enunciate clearly and kibosh the bitchitude.
                Fixed that for you.
                I don't have an attitude problem. You have a perception problem.
                My LiveJournal
                A page we can all agree with!

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                • #9
                  Quoth dbuzman View Post
                  That's probably how the library system wanted it. 411 lists numbers the way the customer tells them to aside from typos or other human error.
                  This. A system can only give out the information that's given in.

                  So, if there's a problem with 411 responses, it's nearly always due to either the people who gave the listing to 411 or the person trying to get the listing from 411.

                  ^-.-^
                  Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                  • #10
                    Quoth depechemodefan View Post
                    me: ok, the phone number is 618-820...
                    iw: THAT IS THE WRONG NUMBER!!!!
                    me: that is the only number provided.
                    iw: I HAVE THE PAPERWORK HERE, THAT IS THE WRONG NUMBER!!!!!
                    ...so, if she knew that what you were providing was the wrong number... wouldn't that mean that she already had the right number?
                    Or, if we want to keep some hope in humanity, maybe she had that number already and tried to call thus finding out it was wrong?
                    FABRICATI DIEM, PVNC

                    You're not a unique snowflake unless you create your own mould (Raps)

                    ***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

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                    • #11
                      Quoth Andara Bledin View Post
                      This. A system can only give out the information that's given in.

                      So, if there's a problem with 411 responses, it's nearly always due to either the people who gave the listing to 411 or the person trying to get the listing from 411.

                      ^-.-^
                      That would explain some of the calls which I used to get in the church office - somewhere along the line, our number got listed as the preschool/daycare center's contact info. Which would've been okay if the phone system was set up to transfer calls between buildings, but it didn't work that way......got bitched at a few times because I had to tell the caller they needed to hang up and directly dial the preschool office.

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