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Retail Hell
Hello all, My name is Saisaka and I'm a long time lurker, firs time poster. So please forgive any grammatical or spelling mistakes.
I work at BCF.
I've been working at my first job for nearly a year. (1 year in 1 month!
)
And I've seen some crazies in my time, but never so many in such a short amount of time.
Crazie #1 :
I've LITERALLY just opened my register and you want to scam me?
SL: *Hands me a pair of size 5 Children's shoes*
Saisaka: *Takes them, check sizes, then scans* Um, Miss these shoes have the wrong price on them.
SL: WHAT?! (She did yell at me). THOSE were in the clearance rack.
Saisaka: Well, it seems that theses shoes have the price of a pair of BABY DRESS shoes. Also, ALL LEVIS's shoes are $20 with us, even children's shoes. Let me look them up in the system and see if there have been any mark downs.
*I look them up* Yep, they're $20. Would still like them?
SL: *huff and glares at me* Well put them on hold for me too.
Saisaka: Okay! *Puts away*.
And wouldn't you know it, she tried the same stunt with the other 3 PAIR, that she had on hold. I had to re-tag, them all. Ugh. -__-
^^^^^^^^^^^^^
ANOTHER SCAMMER!! You have got to be s***ing me! >
The Lady behind Crazie #1, tried to scam me. Did she not learn anything from the woman in front of her?!
Teen Scammer Lady: *Puts down 3 Piece outfit Set*
Saisaka: *Checks Tag* $4.33? Hmm, let me Look this one up.
A couple of red flags went up in my head.
1.) She was trying to buy a complete set that had a tag ending in .33
ANY TAG ending in .33 has MISSING items and is made by a manager.
2.) This was a Micheal Jordan 3 piece set. Micheal Jordan for $4.33?
That's not possible even with the steepest markdowns and an Employee discount!
Saisaka: We'll have to wait for my associate in Baby Depot to find this set for me to scan, the system rejected this one.
TSL: Will that take long, I have my ride waiting.
Saisaka: *So you have a getaway car, too?* Yes, she has to come up and take it back in the department and then find it for me, bring it back and I can check you out.
TSL: I DON'T HAVE TIME FOR THAT!! (Again with the yelling...) Fine, I don't want it.
Saisaka: Okay! *Puts away*
Turns out that 3 Piece Set was $25.00. No wonder she didn't want to pay for it.
^^^^^^^^^^
After I got back from a store run for my fellow cashiers (They were starving and wanted me to get some snacks) I came back to VERY long line at the registers.
Saisaka: REGISTER 6 IS OPEN!! *Cue mad dash*
I ring out 7 people before CRAZY GUY gets to me.
Crazy Guy: *Puts down a dress shirt, and a pair of slacks*
Saisaka: *De-hangs and starts ringing up*
CG: Hey aren't those on clearance?
Saisaka: No they are their marked price, clearance for us means that we don't have much of the item. (I know it's stupid given our advertisement strategy. -_-
CG: Well, you should take something off, because they were on clearance.
Saisaka: I'm sorry, sir, but I can not take anything off without managers approval.
CG: Well call them up here. These *Points to pants* should be marked down.
Saisaka: *Calls Manager* Um, sir. The shirt looks to have the wrong tag on it.
CG: WHAT?!?! (What is with people yelling at me today?) That's the price I found it at and it was on CLEARANCE!! (That dreaded word)
Saisaka: Well, sir. The clearance tag is for a U.S. POLO shirt for $7. But the original tag is for a NAUTICA shirt for $17. *I check the shirt down again* Yep, the original is right.
CG: Well, call the d*** manager. I found this shirt on CLEARANCE!
Saisaka: *Calls manager again, Lady Anna comes up.*
Lady Anna: Yes, Saisaka what do you need?
Saisaka: *Explains situation.*
LA: Well, if the system says it's this price then that's what it is.
CG: But these were on CLEARANCE!!!!
LA: Sorry, sir. But the price is right.
CG give my manger a sob story about how he only brought $40 to spend and was really hoping to get clothes today, and how our clearance sections COMPLETELY wrong and he's gonna call corporate, blah blah blah. LA took it all in stride and still asked if he wanted it. He said yes.
His total after all his bitching. $43. He had the 3 bucks!
^^^^^^^^^
This is more of a witnessed suck, but I thought I'd share it with you guys.
So there are 3 bays with 4 registers each at them. I and in the middle bay in the second register. NONE, ABSOLUTELY NONE of the the lights work at Bay 1 &2. Only the customer service bay has light. This has been going on since February.
I over hear a customer screaming, and I mean screaming at my manger.
Screaming Lady: What do you mean none of the lights work, you're a business man and having working lights is a part of customer service!!
Manager Rick: Well, there's nothing we can do, we've had an electrician look at them 3 times. But, Saisaka *Points to me* has been ringing people out all day, and calling people over. (It's true, I call people like an auctioneer. :P)
SL: Well, I have been waiting in line 10 minutes! This is no way to do customer service!!
MR: I'll see to that the lights get fixed.
SL: Yes, please do that. As a business man you should know that this is an inconvenience! *She storms out the door, but turns to glare at me. I glare right back at her.*
Saisaka: So what did Screaming lady want?
MR: Oh her? She just got in line to tell me that you were a horrible cashier for not having your light on even though she saw you with a line of customers.
Saisaka: Seriously?!
MR: The sad thing is that she had already been checked out by frank and got into my line where she had to wait 10 mins, just to complain about this.
Saisaka:
MR: I just don't know anymore.
--------------
And that's it, believe it or not this all happened in the 3 hours I was at work today. My adventure going to get the snacks was something weird too. But I can post about that later.
I work at BCF.
I've been working at my first job for nearly a year. (1 year in 1 month!
)And I've seen some crazies in my time, but never so many in such a short amount of time.
Crazie #1 :
I've LITERALLY just opened my register and you want to scam me?
SL: *Hands me a pair of size 5 Children's shoes*
Saisaka: *Takes them, check sizes, then scans* Um, Miss these shoes have the wrong price on them.
SL: WHAT?! (She did yell at me). THOSE were in the clearance rack.
Saisaka: Well, it seems that theses shoes have the price of a pair of BABY DRESS shoes. Also, ALL LEVIS's shoes are $20 with us, even children's shoes. Let me look them up in the system and see if there have been any mark downs.
*I look them up* Yep, they're $20. Would still like them?
SL: *huff and glares at me* Well put them on hold for me too.
Saisaka: Okay! *Puts away*.
And wouldn't you know it, she tried the same stunt with the other 3 PAIR, that she had on hold. I had to re-tag, them all. Ugh. -__-
^^^^^^^^^^^^^
ANOTHER SCAMMER!! You have got to be s***ing me! >
The Lady behind Crazie #1, tried to scam me. Did she not learn anything from the woman in front of her?!
Teen Scammer Lady: *Puts down 3 Piece outfit Set*
Saisaka: *Checks Tag* $4.33? Hmm, let me Look this one up.
A couple of red flags went up in my head.
1.) She was trying to buy a complete set that had a tag ending in .33
ANY TAG ending in .33 has MISSING items and is made by a manager.
2.) This was a Micheal Jordan 3 piece set. Micheal Jordan for $4.33?
That's not possible even with the steepest markdowns and an Employee discount!
Saisaka: We'll have to wait for my associate in Baby Depot to find this set for me to scan, the system rejected this one.
TSL: Will that take long, I have my ride waiting.
Saisaka: *So you have a getaway car, too?* Yes, she has to come up and take it back in the department and then find it for me, bring it back and I can check you out.
TSL: I DON'T HAVE TIME FOR THAT!! (Again with the yelling...) Fine, I don't want it.
Saisaka: Okay! *Puts away*
Turns out that 3 Piece Set was $25.00. No wonder she didn't want to pay for it.
^^^^^^^^^^
After I got back from a store run for my fellow cashiers (They were starving and wanted me to get some snacks) I came back to VERY long line at the registers.
Saisaka: REGISTER 6 IS OPEN!! *Cue mad dash*
I ring out 7 people before CRAZY GUY gets to me.
Crazy Guy: *Puts down a dress shirt, and a pair of slacks*
Saisaka: *De-hangs and starts ringing up*
CG: Hey aren't those on clearance?
Saisaka: No they are their marked price, clearance for us means that we don't have much of the item. (I know it's stupid given our advertisement strategy. -_-
CG: Well, you should take something off, because they were on clearance.
Saisaka: I'm sorry, sir, but I can not take anything off without managers approval.
CG: Well call them up here. These *Points to pants* should be marked down.
Saisaka: *Calls Manager* Um, sir. The shirt looks to have the wrong tag on it.
CG: WHAT?!?! (What is with people yelling at me today?) That's the price I found it at and it was on CLEARANCE!! (That dreaded word)
Saisaka: Well, sir. The clearance tag is for a U.S. POLO shirt for $7. But the original tag is for a NAUTICA shirt for $17. *I check the shirt down again* Yep, the original is right.
CG: Well, call the d*** manager. I found this shirt on CLEARANCE!
Saisaka: *Calls manager again, Lady Anna comes up.*
Lady Anna: Yes, Saisaka what do you need?
Saisaka: *Explains situation.*
LA: Well, if the system says it's this price then that's what it is.
CG: But these were on CLEARANCE!!!!
LA: Sorry, sir. But the price is right.
CG give my manger a sob story about how he only brought $40 to spend and was really hoping to get clothes today, and how our clearance sections COMPLETELY wrong and he's gonna call corporate, blah blah blah. LA took it all in stride and still asked if he wanted it. He said yes.
His total after all his bitching. $43. He had the 3 bucks!
^^^^^^^^^
This is more of a witnessed suck, but I thought I'd share it with you guys.
So there are 3 bays with 4 registers each at them. I and in the middle bay in the second register. NONE, ABSOLUTELY NONE of the the lights work at Bay 1 &2. Only the customer service bay has light. This has been going on since February.
I over hear a customer screaming, and I mean screaming at my manger.
Screaming Lady: What do you mean none of the lights work, you're a business man and having working lights is a part of customer service!!
Manager Rick: Well, there's nothing we can do, we've had an electrician look at them 3 times. But, Saisaka *Points to me* has been ringing people out all day, and calling people over. (It's true, I call people like an auctioneer. :P)
SL: Well, I have been waiting in line 10 minutes! This is no way to do customer service!!
MR: I'll see to that the lights get fixed.
SL: Yes, please do that. As a business man you should know that this is an inconvenience! *She storms out the door, but turns to glare at me. I glare right back at her.*
Saisaka: So what did Screaming lady want?
MR: Oh her? She just got in line to tell me that you were a horrible cashier for not having your light on even though she saw you with a line of customers.
Saisaka: Seriously?!
MR: The sad thing is that she had already been checked out by frank and got into my line where she had to wait 10 mins, just to complain about this.
Saisaka:
MR: I just don't know anymore.
--------------
And that's it, believe it or not this all happened in the 3 hours I was at work today. My adventure going to get the snacks was something weird too. But I can post about that later.
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