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Well I have had an interesting day as far as exchanging messages with customers!
The evil first because we all know that is why we are here
Had a customer ask about prices for a new dress and swimsuit for her daughter. Took a look at her drawings that she sent for design and let her know. She said she would talk to her husband which usually means that they are using that for an excuse and I will never hear from her again. Surprisingly she messaged me back a few hours later and said it was OK. I took her payment and wrote down her measurements and made a list of materials. Then she writes me back and completely changes the colors but wants the same design. No problem since I don't have materials yet. I let her know that no changes can be made once I purchase materials. She says fine. I went and looked at her facebook page just to take a look at her daughter and to make sure the colors would look good on her daughter since the change is sort of an odd color combo. I kind of recognize her and see that she is from my area. I also realized who she was all of a sudden and remembered that she was a mom that was talking bad about my daughter at a pageant one time because she got best dressed and this mom was loudly saying "I cannot believe that girl got best dress, her MOM made her dress for God's sake. I paid 700.00 for this dress and a mommy made dress beat it, unbelievable!!!" She also went on to say that my daughter should not have gotten most beautiful or best hair as well since SHE paid a lady 75.00 to put makeup on and fix the hair of her 1 year old and I sat there and did my daughters hair and makeup myself.
I don't think she realized that I was the mommy that made the dress she was blabbing on about a couple of years ago
For the good, and the awesome surprise...
I have a customer that bought her daughters first pageant dress from me and it was actually the second or third dress I ever made for a customer. Since then she has bought casual wears and other outfits from me but got her glitz dresses from another designer. She decided her daughter needs a whole new wardrobe so she asked me about some prices. I gave her a list and did not hear back for a couple of days. She emailed me today and said she was sorry, she was out of town but she loves my work and would like to go ahead and get her new glitz dress from me this time. I said great and just let me know when she wants to get started. She gave me a few ideas on design and I let her know an estimate. She said that she still has the first dress I made them because it is special to her and that all the casual wear outfits I made always scored high. And that my work was awesome and that I should not short change myself by charging so little. Then came the awesomeness. She said her husband had given her a 2500 allowance for new clothes and since she knew my work was good and I charged less then other designers, she was going to have me make all the outfits AND give me an extra 400 on top of my asking price because otherwise she would feel bad for getting such good work for such a cheap price, and she would have spent way more with anyone else anyway
I was happy dancing, lol. I have her deposit and have set aside 2 whole weeks to do nothing but her outfits
The evil first because we all know that is why we are here
Had a customer ask about prices for a new dress and swimsuit for her daughter. Took a look at her drawings that she sent for design and let her know. She said she would talk to her husband which usually means that they are using that for an excuse and I will never hear from her again. Surprisingly she messaged me back a few hours later and said it was OK. I took her payment and wrote down her measurements and made a list of materials. Then she writes me back and completely changes the colors but wants the same design. No problem since I don't have materials yet. I let her know that no changes can be made once I purchase materials. She says fine. I went and looked at her facebook page just to take a look at her daughter and to make sure the colors would look good on her daughter since the change is sort of an odd color combo. I kind of recognize her and see that she is from my area. I also realized who she was all of a sudden and remembered that she was a mom that was talking bad about my daughter at a pageant one time because she got best dressed and this mom was loudly saying "I cannot believe that girl got best dress, her MOM made her dress for God's sake. I paid 700.00 for this dress and a mommy made dress beat it, unbelievable!!!" She also went on to say that my daughter should not have gotten most beautiful or best hair as well since SHE paid a lady 75.00 to put makeup on and fix the hair of her 1 year old and I sat there and did my daughters hair and makeup myself.
I don't think she realized that I was the mommy that made the dress she was blabbing on about a couple of years agoFor the good, and the awesome surprise...
I have a customer that bought her daughters first pageant dress from me and it was actually the second or third dress I ever made for a customer. Since then she has bought casual wears and other outfits from me but got her glitz dresses from another designer. She decided her daughter needs a whole new wardrobe so she asked me about some prices. I gave her a list and did not hear back for a couple of days. She emailed me today and said she was sorry, she was out of town but she loves my work and would like to go ahead and get her new glitz dress from me this time. I said great and just let me know when she wants to get started. She gave me a few ideas on design and I let her know an estimate. She said that she still has the first dress I made them because it is special to her and that all the casual wear outfits I made always scored high. And that my work was awesome and that I should not short change myself by charging so little. Then came the awesomeness. She said her husband had given her a 2500 allowance for new clothes and since she knew my work was good and I charged less then other designers, she was going to have me make all the outfits AND give me an extra 400 on top of my asking price because otherwise she would feel bad for getting such good work for such a cheap price, and she would have spent way more with anyone else anyway
I was happy dancing, lol. I have her deposit and have set aside 2 whole weeks to do nothing but her outfits
I have also gotten several customers from her recommendations over the last couple of years, she is awesome
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