I've been saving a few stories from the last two weeks; some are just...wow.
I'm not hitting on you!
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: My phone doesn't work.
Me: I'm sorry to hear that. Can I get your phone number please?
SC: *long pause* Excuse me?!
Me: Is something wrong, ma'am?
SC: You've known me for less than 30 seconds and already you're hitting on me?! I'm reporting you, you dirtbag.
Me: Sorry for the confusion, ma'am. I need your phone number to look up your account. If you're uncomfortable with that, I can also look it up by account number or address.
SC: Yeah right! You're just a dirty little scumbag. Fuck you! *click*
Me: Ooohkaayyy...?
CST, how I hate thee
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: Yeah, it says my account has been suspended?
Me: Alright, can I get your phone number please?
SC: 123-456-7890
Me: OK, it looks like your account has been suspended for non-payment.
SC: You guys said this was free!
Me: No, we said the first month is free. After that, there's a monthly fee of $xx.yy.
SC: But I'm still in the first month!
Me: Let's see then...it looks like you signed up in February?
SC: Yeah?
Me: Right. Well now it's May. That's three months later. Also, it looks like we sent you a bill in March, April, and a few days ago in May.
SC: But I don't follow your calendar!
Me: ....sorry?
SC: I don't follow your calendar. For me, it's February 17th.
Me:
Unfortunately, we only follow the standard US calendar, so those are valid charges.
SC: I didn't know that!
Me: Also, it looks like you called in several times about this problem, and every time, every person told you the same thing.
SC: *click*
The return of the...whackjob?
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: Want phone! Jessica!
Me: Oh great... Hi Jessica, good news! Phone service is now available.
SC: .......?
Me: ......?
SC: Want phone?
Me: Yes, you can have it. Let's try this. Where do you live?
SC: *something unintelligible*, Trafalmadore.
Me: Scary, so this thing can actually read? Uhhh...alright...how about this. Is the number you're calling from the number you want to use with us?
SC: Yes.
Me: Alright, it looks like that number belongs to Atlanta, GA?
SC: Atl---atlan---atlanta?
Me: ....yes?
SC: ..............*click*
I'm not hitting on you!
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: My phone doesn't work.
Me: I'm sorry to hear that. Can I get your phone number please?
SC: *long pause* Excuse me?!
Me: Is something wrong, ma'am?
SC: You've known me for less than 30 seconds and already you're hitting on me?! I'm reporting you, you dirtbag.
Me: Sorry for the confusion, ma'am. I need your phone number to look up your account. If you're uncomfortable with that, I can also look it up by account number or address.
SC: Yeah right! You're just a dirty little scumbag. Fuck you! *click*
Me: Ooohkaayyy...?

CST, how I hate thee
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: Yeah, it says my account has been suspended?
Me: Alright, can I get your phone number please?
SC: 123-456-7890
Me: OK, it looks like your account has been suspended for non-payment.
SC: You guys said this was free!
Me: No, we said the first month is free. After that, there's a monthly fee of $xx.yy.
SC: But I'm still in the first month!
Me: Let's see then...it looks like you signed up in February?
SC: Yeah?
Me: Right. Well now it's May. That's three months later. Also, it looks like we sent you a bill in March, April, and a few days ago in May.
SC: But I don't follow your calendar!
Me: ....sorry?
SC: I don't follow your calendar. For me, it's February 17th.
Me:

SC: I didn't know that!
Me: Also, it looks like you called in several times about this problem, and every time, every person told you the same thing.
SC: *click*
The return of the...whackjob?
Me: Thanks for calling [us], this is [me]. How can I help you?
SC: Want phone! Jessica!
Me: Oh great... Hi Jessica, good news! Phone service is now available.
SC: .......?
Me: ......?
SC: Want phone?
Me: Yes, you can have it. Let's try this. Where do you live?
SC: *something unintelligible*, Trafalmadore.
Me: Scary, so this thing can actually read? Uhhh...alright...how about this. Is the number you're calling from the number you want to use with us?
SC: Yes.
Me: Alright, it looks like that number belongs to Atlanta, GA?
SC: Atl---atlan---atlanta?
Me: ....yes?
SC: ..............*click*
Comment