Don't you hate when a customer is lying, you KNOW it, but you can't do anything about it? At the fast food place I work at, that tends to happen quite often. People come here thinking they can scam a free meal by saying, "I'm missing blank". Even if you KNOW you put blank in the bag, you still got to give it to them unless it's super unbelievable. For example...
A group of teens came thru the drive thru and bought a box meal (5 items including a drink for $5; it comes in a box) and a soft taco. I handed them the box and a small bag with the taco and some napkins and the reciept. 3 minutes later they came back thru saying they didn't get their taco. They pulled up and gave manager S an empty bag saying thats what I gave them. Yeah friggen right. He handed it right back to them and said, "there was a taco in this bag. I put it in here myself. YOU took it out. Get out of my drive thru", and closed the window on them.
Now for a couple of today stories...
EWWWWWW!!!
I'm making food for inside. Nasty @$$ comes up.
N@: I dropped my nachos on the floor...can I have a new bag?
Me: *seems like a valid complaint so I get him a new bag* there you go sir!
N@: Thanks...*turns around, PICKS the spilled nachos up OFF THE FLOOR and starts EATING THEM!!!* Huh huh huh (laughing cuz he "won" a bag of nachos)
Me:

Awesome coworker
SW: Woman who sucks
L: My kick booty coworker
S: My other kick booty coworker with a cast
S: Hi how are you?
SW: I just came thru and i'm missing a quesadilla and cinnamon twists
L: *her headset somehow turned itself on so the customer heard..* YEAH RI
....Oh i'm so sorry about that mam. Just pull up to the next window and we'll replace those for you!
Me: That was awesome
A group of teens came thru the drive thru and bought a box meal (5 items including a drink for $5; it comes in a box) and a soft taco. I handed them the box and a small bag with the taco and some napkins and the reciept. 3 minutes later they came back thru saying they didn't get their taco. They pulled up and gave manager S an empty bag saying thats what I gave them. Yeah friggen right. He handed it right back to them and said, "there was a taco in this bag. I put it in here myself. YOU took it out. Get out of my drive thru", and closed the window on them.
Now for a couple of today stories...
EWWWWWW!!!
I'm making food for inside. Nasty @$$ comes up.
N@: I dropped my nachos on the floor...can I have a new bag?
Me: *seems like a valid complaint so I get him a new bag* there you go sir!
N@: Thanks...*turns around, PICKS the spilled nachos up OFF THE FLOOR and starts EATING THEM!!!* Huh huh huh (laughing cuz he "won" a bag of nachos)
Me:


Awesome coworker
SW: Woman who sucks
L: My kick booty coworker
S: My other kick booty coworker with a cast

S: Hi how are you?
SW: I just came thru and i'm missing a quesadilla and cinnamon twists
L: *her headset somehow turned itself on so the customer heard..* YEAH RI

Me: That was awesome

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