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My first story! Yay!
This woman comes into the laundromat with an entire department store's worth of comforters and about a dozen foam dog beds!
Her big, silent teenage son was helping her lug all the stuff in. She was not so much sucky as she was a Bossy Stage Mom type.
Because I was new at the time, I expressed concern with her drying the foam beds during this conversation:
Me: Wow, so you have a lot of puppies, huh? I'd be careful about drying the beds in our dryers, though. They are really hot and-
SC: But I've dried them a million times before and they've always come out fine!
Me: Well, okay, but you might want to dry them on low...
SC: I've been coming here for YEARS. I've done this all before. Now, I'm going to need some help. How many of each of these will fit into a machine? What size do I use? How much detergent do I put in?
(I tell her my thoughts.)
SC: (seems to hesitate) Well, do you think you could help me put all this stuff in? And what wash should I use? Etc. Etc. (basically acts helpless)
(Now, unless she uses our drop-off service and pays those rates, I am not doing her laundry for her! Self-serve only! I will answer questions, and assist if you are disabled, but that's it. We get these types occasionally, who act hapless in the hopes that we will do the work for them.)
Me: (as nice and sweet as pie) Well sure, but you said you've been coming here for years and have done this all many times before, so do you remember what you did last time? Maybe that would help?
SC: (brushes me off) It was a long time ago, I don't recall!
Thankfully, she ended up roping her son into helping her instead.
The cherry on top: Close to closing time, the woman noticed that she had forgotten to start one of the washing machines.
She started insisting on doing it, despite the fact that it would take probably close to 2 hours to wash/dry/fold. I groaned inwardly at the inevitable confrontation when the teenage son spoke up:
Teen: Mom, NO. Let's just go. COME ON.
His mom relented. I wanted to give that teenage boy cookies!
This woman comes into the laundromat with an entire department store's worth of comforters and about a dozen foam dog beds!
Her big, silent teenage son was helping her lug all the stuff in. She was not so much sucky as she was a Bossy Stage Mom type.Because I was new at the time, I expressed concern with her drying the foam beds during this conversation:
Me: Wow, so you have a lot of puppies, huh? I'd be careful about drying the beds in our dryers, though. They are really hot and-
SC: But I've dried them a million times before and they've always come out fine!
Me: Well, okay, but you might want to dry them on low...
SC: I've been coming here for YEARS. I've done this all before. Now, I'm going to need some help. How many of each of these will fit into a machine? What size do I use? How much detergent do I put in?
(I tell her my thoughts.)
SC: (seems to hesitate) Well, do you think you could help me put all this stuff in? And what wash should I use? Etc. Etc. (basically acts helpless)
(Now, unless she uses our drop-off service and pays those rates, I am not doing her laundry for her! Self-serve only! I will answer questions, and assist if you are disabled, but that's it. We get these types occasionally, who act hapless in the hopes that we will do the work for them.)
Me: (as nice and sweet as pie) Well sure, but you said you've been coming here for years and have done this all many times before, so do you remember what you did last time? Maybe that would help?
SC: (brushes me off) It was a long time ago, I don't recall!
Thankfully, she ended up roping her son into helping her instead.
The cherry on top: Close to closing time, the woman noticed that she had forgotten to start one of the washing machines.
She started insisting on doing it, despite the fact that it would take probably close to 2 hours to wash/dry/fold. I groaned inwardly at the inevitable confrontation when the teenage son spoke up:Teen: Mom, NO. Let's just go. COME ON.
His mom relented. I wanted to give that teenage boy cookies!
to 
!! Second, I wouldn't have been that nice 
Right when she started that I-know-all crap, I would have said "alright then" and let her muddle through on her own 
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