Salads are pretty easy to figure out at the sandwich shop. You pay a single flat rate for a salad for which you get a portion of meat plus whatever vegetables you want...to a POINT.
Obviously we're not about to clean out every tomato we have so you can have the world's biggest salad for barely more than $5. We are in business to make money and the more stuff you pile on your salad, the less money we make.
So this lady comes in and orders a salad, she's nice enough at first, but when it comes time to actually dress it...
SC: Give me some onions.
Me: <puts onions on>
SC: Oh come on, a little more.
Me: <adds a few more>
SC: Some pickles
Me: <adds pickles>
SC: Come on, more than that!
Me: *clenches teeth* <adds a little more>
SC: Green peppers
Me: <adds some>
SC: More please.
Me: <adds a little more>
SC: Come on pal, I ain't afraid to eat!
Me: I understand that but I can only give you so much for the price you are paying. (I admit I was a bit snippy when I said this)
SC: WHAT? I've never heard of that, I've been to many different locations of yours and I've never had anyone get mad at me like that.
Me: We charge a flat rate for a salad and for that you get a certain amount of food. If I had a way to charge extra, I could give you more.
SC: You know I used to work at <sandwich shop> and we never had rules like that, you get always get a big salad if you wanted.
(Because of course policies never...EVER change)
Me: Well we don't do that anymore, at least not this location.
SC: This is so stupid, all I wanted was a damn salad. I've never been treated this way. I'm going to be calling about you.
So as far as I can tell she never did call and when she came in I had made something like 40 plus sandwiches in a little over two hours, which is a pretty fair clip. I was already tired from dealing with people anyway and though I can't really convey it through writing the tone of voice this woman used really grated on me. I wasn't happy, cheery nice to her but I wasn't rude to her either, I just got a little frustrated with her (and for good reason if I may say so!)
Obviously we're not about to clean out every tomato we have so you can have the world's biggest salad for barely more than $5. We are in business to make money and the more stuff you pile on your salad, the less money we make.
So this lady comes in and orders a salad, she's nice enough at first, but when it comes time to actually dress it...
SC: Give me some onions.
Me: <puts onions on>
SC: Oh come on, a little more.
Me: <adds a few more>
SC: Some pickles
Me: <adds pickles>
SC: Come on, more than that!
Me: *clenches teeth* <adds a little more>
SC: Green peppers
Me: <adds some>
SC: More please.
Me: <adds a little more>
SC: Come on pal, I ain't afraid to eat!
Me: I understand that but I can only give you so much for the price you are paying. (I admit I was a bit snippy when I said this)
SC: WHAT? I've never heard of that, I've been to many different locations of yours and I've never had anyone get mad at me like that.
Me: We charge a flat rate for a salad and for that you get a certain amount of food. If I had a way to charge extra, I could give you more.
SC: You know I used to work at <sandwich shop> and we never had rules like that, you get always get a big salad if you wanted.
(Because of course policies never...EVER change)
Me: Well we don't do that anymore, at least not this location.
SC: This is so stupid, all I wanted was a damn salad. I've never been treated this way. I'm going to be calling about you.
So as far as I can tell she never did call and when she came in I had made something like 40 plus sandwiches in a little over two hours, which is a pretty fair clip. I was already tired from dealing with people anyway and though I can't really convey it through writing the tone of voice this woman used really grated on me. I wasn't happy, cheery nice to her but I wasn't rude to her either, I just got a little frustrated with her (and for good reason if I may say so!)
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