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  • Time is money!

    All is well in SW land, for the most part. We've had a few SNAFU's, but one of which stands out in my mind.

    This is from about a week or so ago. LS was out of the office in an all day meeting, and LJ had just stepped out on break.

    And I get this guy.

    Me: (Opening Speil)
    SC: LJ please.

    I canalready tell this is going to be one of [i]those[i/] calls.

    Me: I'm sorry, LJ just stepped out.
    SC: Is LS there?
    Me: No, he's in a meeting all day
    SC: Is there anyone there who can program?
    Me: LJ should be back in about five minutes. . .
    SC: Is there anyone there who can help me?

    This whole bit with him, he sounds just angry.

    Me: Well, if you can hold on. . .
    SC: I know that LJ is on break or something, but I can't even afford five minutes of down time!

    Whoa, whoa, whoa, whoa, hold the phone. Yes, I get your site is down. That's okay, I can deal with that. We can get you fixed. We're working on it, and LJ just stepped out side, for a smoke, taking a break from working on your goddamned site! I'm sorry you cand afford the five minutes maximum your site is going to be down!

    Oh, also, hint? Copping an attitude with me isn't going to endear you with any of the rest of the staff. There are a grand total of four employees. Word travels fast, and you're quickly on your way to the black list, which is the list of people that LJ won't even touch.

    I eventually convinced this class A douche nozzle that no, I can't fix your site, and neither can our our sales manager. He ended up waiting a grand total of two minutes for LJ to finish his cigarette and get into the office.

    Arghetlam@CS ~ $ sudo awesome

  • #2
    God, this could be my dad. He's a "time is money" person. And he has a temper.
    "There are 10 types of people in this world: those who understand binary and those who don't."

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    • #3
      I can see why LJ smokes. :P

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      • #4
        Quoth Laund-o-rama Mama View Post
        God, this could be my dad. He's a "time is money" person. And he has a temper.
        Sounds like my former co-irker J. He too had a temper, and would bitch and moan about all the money he was "losing" if our system was down. J would come into the server room every 5 minutes, and ream me out over it. He simply couldn't get it through his head that interrupting me every 5 minutes to bitch...would not make me fix the server any sooner. In fact, it would cause me to stop whatever I was doing...making the repairs take even longer. But, after being called "incompetent" many times (apparently it's *my* fault our server was a cheap piece of shit), I lost it. I simply told him that if he didn't like what I was doing...he could fix it himself
        Aerodynamics are for people who can't build engines. --Enzo Ferrari

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        • #5
          I canalready tell this is going to be one of [i]those[i/] calls.
          I know what you mean. Sometimes you can get away with pleasing them. However, if just one thing does not go the way they expect, they blow up on you.

          What a pain.

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          • #6
            If he can't afford even five minutes of down time, then his business is such bad shape that getting the site back up isn't going to help much.

            Either that, or "can't afford five minutes" translates to "I'm in the middle of a game of solitaire & I don't want to lose my place."
            When you start at zero, everything's progress.

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