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I don't have to do anything

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  • #1

    I don't have to do anything

    Ok, so at Johnny Jims our hours are from 10 am to 3 am Sunday through Wednesday and 10 am through 4 am Thursday to Saturday. This past Sunday I was doing the closing washing up, it was 3:20 am and I was almost done with the dishes, all the food had been put up.

    The phone rings:

    Me: Johnny Jims, I'm s- (I was about to say I'm sorry we are closed but I was cut off)
    SC: I wanna delivery
    Me: I'm sorry, we are closed.
    SC: That's bull shit! When do ya'll close? (Now, I could've hung up on him the minute he started swearing.. But I didn't)
    Me: We closed at 3 am tonight
    SC: It's just 20 minutes after, can't you make me a sandwich
    Me: No, we have already put the food up and I'm almost done with the dishes
    SC: You have to bring me a sandwich!
    Me: I don't have to do anything.
    SC: You fucking bitch! I'm starv-
    Me: *click*

    I had a feeling this wasn't the end. The phone rang again, it was the same number as before, so I don't answer it and go back to the dishes. The phone rings again, it's a different number so I answer it

    Me: Jo-
    SC: You bitch, you hung up on me!
    Me: *Click* And I just did it again!

    This guy just would not give up, he called from both numbers at least 3 times each, I explained to the manager what was going on.

    The phone rang again, my manager answers it:

    Manager: If you call back here one more time, I will call the police and have you arrested for harrassment.

    He did not call back that night and both numbers he called from were put on the black list
    http://www.customerssuck.com/?m=20080203

    My destiny is not pretty, but it's what my cutie mark is telling me.
    Tags: None
  • #2
    Doesn't he know the golden rule of takeout? "Don't be rude to those who prepare your food, lest they give you something inedible."
    "I look at the stars. It's a clear night and the Milky Way seems so near. That's where I'll be going soon. "We are all star stuff." I suddenly remember Delenn's line from Joe's script. Not a bad prospect. I am not afraid. In the meantime, let me close my eyes and sense the beauty around me. And take that breath under the dark sky full of stars. Breathe in. Breathe out. That's all."
    -Mira Furlan

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    • #3
      Quoth Ghel View Post
      Doesn't he know the golden rule of takeout? "Don't be rude to those who prepare your food, lest they give you something inedible."
      I would never do that to "Johnny Jim's" LOL... I imagine this was a Drunk/Stoned incident anyway.
      There Can Be Only One

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      • #4
        Your manager is teh awesome!
        "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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        • #5
          What kind of moron calls an obviously closed place multiple times just to berate a worker who can't do crap to change the rules? Oh, wait a SC. I like your manager, I am glad that this jerk won't be able to abuse workers anymore.

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          • #6
            Generally, what constitutes a warning rather than just going full blown after the customer? I'm just curious, not regarding just this story but in general. It's great to see JJ's not putting up with SCs.

            Who here has thought to themselves, "wow! I wanna work there!!"?

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            • #7
              I'll second the Don't Be Nasty to the people making your food, we just may forget to put the extra sour cream in your bag.
              Eh, one day I'll have something useful here. Until then, have a cookie or two.

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              • #8
                Let me third the not being nasty to those who make your food thing. OP
                s story reminds me of the time when someone called the kitchen after we closed one night for no other reason than to berate me for ten solid minutes and tell me how much of a bitch I am--and I wasn't even making pizza that night! Yeah. That was the first, and thus far only, time I've been driven to tears by a customer, not to mention my manager was livid about it, and on the lookout for whoever it was for a long while. We never did figure it out though.
                "And though she be but little, she is FIERCE!"--Shakespeare

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                • #9
                  Quoth BrenDAnn View Post
                  Let me third the not being nasty to those who make your food thing. OP
                  s story reminds me of the time when someone called the kitchen after we closed one night for no other reason than to berate me for ten solid minutes and tell me how much of a bitch I am--and I wasn't even making pizza that night! Yeah. That was the first, and thus far only, time I've been driven to tears by a customer, not to mention my manager was livid about it, and on the lookout for whoever it was for a long while. We never did figure it out though.
                  Were you not allowed to hang up on a customer? Because there's no way I would have stayed on the line for ten minutes listening to that unless the rules absolutely forbade it.
                  When you start at zero, everything's progress.

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                  • #10
                    Oh, I could've hung up, MoonCat, but I was too shocked at the time to think about it--that and naive enough at the time to think hanging up would make it worse. Never. Again.
                    "And though she be but little, she is FIERCE!"--Shakespeare

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                    • #11
                      Quoth Android Kaeli View Post
                      I'll second the Don't Be Nasty to the people making your food, we just may forget to put the extra sour cream in your bag.
                      Or you might remember to put the extra sour cream in the bag, but forget to put it in a container first.
                      Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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                      • #12
                        I hate when you hang up on someone for being rude to you, and they keep calling back. Like you really want to hear what they have to say anymore, right?
                        You really need to see a neurologist. - Wagegoth

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                        • #13
                          Quoth Duncan MacLeod View Post
                          ... I imagine this was a Drunk/Stoned incident anyway.
                          Now see, this? This I don't really get. Having been both (ah, college, how I miss you), it usually went like this with my crew:

                          1. Plan to get drunk/stoned/both, either with rented movies, video games, or way out in the wilderness where noone can accidentally stumble across us and we won't be a public disturbance.

                          2. Make list: on one side, what we're drinking. On the other side, da foodz. Usually a much longer list than the booze. Because we WILL want to eat randomly and repeatedly, so having comestibles on hand is logical.

                          3. Get to pre-determined location and start cooking.

                          4. Now we have food and adult beverages, put the movie on/wrestle for controllers/party on, dudes.

                          Of course, my buddies being who and what they were (Library science majors), we'd never get through more than one movie because something in the movie would trigger SOMEONE to go on a long-winded rant about SOMETHING: politics, environment, genres of literature, cosmology, and it was all downhill from there.

                          Thing is, when you know that a certain action (getting inebriated) results in a specific consequence (sudden intense, irrational hunger), you get your shit together ahead of time so that when the cravings hit you're prepared. Nothing kills the buzz like peanut butter and crackers when your whole body is going 'PIZZA!'

                          Hey, y'all know I'm weird. Imagine what sort of friends I tend to have.
                          What colour is the sky in your world and how high of a dosage do you need before it turns back to blue? --Gravekeeper

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                          • #14
                            When I was 19 me and a few friends would buy an ounce of pot.. Before we'd get stoned, we would go and get groceries so when we got the munchies, we did not risk getting caught.
                            http://www.customerssuck.com/?m=20080203

                            My destiny is not pretty, but it's what my cutie mark is telling me.

                            Comment

                            • #15
                              Quoth Ghel View Post
                              Doesn't he know the golden rule of takeout? "Don't be rude to those who prepare your food, lest they give you something inedible."
                              Never liked that option. However I am partial to following the standards of food prep to the letter. The sub place I used to work long ago had guidelines as to how much of each ingredient was to be put on the subs.

                              Guidelines. The rolls were handmade in the store and as such were not of any regular size. They were at least the size we advertised but could be an inch or two longer.

                              So the guidelines were just guidelines. If x-amount of meat didn't cover the sub, then you put a little extra on so the sub didn't look...pathetic.

                              Anyone who was a dick to me got the biggest roll I could find and got the exact amount of ingredients and no more.

                              My favorite memory was when the person complained and the manager looked at the sandwich, showed the customer the sheet that covered the making of that sandwich and how the sandwich met those guidelines, and sent him on his way.

                              I got the "Evil Monkey" glare from the manager several times for making him have to deal with the asshats but nothing ever happened to me over it.
                              I never lost my faith in humanity. Can't lose what you never had right?

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