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Wanting to switch rooms because of room numbers being unlucky

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  • Wanting to switch rooms because of room numbers being unlucky

    After reading a story on NotAlwaysRight it made me think of a hotel guest I had. The hotel where I worked was about a mile from a well known university. So a lot of times the university held high school competitions during the weekend and so my hotel would be sold out due to the competition. My usual work schedule during a competion weekend would be Fri 1pm to 11pm Saturday 7am 11pm and Sunday 7am 3pm but thats another rant. So one Friday night at around 9pm a lady comes in to check in her group on a sold out night. Most of the hotel was already checked in. We had all her team on the same floor as close as humanly possible. She goes up to the floor where her rooms were and immediately came back down to complain that we were trying to sabotage her team by putting her in unlucky numbers. She thought I was making up that the hotel was completely packed and even if I could magically switch her teams to lucky room numbers theres no way that the rooms would be able to be on the same floor near each other. She called me a liar and went to call the Diamond Desk to complain. The DD tried to side with her and called me out about it but when I told them to look at what's going on this weekend it wasn't possible. DD still gave her a free stay for her troubles.

  • #2
    She got a free room for that?!?!

    Most guests jokingly laugh it off when they get our room 113 or 213. I've had a few guests ask for "lucky" numbered rooms in the past...these guests at least had the sense to make that request ahead of time.

    I understand some athletes have strong superstitions, but getting a free room over it? Really? That's just insane!
    Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

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    • #3
      And sends a bad message of "How to be a scammer."

      How stupid.

      However, some of my students have gotten upset because they didn't get their lucky computer on exam day (we have a laptop mobile cart; exams are online but taken in class on our computers), or got a computer they thought was UNlucky.

      Fortunately, they know better than to go all SC on me.
      They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

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      • #4
        Wow, she got a free stay because of being put in unlucky numbers and because you "lied" about the room situation? I was in a hotel this week where the toilet overflowed and flooded the floor overnight and we had to switch rooms at 6am and all we got free was the valet parking!

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        • #5
          Okay, I had one guest who couldn't be roomed in any room with a 6 in the number, but she was legitimately senile. Her son made the request ahead of time, we set up the reservation, everybody's happy. Heck, I'm sure if the woman had requested the "lucky" rooms ahead of time they could have been reserved!

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          • #6
            Holy shit! How many hotels has she pulled this little stunt at? This passes on a bad message on how to get something for nothing. And, how come if she had no choice but to stay in this unlucky numbered room, she didn't just up and move to another hotel? Maybe she had already tried this at the others and failed?

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            • #7
              Quoth bhskittykatt View Post
              She got a free room for that?!?!

              Most guests jokingly laugh it off when they get our room 113 or 213. I've had a few guests ask for "lucky" numbered rooms in the past...these guests at least had the sense to make that request ahead of time.

              I understand some athletes have strong superstitions, but getting a free room over it? Really? That's just insane!
              Well the "lady" got a free room because I was supposedly rude by not bending over and kissing her ass.

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              • #8
                I would literally cringe every time a Kids sports team would make a block of rooms. Half the times the complaints wouldnt be about the kids. It would be the parents drinking in hallways or slamming doors. Since the hotel is right outside of DC every Memorial Day weekend are hotel would be full of bikers for the big Roll of Thunder rally. I would rather deal with the bikers they never caused problems and were nothing but nice

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                • #9
                  Quoth bhskittykatt View Post
                  She got a free room for that?!?!

                  Most guests jokingly laugh it off when they get our room 113 or 213. I've had a few guests ask for "lucky" numbered rooms in the past...these guests at least had the sense to make that request ahead of time.
                  Our room 113 was the haunted room that people would sometimes leave in the middle of the night. Our problem was that it was also our one and only jacuzzi suite, which could cause a problem if someone was dead set on a jacuzzi but refused to stay in there.
                  Drive it like it's a county car.

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                  • #10
                    In the Hotel I worked in They got rid of room 13, after several guests didn't want to stay in it. By that I mean they just changed the number on the door It was only a small hotel and the numbers were 1-22 so I think they just made it 23. Which was confusing when your counting along the corridor looking for it...
                    My Crafting Profile http://www.craftster.org/forum/index...ofile;u=139859

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                    • #11
                      A free room because the SC complained about having a room with an unlucky number?!!! What kind of crap is that?!!!
                      I don't get paid enough to kiss your a**! -Groezig 5/31/08
                      Another day...another million braincells lost...-Sarlon 6/16/08
                      Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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                      • #12
                        Quoth Beki710 View Post
                        It was only a small hotel and the numbers were 1-22 so I think they just made it 23.
                        When I was a kid, my family stayed a few summers in a bungalow colony in the Catskills. There was one bungalow numbered 12A; I always wondered why this was the only one with a letter in its designation. It wasn't until years later that I realized someone didn't like the number 13. (In my culture, that's a good number...)

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                        • #13
                          That superstition is why a lot of multi-story hotels will skip floor 13 and go straight from 12 to 14. Growing up, I never really believed it until I got to college and went to a convention with friends, where the hotel had some 20+ floors, and sure enough, number 13 was completely absent. Go figure.
                          "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
                          - Gilgamesh, Final Fantasy V

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                          • #14
                            The paper used to have one of those "meeting others" columns, basically people looking for a date. The computer would generate the box number for the replies. So of course one day when I was taking one of these ads, the box number that came up was .... 666.

                            The customer refused to accept that, but there was no way to get another number. I told her to call back in a few days by which time someone else would have gotten that number. Wouldn't you, when she did call back, we hadn't taken any of those ads since her first call and that was still the next number available.
                            When you start at zero, everything's progress.

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                            • #15
                              When I worked at a small hotel in Washington State, we did have a room 313... But you couldn't stay in it. It was the third floor laundry room. The haunted rooms were 302 and 306. I so miss working at that place. I loved to work on Halloween night. I was on the radio more than once talking about the ghost stories of the Castle.

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