"I'm a HIGH roller...understand?"

[CrazedClerkthe2nd]

So I'm on one of my breaks at the Casino. There's no way to get to the break room without stepping foot on the gaming floor. You can get pretty close, but you still have to cover at least 25 feet no matter what you do.

I'm passing a row of slot machines near the blackjack tables when I hear a woman holler at me...

SC: HEY, you!
(I don't answer to this as a general rule, so I kept on going)
SC: Excuse me sir, what do you think you're doing?
Okay...that's a bit better. I stop and turn around.
Me: Can I help you with something?
SC: Yeah you can explain to me why you ignored me a moment ago.
Me: I ignored because "Hey you!" is not the right way to get my attention.
SC: Whatever. Get me a rum and coke please. NOW.
Me: (excuuuse me?) Ma'am, there are cocktail waitresses around that can get you a drink if you--
SC: Well they aren't around right now, YOU ARE. Now get me my drink!
Me: I'm not authorized to get you a drink. You have to either talk to one of the cocktail servers or go to one of the bars to get a drink.
SC: That is completely unacceptable. Do you know who you're talking to?! I am a HIGH roller and I highly doubt your bosses would be happy to know you're treating me poorly.
Me: I am trying to help you as best as I can, but you're asking me to do something I CANNOT DO.
SC: You work here don't you?
Me: Yes.
SC: Then get me a drink!
Me: I already told you I CAN'T
SC: And I already told you I am a HIGH roller and I don't care for your excuses. Now are you going to get me a drink or not?
Me: No, I'm not.
SC: This is unacceptable! (at this point she pulls three $100 bills from her purse) Do you see this? Do you know what this means? Some nights I spend five times this much here. I'm a High Roller...HIGH ROLLER. That means I get what I want.
Me: Ma'am there are people who spend five times that much here on a single BET.
SC: I cannot believe your attitude. Get me my drink! Get me MY DRINK!
Me: I'm only going to say this one more time. I CAN'T get you a drink. I'm not authorized to serve alcohol or go behind the bar. If you want I can find someone who can but that's the best I can do.
SC: Then you really suck at customer service.
Me: I'm sorry there wasn't anything I could do to please you today, ma'am but I tried my best. (at this point I start walking away)
SC: Get back here and get me a drink or I'll tell your manager about you!

(I pretended to ignore her and disappeared into an employees only area at this point)

[thatcrazyredhead]

Ouch, what an EW! And a stupid one at that. Since when does customer service mean giving the customer whatever they want no matter what? Have some cookies.

[Clover]

What a bitch-like we care about whether or not you're a high-roller. Well la-tee-fucking-da, aren't you fancy? Why don't you go coo over purses made of fake leather and talk about how much better you are than everyone else with other mindless drones like yourself and leave us who actually know what hard work is alone?

Man. I would've probably gotten myself fired immediately if I had to deal with that wench.

[El Pollo Guerrera]

(at this point she pulls three $100 bills from her purse) Do you see this? Do you know what this means?

"You had 30 johns that paid cash?"

[Draco]

Honestly, I'd start laughing if she called that being a "High Roller" as well. I don't work in a casino, but even I know that's a drop in the bucket in the grand scheme of things.

[Irving Patrick Freleigh]

$300, or $1,500 spent in a single night makes her a high roller?

Pardon me while I piss myself laughing.

[ShinyGreenApple]

I bet she's even twice as pleasant after she's had a few rum and cokes.

[dalesys]

"You had 30 johns that paid cash?"

...three basketball teams with grope discounts...

[CrazedClerkthe2nd]

Honestly, I'd start laughing if she called that being a "High Roller" as well. I don't work in a casino, but even I know that's a drop in the bucket in the grand scheme of things.

What's funny is that I work in the count department, so I see how much money comes off the table games and slot machines every single day. Once, when counting table games, I came across a neatly folded wad of $100s totaling $3000. I'm pretty certain it all came from a single player. THAT's a true high roller.

[Dreamstalker]

I find that the more someone throws a term/word around, the less likely they actually know what it means.

[MoonCat]

If she wanted a drink that bad, she would have just gone and gotten one. What she really wanted was to abuse someone and show off her cash, because it makes her feel special.

[Pezzle]

I once won all 6 hands on the video blackjack machine, made a whole 3.50.

High Roller.

[Sarthor]

I don't care if you're high and I don't care if you roll your own.

[tropicsgoddess]

---<SNIP!>---

SC: This is unacceptable! (at this point she pulls three $100 bills from her purse) Do you see this? Do you know what this means? Some nights I spend five times this much here. I'm a High Roller...HIGH ROLLER. That means I get what I want.
Me: Ma'am there are people who spend five times that much here on a single BET.
SC: I cannot believe your attitude. Get me my drink! Get me MY DRINK!
Me: I'm only going to say this one more time. I CAN'T get you a drink. I'm not authorized to serve alcohol or go behind the bar. If you want I can find someone who can but that's the best I can do.
SC: Then you really suck at customer service.

----<SNIP!>---

That SC thinks $300 means that she's a high roller?!! Man, there's people that drop thousands of dollars or ten times more a night or bet more than that than her!!! She sucks at life as a decent human (that stupid arrogant self-important bitch).

[Mongo Skruddgemire]

In a similar situation I was told that if I didn't do something that I was not authorized to do then the person was going to get my manager and have me fired.

My reply was "So you are making me choose between not doing something and getting fired, or doing something that could get me fired and potentially arrested? I'll take my chances with my manager"