GIVE ME YOUR NAME!!!

[waterparkdemon]

Me:
SC: Mean Father of child
M: Manager on the radio

Here's another fun time at your favorite kiddy water park...enjoy.

I worked the afternoon shift and I had just been on the clock for about 15 minutes, so I had no idea what was going on. We have a no re-entry policy at the water park because people trash our parking lots and they go eat when they leave, depriving us of concession sales.

SC: *leaving with his kid out of the door*

Me: "Sir, I must inform you before you leave that there is a re-entry fee."

SC: "I have been able to re-enter for the past 5-6 times!"

Me: "It says clearly on the sign that there is no free re-entry."

SC: "GIVE ME YOUR NAME AND YOUR POSITION!!!"

Me: "I am not going to give you my name sir."

SC: "JUST GIVE ME YOUR NAME!!!"

Me: "What is your reason for leaving?"

SC: "I have an autistic child and I have to change his diaper." (If he would have told me about this in the first place then all of this could have been avoided!)

Me: Yes, I can make an exception for you sir.

SC: *storms onto his car, returns around 5 minutes later*

SC: "GIVE ME YOUR NAME AND YOUR POSITION!!!"

At this point I am pretty fed up with his bullsh*t, and I have to wonder why he still wants my name, probably so he can go complain to management just because I was doing my job.

Me: "I'm not giving you my name sir."

SC: "C'MON...JUST GIVE ME YOUR NAME!!!"

Me: *radios manager* Hey, *manager's name* I have an angry customer who wants my name and I feel really uncomfortable giving him my name.

M: Give him my name, and I'll deal with him.

SC: "GIVE ME YOUR NAME!!!"

Me: *writes down manager's name and phone number* "My name is *my first name* and I run the register and help supervise the people in *our color* shirts."

SC: *my first name* what? (asks for last name)

Me: My name is *my first name* (refused to give out my last name)

SC: Well, this is very inconsistent the way that you wouldn't let me re-enter at first.

Me: If you would have told me your situation in a calmer tone, I would have let you re-enter with no problem.

SC *walks off before I could hand him the paper with my manager's name and number*

I talked to my manager about it after the shift and he thought that the guy was crazy too. I feel bad for the poor kid.

[Teskeria]

And why does he need to leave? is it that you dont allow bags? which is the only logical (Yes i remember where we are) explanation. Because any competent parent who has a child needing diapers will have a bag with them and carry the bag along. You know, so the kid doesnt have to be in a nasty diaper long.

[NorthernZel]

And why does he need to leave? is it that you dont allow bags? which is the only logical (Yes i remember where we are) explanation. Because any competent parent who has a child needing diapers will have a bag with them and carry the bag along. You know, so the kid doesnt have to be in a nasty diaper long.

While I agree that Sucky Dad was, indeed, sucky, the whole diaper thing may depend on how old the child was. (Children with Autism tend to take longer time at getting potty-trained)

The reason for Sucky Dad to get to the parking lot to change the diaper could be that the child was too old to use regular nappy-changing stations and there could be sanitation issues re: changing diapers in a toilet stall, especially when in the premises of a water park.

But then again, as the OP stated: If only Sucky Dad had addressed the issue earlier and in a polite matter, there wouldn't have been any problems.

[Stryker One]

http://www.youtube.com/watch?v=xGL4SWn5dE8

[KMCA]

I'm lucky, according to law I don't have to give my name, nor display it anywhere. I must wear either my first and last name or my licence number on my uniform. Also lucky for me there are a grand total of 6 or 7 Michaels in the company, SC's usually can't remember a 6 digit number either. On the downside having 7 Michaels last names are usually used to distinguish who's who. C'est la vie.

[Mytical]

"I am Spartacus." It is even more epic if your coworkers start saying it one after another after you say that.

[underemployeed]

I can understand First Name, position maybe last inital. But I'm sorry you don't need to know my last name. I actually had a guy demand my address too because he was "gonna find me", I gave him a very inappropriate response he decided to drop the issue.

[South Texan]

As the father of a child with special needs, may I offer my apology for how this a-hole acted? We are not all like that when it comes to asking for reasonable exceptions to rules based upon our respective child's situation/condition.

NorthernZel probably hit the proverbial nail on the head. The boy probably was too big/old to use traditional changing tables, and a large child/youth on the floor of the men's room having a diaper changed is not something the other men in the restroom want to see nor something the father (and perhaps the son himself) wish to have others observe.

[RetailWorkhorse]

SC: *my first name* what? (asks for last name)

RW: *Deeeeeeeeeeeep breath* Princess Angelina Contessa Louisa Francesca Banana Fanna Bo Besca the Third Warner and you may NOT call me Dottie!

*Whew!*

[Zellie Crescent]

I can understand First Name, position maybe last inital. But I'm sorry you don't need to know my last name. I actually had a guy demand my address too because he was "gonna find me", I gave him a very inappropriate response he decided to drop the issue.

THIS is exactly why I don't give people my last name, you don't know if it's some crazy, violent, "the customer is always right" assholes who want to punish you for daring to tell them no.

[truthless86]

Where I work, the main register in my department (which has coincidentally been out of commission for the last 8 days and counting) displays your full first name and first 3 letters of your last name whenever you sign in or out of the register. Needless to say, I find it to be the source of a fair amount of anxiety whenever I go to ring up a difficult customer. If it was up to me, we'd all be allowed to use our screen names (Hi! I'm truthless86, what can I do for you?) instead of being forced to have our legal names displayed on a screen several times a day. The world is full of psychotic customers, and I'd like to be able to protect myself from them to some degree (as I'm sure the rest of you would as well).

[underemployeed]

THIS is exactly why I don't give people my last name, you don't know if it's some crazy, violent, "the customer is always right" assholes who want to punish you for daring to tell them no.

Also, I have one of those names that while there is another family with same spelling who isn't related, he wouldn't have to beat down many doors to find me. Of course, I did flash him an ID, it was my concealed handgun license. It was enough to get him to turn around, as there wasn't enough of a threat to call the police and well my manager hates when we make a scene, even if someone is alluding to following me home and intending me harm. It seems every day I am remembering more and more reasons it is good I left that job because I really blocked a lot of the bad events for my own sanity.

I mean I understand the logic of wanting a name so you can directly point the finger instead of saying well his name was Larry it was 4PM on 8/14 and them tell you well we can't do anything we had 2 Larrys working. If someone is really a problem I don't see why they don't just demand you bring a manager up so that way there is no doubt your the one the SC is complaining about. Actually, I bet there is someone willing to go so far as to demand your social security number and a blood sample.

[XCashier]

I can understand First Name, position maybe last inital. But I'm sorry you don't need to know my last name. I actually had a guy demand my address too because he was "gonna find me", I gave him a very inappropriate response he decided to drop the issue.

Ace of Diamonds, a former member, once posted a story of a coworker who had a vicious SC stalk her. The company made them put both first and last names on the badge, and the SC used that to look her up in the phone book and make the poor girl's life a living hell.

I'm glad that most places don't insist you show both first and last names on a badge. Even the management at my store doesn't put both names on their badges.

If they want your address, give them the address to the local police station or mental hospital. If you live in Chicago, you can do as Elwood Blues did and put "1060 W Addison" as your address.

[Gravekeeper]

Ugh, I hate when SC's do that. Then they get extra pissed when I decline to give them my last name. Luckily at work I can obfuscate myself down to a mere operator ID number if I want too. Anyone who demands my last name just gets the number. Anyone thats particularly assholish just gets the number period, not even a first name.

Already gotten it twice this week as a matter of fact. -.-

[bsaana]

Where I work, the main register in my department (which has coincidentally been out of commission for the last 8 days and counting) displays your full first name and first 3 letters of your last name whenever you sign in or out of the register. Needless to say, I find it to be the source of a fair amount of anxiety whenever I go to ring up a difficult customer. If it was up to me, we'd all be allowed to use our screen names (Hi! I'm truthless86, what can I do for you?) instead of being forced to have our legal names displayed on a screen several times a day. The world is full of psychotic customers, and I'd like to be able to protect myself from them to some degree (as I'm sure the rest of you would as well).

I only have 3 letters in my last name..... that would give it all away and I wouldn't work for them. Big issue with people getting pissy enough, or a psycho looking me up.