I cannot BELIEVE this asshole!!!

[42_42_42]

particularly after he yanked my ponytail really hard to get my attention when I'd had my back to him,

You could have gotten him arrested for physical assault for pulling your hair like that.

[Kisa]

Stupid question, but why can't people order food for someone else?? What would it matter..is it because it would still create a liability keeping the kids in the parking lot?

We said no because:
1) The guy was being an assmonkey
2) We were trying to get the kids to leave because they were riding around a parking lot full of cars (between the cars in line); very dangerous
3) After they got their food, they were going to sit on the wall and eat it and leave trash all over; they do that a lot and we can't leave the building to make them leave (they come in a lot right before close)
4) The kids were refusing to leave after we refused them service
5) They guy told us what he was going to do; That way, we couldn't say we had no idea if one of them got hurt or if other customers complained (we actually did get complaints from customers that the kids jumped in front of their car)

[EricKei]

You could have gotten him arrested for physical assault for pulling your hair like that.

Seconded. You would have been fully justified in throwing him out AND calling the cops right then and there. There is no excuse for anyone to treat you or anybody else that way.

[kibbles]

We said no because:
1) The guy was being an assmonkey
2) We were trying to get the kids to leave because they were riding around a parking lot full of cars (between the cars in line); very dangerous
3) After they got their food, they were going to sit on the wall and eat it and leave trash all over; they do that a lot and we can't leave the building to make them leave (they come in a lot right before close)
4) The kids were refusing to leave after we refused them service
5) They guy told us what he was going to do; That way, we couldn't say we had no idea if one of them got hurt or if other customers complained (we actually did get complaints from customers that the kids jumped in front of their car)

That makes sense..thanks for the reply

[mikoyan29]

Wow...An American Express card....Don't see those anywhere....

Now if it was the black card...that would be impressive....anything else...Meh.

[Pezzle]

That makes sense..thanks for the reply

Call it the Asshole Penalty / Tax

[XCashier]

particularly after he yanked my ponytail really hard to get my attention when I'd had my back to him,

YOU are not the one who should've gotten in trouble. If your managers were worth a damn, they would've called the cops and had this bastard arrested for battery.

Wow...An American Express card....Don't see those anywhere....

Yeah, almost as impressive as that $100 bill first thing in the morning.

[Food Lady]

I couldn't tell a Ferrari from a Honda because guess what, entitled dude: some of us don't care about cars, nor credit cards, nor anything else you think is impressive. Know what impresses me? True humility. Respecful behavior. Accepting the word "no" like a gentleman.

[Kisa]

Lol. The only American Express card that would impress me (barely) is the Centurion (black card made of Titanium). And that's only because I know how hard it is to get. You CAN'T apply. It has to be offered. (That's why you will sometimes see other cards that are black now out there. They are trying to imply it is as hard to get, but when someone has a black v/mc card with a $500 limit, that isn't impressive at all. It's the same with a v/mc platinum card. They just aren't hard to get.)

I looked it up and it was a ZYNC Premium Rewards Card with an annual fee of $25.

[xaenon]

EW: *shoves his American Express card in my FACE* See this?! See this?! I am important!! I'm worth a million dollars and that bitch manager is worth $10!!!

..... And you're eating at TACO BELL?

Guess it's true what they say. Money really CAN'T buy class.

[Geek King]

..... And you're eating at TACO BELL?

Guess it's true what they say. Money really CAN'T buy class.

Hey now. Clark Howard retired for the first time at age 33, and he still eats at Krystal Burger (like White Castle, but awesome) and Wendy's several times a week. Having money doesn't make the simple things any less tasty.

[drunkenwildmage]

God, I hate those self-entitlement morons who start waving things in your face-"I make xxx a month!" "I have a Gold card!" "I drive a Ferrari!" Well la tee freakin' da. I actually got very irritated with one customer who kept complaining that I wasn't treating him the way he deserved (I.E. Waiting on him hand and foot and ignoring all my other customers to bring him everything he wanted right that second), particularly after he yanked my ponytail really hard to get my attention when I'd had my back to him, and he wouldn't shut up about how much money he had and his stupid car. When he started making demands (I forgot exactly what it was) and I told him it was against company policy, he replied with "Well I drive a ferrari!" I finally got fed up, looked at him, and flat out told him that if he wasn't going to give me the car, I really couldn't care less what he drove.

Almost got in trouble over that one. XD

I'm sorry, but if he yanked my ponytail (back when I had long hair) real hard, well..He may have shown up driving a Ferrari, but he would have left riding in the back of a Ford Van with the optional red flashing lights.

[Canarr]

For those who don't know, it is against policy to accept orders from bikes or pedestrians; Motorized vehicles only. We do this because:
-cyclists and pedestrians don't have headlights and are at risk for being injured by a car
-if a person on a bike or on foot gets hit on our property, we are liable
-persons on foot or on a bicycle can more easily lean through the window and rob us
-bicycles and people are not heavy enough to trigger the speaker and keep it on; it will either not turn on at all or stay on for a few seconds before shutting off

Breaking this policy can get you in trouble or even fired.

That, I get. Sensible policy for the chain, necessary to be enforced at the store level.

EW: Fine! Then I'm buying their food for them!
CW: I'm sorry, but I can't do that. I can only take their order if they are in the car with you. Are they?
EW: No.
CW: Then I can't take their order.

That, I don't get. You're not allowed to buy food for somebody else and give it to them later? Isn't that kind of the point of a drive-through?

EDIT: Never mind, read the previous reply to the question...

[tropicsgoddess]

Unless that EW had a black American Express card, he's nothing. Getting SC's sucks but getting the take no shit manager to sic the SC's ass and getting to watch the take no shit manager rip 'em to shreds is the best part! I said it before and I'll say it again...It's called a DRIVE through NOT a bike through!

[Clover]

Down here we get a lot of people riding horses and tractors through drive-through fast food places-but they get served anyway, if there are rules against it no one bothers with them. Bikes they don't allow, but if you come up on a John Deere or a big fat ol' saddle horse, you'll get your food. Some of them will even give the riders carrots or extra lettuce or something for the horse. Had one guy ride through on a longhorn bull! He had to have custom-made that saddle-but it was AWESOME.